We put online order in the morning to pick up the very same day and the order was ready 1,5 hours later than we expected. Terrible experience! Never will use that location again for my orders!
Atmosphere: 1
Food: 1
Service: 1
David Buzzetti
Don’t ever order from the sushi shop Pierrefonds, they are always late from 30 to 60 minutes from the promised order time.
Food: 3
Service: 1
Kate
Very good food and vibe. 10/10.
Atmosphere: 5
Food: 5
Service: 5
Marguerite Kopiec
Great poke bowls with fried rice.
Atmosphere: 4
Food: 5
Service: 5
Chris Papp
I placed an online order and prepaid at 3:00 PM for a 5:30 PM pickup. When I arrived at 5:25, there was a huge lineup, and I ended up waiting a full hour—until 6:30—just to get to the front, only to be told they hadn’t even started making my order yet.
It was Valentine’s Day, and I wasn’t the only one in this situation. There were at least 20 other people waiting, just as frustrated. Meanwhile, they kept taking more and more orders—online, by phone, in person—despite already being hours behind. I could literally see the orders continuously printing, and it was clear they had no intention of stopping. They just didn’t care.
At the end of it all, I had to cancel my order and go home with nothing, which completely ruined our Valentine’s Day. It was an absolutely horrendous experience. Looking at these other reviews, it’s obvious they’re fake—someone is clearly paying for them.
I strongly discourage anyone from going here. Save yourself the frustration.
Atmosphere: 1
Food: 1
Service: 1
Hanlu Zou
It was a pleasant experience as someone who likes to try new things food wise. This place’s sushi is really good and fresh which is not very common from my previous experiences. The cashier and cooks are very friendly and they accommodate well when asked for specifics. I really liked the spicy shrimp and I will for sure go again! :)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salmon Poke Bowl
suyilu
First time visiting this place and I loved it. The food was really good (I had a poke bowl) and the atmosphere was very comfy. It isn't bustling with customers, so this would make the perfect place to grab some food if you just want to go somewhere peaceful!
Atmosphere: 5
Food: 5
Service: 5
Sophie Hu
Great comfy spot. The food was incredible and so was the service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salmon Poke Bowl
Derafeu
After seeing these bad reviews I was hesitant about coming here, but everything here’s amazing. I love the atmosphere and the sushi was delicious, would come again.
Atmosphere: 5
Food: 5
Service: 5
Noah Sanders
The service was absolutely horrible. The fact that they only had 2 people working there on a Saturday is ridiculous. Sat there for 30 minutes waiting to get our food.
Kind of disappointed with my take out order. I ordered spicy salmon but no spice at all, definitely something was missing. Plus the rolls were falling apart, not made well at all. Also, nothing was cold which made everything seem to taste worse.
Atmosphere: 4
Food: 3
Service: 4
jeffrey goldberg
Sushi is usually not bad for what it is... Today went to order a combo at 7:25pm they close at 8pm. I was told they are closing up early by the staff, with no real reason as to why ... I'm assuming the owner would not appreciate that. Not a good customer experience
Atmosphere: 1
Food: 3
Service: 1
Kejinsan Ayathurai
Really good fresh Sushi ? ? and try their cheesecake they are really good ?
Atmosphere: 5
Food: 5
Service: 5
Cristinne Mesquita
The best sushi in West Island. the very professional stuff, they know to do an exceptional sushi, I’m talking about the Saturdays group. whenever I can order my sushi on Saturday and I am always very satisfied, they are always very fresh and tasty! Congratulations guys!!!! I’m really recommend!
Atmosphere: 5
Food: 5
Service: 5
Heipos s
Wanted to buy a little premade thing at 4:22pm. Young cashier came and said she just closed the cash and can’t sell it to me because she decided to close early. She seemed to be alone and two other young girls were seemingly waiting for her. I doubt management would be happy to hear about her decision
We put online order in the morning to pick up the very same day and the order was ready 1,5 hours later than we expected. Terrible experience! Never will use that location again for my orders!
Atmosphere: 1
Food: 1
Service: 1
Don’t ever order from the sushi shop Pierrefonds, they are always late from 30 to 60 minutes from the promised order time.
Food: 3
Service: 1
Very good food and vibe. 10/10.
Atmosphere: 5
Food: 5
Service: 5
Great poke bowls with fried rice.
Atmosphere: 4
Food: 5
Service: 5
I placed an online order and prepaid at 3:00 PM for a 5:30 PM pickup. When I arrived at 5:25, there was a huge lineup, and I ended up waiting a full hour—until 6:30—just to get to the front, only to be told they hadn’t even started making my order yet.
It was Valentine’s Day, and I wasn’t the only one in this situation. There were at least 20 other people waiting, just as frustrated. Meanwhile, they kept taking more and more orders—online, by phone, in person—despite already being hours behind. I could literally see the orders continuously printing, and it was clear they had no intention of stopping. They just didn’t care.
At the end of it all, I had to cancel my order and go home with nothing, which completely ruined our Valentine’s Day. It was an absolutely horrendous experience. Looking at these other reviews, it’s obvious they’re fake—someone is clearly paying for them.
I strongly discourage anyone from going here. Save yourself the frustration.
Atmosphere: 1
Food: 1
Service: 1
It was a pleasant experience as someone who likes to try new things food wise. This place’s sushi is really good and fresh which is not very common from my previous experiences. The cashier and cooks are very friendly and they accommodate well when asked for specifics. I really liked the spicy shrimp and I will for sure go again! :)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salmon Poke Bowl
First time visiting this place and I loved it. The food was really good (I had a poke bowl) and the atmosphere was very comfy. It isn't bustling with customers, so this would make the perfect place to grab some food if you just want to go somewhere peaceful!
Atmosphere: 5
Food: 5
Service: 5
Great comfy spot. The food was incredible and so was the service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salmon Poke Bowl
After seeing these bad reviews I was hesitant about coming here, but everything here’s amazing. I love the atmosphere and the sushi was delicious, would come again.
Atmosphere: 5
Food: 5
Service: 5
The service was absolutely horrible. The fact that they only had 2 people working there on a Saturday is ridiculous. Sat there for 30 minutes waiting to get our food.
Atmosphere: 3
Food: 2
Service: 1
Restaurantji Recommends
Kind of disappointed with my take out order. I ordered spicy salmon but no spice at all, definitely something was missing. Plus the rolls were falling apart, not made well at all. Also, nothing was cold which made everything seem to taste worse.
Atmosphere: 4
Food: 3
Service: 4
Sushi is usually not bad for what it is... Today went to order a combo at 7:25pm they close at 8pm.
I was told they are closing up early by the staff, with no real reason as to why ... I'm assuming the owner would not appreciate that. Not a good customer experience
Atmosphere: 1
Food: 3
Service: 1
Really good fresh Sushi ? ? and try their cheesecake they are really good ?
Atmosphere: 5
Food: 5
Service: 5
The best sushi in West Island. the very professional stuff, they know to do an exceptional sushi, I’m talking about the Saturdays group. whenever I can order my sushi on Saturday and I am always very satisfied, they are always very fresh and tasty!
Congratulations guys!!!! I’m really recommend!
Atmosphere: 5
Food: 5
Service: 5
Wanted to buy a little premade thing at 4:22pm. Young cashier came and said she just closed the cash and can’t sell it to me because she decided to close early. She seemed to be alone and two other young girls were seemingly waiting for her. I doubt management would be happy to hear about her decision
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