Lou's Pointe-Claire

Unreal staff and experience

Had a really fantastic dinner here. Wonderful food - the striploin was seared medium rare to perfection, paired with delicious homemade fries, the brussel sprout appetizer and bread pudding dessert were also really tasty.

Atmosphere: 5

Food: 5

Service: 4

Great restaurant! Have been there twice, once ordered steak, (kinda small portion yet good), second time hamburger, VERY well cooked and good, sat outside, a good vibe. Inside is nice too.
Service is good, friendly.
Good appetizers. Small menu , yet what they do, they do good! 😊

Atmosphere: 5

Food: 5

Service: 5

Felt rushed. Loud atmosphere. A bit cramped. Food is flavourful and level, but pricey $$$.

Atmosphere: 3

Food: 3

Service: 3

Tried this place last night and was super happy ! There is a cute patio with heaters and the ambiance inside is really warm and cozy. Menu is small, but has a little bit of everything. I had the Brussels sprouts and the tuna which was perfect. My friend had vodka pasta and loved it. We didn’t take any pics because we were present in the moment, haha! Will definitely go back again. Had a great time!

Atmosphere: 5

Food: 4

Service: 5

First time to Lou's last night after golf. What a great spot. Great service (thank you Evelyn). Great food. Can't believe I had never been there yet. Started with oysters they were amazing, you could tell they were super fresh. I also had the rigatoni a la vodka. it was super rich and delicious. very cool menu. there is a bar you can sit at for dinner too. lots of parking in the back. i'll be back.

Atmosphere: 5

Food: 5

Service: 5

The steak was a ripoff for what it was. No good sear, under-seasoned, no crust, no smokey taste - nothing special at all. We ordered the 23oz steak but honestly, it didn’t seem like it was 23oz. The spaghetti was so bland - it was just pasta and plain tomato sauce that tasted straight out of a jar. The waiter also said it’s goof for 2 people but nope, it was just a normal size meal. The only thing I liked was the chicken parmesan which has good amount of cheese. Their scallops and cheesecake were so-so. The service was also slow.

Food: 2

Service: 2

From the moment I walked in, I loved the decor and mood lighting. The restaurant was full of people which is always nice to see. Love the manager, she’s always smiling and super helpful.
The tuna is a must as are the Parker rolls. The best way to eat here is to just share everything. The portion sizes are perfect for it. I’ll be back again for sure!
Ps try the bread pudding for dessert !

Atmosphere: 5

Food: 5

Service: 5

Extremely loud, my friend and I could not hear each other speak and I am not the type to yell to compete with excessive ambiant noise.

Although the wait staff was friendly, it was extremely hard and timely to get their attention.

We ordered food at 6:45PM and it came at 8PM. Should’ve cooked an elaborate meal at home instead for the time it took.

The food was good but not worth how loud it was in there and how we just sat around for over one hour just waiting for the food while not being able to speak at a reasonable volume while we waited excessively.

There is no good justification for this. A restaurant’s kitchen should be able to provide reasonably for all of their seating, otherwise they are not fit for business and they should’ve kindly warned us about these delays upon arrival.

Negative experience.

Atmosphere: 1

Food: 3

Service: 1

I’ve been to Lou’s several times and it’s always been an amazing experience. The cocktails and wines are well-curated and delicious. The food is tasty and fresh. The service is friendly and the vibes are great.

Atmosphere: 5

Food: 5

Service: 5

Had some cocktails that were great & delicious. Ordered some appetizers to share. Tuna carpacio and the steak tartare.. all were delicious. The service was awesome And friendly.

Atmosphere: 5

Food: 5

Service: 5

service was lovely, friendly and not intrusive. The food is next level (we tried almost everything) wine selection nicely curated. the atmosphere is animated and embracing - you feel welcome and happy to be there🤗❣️we loved everything about Lou's - all the details!

Atmosphere: 5

Food: 5

Service: 5

Awesome atmosphere, great drinks and amazing food!
Service was quick and personable

Atmosphere: 5

Food: 5

Service: 5

Excellent food, fast and quality service, excellent atmosphere. Great overall experience.

Atmosphere: 5

Food: 5

Service: 5

Wow! Couldn’t be happier with the food and Service we experienced at Lou’s PC. A true neighbourhood gem that we love supporting! I celebrated my birthday in their Private dining room and it did not disappoint. We will be back

Atmosphere: 5

Food: 5

Service: 5