Absolutely ridiculous this Tim Horton, I went through the drive thru and there were about 2 cars behind me. The person at the intercom wanted me to hurry up and place my order (I had barely said a few words, I had just moved my car closer to the intercom). Arriving at the window, I wanted to take my change from my bag and the lady was shouting from the window that I was taking too long and that I had to be ready from the start, telling me that she was on a timer. ...It deserves a zero for their customer service. She stressed me out so much that I forgot to change my clothes. This is not the first time I have received such poor service from this same employee.
Atmosphere: 1
Food: 1
Service: 1
jeet singh
I asked for veg wrap with extra rice. I got even lesser rice in it.
Food: 1
Service: 2
Walter Diaz
This morning, I was served by an employee who was very rude. She lacked patience and showed no empathy. When I asked her who the manager was, she said it was her. I didn't understand the difference between breakfast bread and an English muffin, and she got exasperated when I asked her to explain. I didn't appreciate her speaking to me in a high tone. As a customer, I deserve to be served with courtesy. If she is not happy with her job, she should consider changing jobs.
Atmosphere: 4
Food: 4
Service: 1
Samantha
Came in at 7am The donuts were stale and obviously old Nothing fresh about it
Food: 1
Isabelle Gagnon
Tonight going through drive thorough, as a normal customer ordering, they had trouble understanding what I was trying to order. I had to repeat myself at least 3 times thinking maybe there is something wrong with their mike. They ask me to pull up at the window… I try to repeat myself order again and again for some reason it’s taking 3 people just to get my order and answer a simple question if they have something on the menu… it’s important for staff to understand both English and French to serve their customers correctly …
Service: 1
Geet Kukkar
Very consistent in screwing up orders. Highly suggest Tim Hortons to review their training plans of their employees. Customers deserve better service and care.
Atmosphere: 1
Food: 1
Service: 1
raghib Rajaa
I ordered a chicken habanero bowl and my friend ordered a chicken sandwich and then 3 minutes later, they give me and my friend a wrap, which we didn't order, I check the receipt and they decided to add "tortilla" in it. We tell them the order is wrong and a red haired old Karen starts yelling at us for no reason.
Atmosphere: 1
Food: 4
Service: 1
mehran kalantarmajd
I ordered a chicken parmezan pizza, and this garbage is what got! They didn't even bother spreading materials on the bread! And when I complained about it, they said it is what it is! So this is what it it is from my view, zero star is what you deserve today.
Atmosphere: 3
Food: 1
Service: 1
Daniela Gonzalez
They don't give a receipt and they always make mistakes
Anne Erta
Ice coffee's always i like to drink now a day's for this summer time . Wrap with bacon is great.
Bad service Unacceptable delay 15 minutes to prepare espresso coffee Pffffff
Atmosphere: 1
Food: 1
Service: 1
Giulia M
Ordered via Too Good to Go App ?
Atmosphere: 4
Food: 4
Service: 4
Kejinsan Ayathurai
Great Tims with USB and Wall chargers available ? ☕️ plenty of parkings!!!
Atmosphere: 5
Food: 5
Service: 5
Mark Maceluch
10x faster using drive-through. A bit of a cleanup required inside.
Atmosphere: 4
Food: 3
Service: 1
Jason Puklicz
Outstanding Customer Service. Made an error on my order. Took complete responsibility and made it right. I will be supporting this Tim Hortons moving forward.
Absolutely ridiculous this Tim Horton, I went through the drive thru and there were about 2 cars behind me. The person at the intercom wanted me to hurry up and place my order (I had barely said a few words, I had just moved my car closer to the intercom). Arriving at the window, I wanted to take my change from my bag and the lady was shouting from the window that I was taking too long and that I had to be ready from the start, telling me that she was on a timer. ...It deserves a zero for their customer service. She stressed me out so much that I forgot to change my clothes. This is not the first time I have received such poor service from this same employee.
Atmosphere: 1
Food: 1
Service: 1
I asked for veg wrap with extra rice. I got even lesser rice in it.
Food: 1
Service: 2
This morning, I was served by an employee who was very rude. She lacked patience and showed no empathy. When I asked her who the manager was, she said it was her. I didn't understand the difference between breakfast bread and an English muffin, and she got exasperated when I asked her to explain. I didn't appreciate her speaking to me in a high tone. As a customer, I deserve to be served with courtesy. If she is not happy with her job, she should consider changing jobs.
Atmosphere: 4
Food: 4
Service: 1
Came in at 7am
The donuts were stale and obviously old
Nothing fresh about it
Food: 1
Tonight going through drive thorough, as a normal customer ordering, they had trouble understanding what I was trying to order. I had to repeat myself at least 3 times thinking maybe there is something wrong with their mike. They ask me to pull up at the window… I try to repeat myself order again and again for some reason it’s taking 3 people just to get my order and answer a simple question if they have something on the menu… it’s important for staff to understand both English and French to serve their customers correctly …
Service: 1
Very consistent in screwing up orders. Highly suggest Tim Hortons to review their training plans of their employees. Customers deserve better service and care.
Atmosphere: 1
Food: 1
Service: 1
I ordered a chicken habanero bowl and my friend ordered a chicken sandwich and then 3 minutes later, they give me and my friend a wrap, which we didn't order, I check the receipt and they decided to add "tortilla" in it. We tell them the order is wrong and a red haired old Karen starts yelling at us for no reason.
Atmosphere: 1
Food: 4
Service: 1
I ordered a chicken parmezan pizza, and this garbage is what got! They didn't even bother spreading materials on the bread! And when I complained about it, they said it is what it is!
So this is what it it is from my view, zero star is what you deserve today.
Atmosphere: 3
Food: 1
Service: 1
They don't give a receipt and they always make mistakes
Ice coffee's always i like to drink now a day's for this summer time . Wrap with bacon is great.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Bad service
Unacceptable delay
15 minutes to prepare espresso coffee
Pffffff
Atmosphere: 1
Food: 1
Service: 1
Ordered via Too Good to Go App ?
Atmosphere: 4
Food: 4
Service: 4
Great Tims with USB and Wall chargers available ? ☕️ plenty of parkings!!!
Atmosphere: 5
Food: 5
Service: 5
10x faster using drive-through. A bit of a cleanup required inside.
Atmosphere: 4
Food: 3
Service: 1
Outstanding Customer Service. Made an error on my order. Took complete responsibility and made it right. I will be supporting this Tim Hortons moving forward.
Atmosphere: 5
Food: 5
Service: 5
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