I came here from a long road trip, I got two burgers one had blue mold and holes in it, the other one had onions which literally no one asked for…
Atmosphere: 3
Food: 1
Service: 4
Recommended dishes: Burger and Fries
Tejal Patel
Refused to give me a refill on my soda, although on Google it says A&W Canada is supposed to be giving free refills… There chipotle sauce is also about 1/4 cup full & it cost 0.50 cents for not even half a mini cup of sauce. Service is very friendly tho & food is well seasoned compared to other A&
Atmosphere: 2
Food: 3
Service: 3
Dave Owers
Love the crunchy chicken sandwich and onion rings
4 stars for atmosphere because it's a fast food restaurant, what do you expect?
Atmosphere: 4
Food: 5
Service: 5
Miguel Escondido
My choices are usually well prepared and good, and there is good service in French, which is not always the case elsewhere. THANKS!
Atmosphere: 2
Food: 4
Service: 4
Lysergik Dubz
some tables weren't clean, but great service and food exactly what i expected.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Plant-Based Burger
JP D
Service was very friendly and polite! Food was brought to the table and was good. Almost very good!
Atmosphere: 3
Food: 4
Service: 4
Charles Berry
Not recommended.
Atmosphere: 3
Food: 2
Service: 1
Richard Lee
Went there at 3pm... fries were warm at best, chicken burger was ok but got charged for an extra slice of tomato.
Atmosphere: 1
Food: 2
Service: 4
maggie fallon
I used to love getting A&W here but I just ordered Uber eats from this A&W and got a moldy burger bun. Do better you guys suck.
Hasty Monshizadeh
Recently, I had a terrible experience at Pointe Claire's A&W. I ordered two chicken sandwich combos, which were prepared quickly. However, after a while, I noticed the chicken wasn't fresh or crispy like usual. When I asked the person at the counter to replace it because it wasn't fresh and I preferred it hot, he began arguing with me. He kept insisting that he had just made it and didn't listen to my concerns at all, only repeating himself. After about five minutes, I thought he understood me, but instead, he returned with a food thermometer to prove his point. In the process, he touched my food and accidentally caused my sandwich to fall apart with the thermometer. When I expressed my frustration and asked him to just replace my food, he rudely refused, insisting I had to reorder and pay again. I was very upset, especially since I had a guest with me. I decided to leave the store and have since chosen not to return because even though the staff has changed, I believe the quality of service under new management is not the same as before.
Multiple people saying they aren't paying their employees and scamming them. If true, there's a special place in hell for the owners of this restaurant.
Atmosphere: 1
Food: 1
Service: 1
Henry Zakay
Manager does not treat employees well and withholds pay. I hope someone files a complaint against you and this location because not only is it wrong but illegal too.
Atmosphere: 1
Food: 1
Service: 1
Hummus Dip
No wonder they are lacking staff when they force them to take unpaid training and when they ask to be paid for it a month later, they get fired on the spot.
This is illegal practice and will be reported to A&W headquarters.
Atmosphere: 1
Food: 1
Service: 1
Andrew Kuzbel
This location does not pay employees during their training. Shame on you.
mathieu bosser (stium)
Parle pas un mot français et les onions ring étaient tout simplement immangeable .
Commande à emporter ma facturé des frites de patates douce mais à oublié les frites de mon menu
I came here from a long road trip, I got two burgers one had blue mold and holes in it, the other one had onions which literally no one asked for…
Atmosphere: 3
Food: 1
Service: 4
Recommended dishes: Burger and Fries
Refused to give me a refill on my soda, although on Google it says A&W Canada is supposed to be giving free refills… There chipotle sauce is also about 1/4 cup full & it cost 0.50 cents for not even half a mini cup of sauce. Service is very friendly tho & food is well seasoned compared to other A&
Atmosphere: 2
Food: 3
Service: 3
Love the crunchy chicken sandwich and onion rings
4 stars for atmosphere because it's a fast food restaurant, what do you expect?
Atmosphere: 4
Food: 5
Service: 5
My choices are usually well prepared and good, and there is good service in French, which is not always the case elsewhere. THANKS!
Atmosphere: 2
Food: 4
Service: 4
some tables weren't clean, but great service and food exactly what i expected.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Plant-Based Burger
Service was very friendly and polite!
Food was brought to the table and was good. Almost very good!
Atmosphere: 3
Food: 4
Service: 4
Not recommended.
Atmosphere: 3
Food: 2
Service: 1
Went there at 3pm... fries were warm at best, chicken burger was ok but got charged for an extra slice of tomato.
Atmosphere: 1
Food: 2
Service: 4
I used to love getting A&W here but I just ordered Uber eats from this A&W and got a moldy burger bun. Do better you guys suck.
Recently, I had a terrible experience at Pointe Claire's A&W. I ordered two chicken sandwich combos, which were prepared quickly. However, after a while, I noticed the chicken wasn't fresh or crispy like usual. When I asked the person at the counter to replace it because it wasn't fresh and I preferred it hot, he began arguing with me. He kept insisting that he had just made it and didn't listen to my concerns at all, only repeating himself. After about five minutes, I thought he understood me, but instead, he returned with a food thermometer to prove his point. In the process, he touched my food and accidentally caused my sandwich to fall apart with the thermometer. When I expressed my frustration and asked him to just replace my food, he rudely refused, insisting I had to reorder and pay again. I was very upset, especially since I had a guest with me. I decided to leave the store and have since chosen not to return because even though the staff has changed, I believe the quality of service under new management is not the same as before.
Recommended dishes: Burger and Fries
Restaurantji Recommends
Multiple people saying they aren't paying their employees and scamming them. If true, there's a special place in hell for the owners of this restaurant.
Atmosphere: 1
Food: 1
Service: 1
Manager does not treat employees well and withholds pay. I hope someone files a complaint against you and this location because not only is it wrong but illegal too.
Atmosphere: 1
Food: 1
Service: 1
No wonder they are lacking staff when they force them to take unpaid training and when they ask to be paid for it a month later, they get fired on the spot.
This is illegal practice and will be reported to A&W headquarters.
Atmosphere: 1
Food: 1
Service: 1
This location does not pay employees during their training. Shame on you.
Parle pas un mot français et les onions ring étaient tout simplement immangeable .
Commande à emporter ma facturé des frites de patates douce mais à oublié les frites de mon menu
Les deux burgers que j’ai eu été froids
Atmosphere: 1
Food: 1
Service: 1
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