WHAT A DESAPPOINTMENT! This restaurant, if it still exists, has no respect for its customers. I had reservations for 4 people VERY LONG in advance, in April, in anticipation of my partner's birthday for the evening of July 30th. We were arriving from the Outaouais, hungry after a long drive, and we hit our noses on a closed door...
It was an employee of the spa, adjacent to the restaurant, who informed us that the restaurant had not opened its doors that evening, for no stated reason.
I understand that unforeseen circumstances could arise, but on the other hand, I find it difficult to understand that no member of the establishment's management had the decency to notify customers who had reservations. After all, it would have been easy to use the reservation system or our contact details to notify us of the closure. NOTHING...not even an apology poster on the door!
Restaurant owners complain that a large percentage of customers do not bother to cancel their reservation when they do not show up, which leads to unfortunate consequences. Am I to understand that the opposite is more acceptable to them?
In short, nothing justifies such contempt for customers. It's a shame!! Forget this restaurant and book elsewhere, where we have consideration for customers...
Service: 1
Albert Lamotte
I made a reservation for 5 people on July 11 for the 19th, at 7:30 p.m. on the date of the reservation, we were told that the restaurant was closed, without notice, due to an employee dispute. NOT STRONG!!
Bernard Stahli
Very friendly service, impressive food. Flexible in wine.
Atmosphere: 4
Food: 5
Service: 5
Mélissa Malo
The dishes are excellent, the service is professional in a super beautiful setting, I recommend!
Atmosphere: 5
Food: 5
Service: 5
S1159WNmatthewh
Impressive to see the cooks at work in the open kitchen, they are there to answer our questions and the food is amazing ( Grilled octopus for me). The service is very well executed and the servers are attentive to all requests. Very nice experience for me
Mélissa Pelletier
Superb view, intimate atmosphere and view of the kitchen, it was perfect. Benoît gave us incredible service. We highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Cora Bilodeau
Excellent service and a great culinary discovery!!
Atmosphere: 5
Food: 5
Service: 5
Aissatou Aicha
Excellent service Very beautiful view I loved the decoration The server was very nice wow
Service: 5
Ornella de MEDEIROS
Everything was impeccable. The service, the meal, the cocktails (thanks to Charles our server and chef Benoît). It was our first time in this restaurant, face to face and I can tell you that we were more than satisfied. The decor is chic but discreet, the music in keeping with the place and the magnificent view. We will definitely go back
Atmosphere: 5
Food: 5
Service: 5
Mégane
Great service from our server Eric! Chef Mathieu's food is exceptional and he is very friendly! Very happy with my experience
Surprise discovery in Quebec,If you are looking for tranquility, refinement and a good meal on a weeknight, you are in the right place.I would like to come back to try other dishes and enjoy one of the house cocktails!Impeccable service and very warm welcome.You might think that this very pretty decor and the Skyline give the place a formal air, but that's without taking into account the warmth of the waitress and the cook who welcome everyone equally!I enjoyed a simple bourata and crème brûlée, accompanied by a glass of wine, can't wait to come back! I ate everything, including the side salad, that's telling you...!
Atmosphere: 5
Food: 5
Service: 5
Claudya Shields
Wow! Superb view, excellent service and what can we say about the trout and green apple tartare and oysters...a real delight ?
Atmosphere: 5
Food: 5
Service: 5
Alexandre Laurion
After 2 hours we finally got our plates, servers and service left something to be desired! Really disappointed
Atmosphere: 3
Food: 1
Service: 2
natashad631
A real gem !Eric our waiter was spectacular even tho we order only a teriyaki salad to split he gave us a really great service and even chat with us a little. the salad was really nice, the ambiance cozy and chic I will return for sure. Eric keep up the great work! I really had a great time with my mother.
Joseph Munya
Very good restaurant, incredible food, impeccable service. To try without hesitation.
WHAT A DESAPPOINTMENT!
This restaurant, if it still exists, has no respect for its customers. I had reservations for 4 people VERY LONG in advance, in April, in anticipation of my partner's birthday for the evening of July 30th. We were arriving from the Outaouais, hungry after a long drive, and we hit our noses on a closed door...
It was an employee of the spa, adjacent to the restaurant, who informed us that the restaurant had not opened its doors that evening, for no stated reason.
I understand that unforeseen circumstances could arise, but on the other hand, I find it difficult to understand that no member of the establishment's management had the decency to notify customers who had reservations. After all, it would have been easy to use the reservation system or our contact details to notify us of the closure. NOTHING...not even an apology poster on the door!
Restaurant owners complain that a large percentage of customers do not bother to cancel their reservation when they do not show up, which leads to unfortunate consequences. Am I to understand that the opposite is more acceptable to them?
In short, nothing justifies such contempt for customers. It's a shame!! Forget this restaurant and book elsewhere, where we have consideration for customers...
Service: 1
I made a reservation for 5 people on July 11 for the 19th, at 7:30 p.m. on the date of the reservation, we were told that the restaurant was closed, without notice, due to an employee dispute. NOT STRONG!!
Very friendly service, impressive food. Flexible in wine.
Atmosphere: 4
Food: 5
Service: 5
The dishes are excellent, the service is professional in a super beautiful setting, I recommend!
Atmosphere: 5
Food: 5
Service: 5
Impressive to see the cooks at work in the open kitchen, they are there to answer our questions and the food is amazing ( Grilled octopus for me). The service is very well executed and the servers are attentive to all requests. Very nice experience for me
Superb view, intimate atmosphere and view of the kitchen, it was perfect.
Benoît gave us incredible service.
We highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Excellent service and a great culinary discovery!!
Atmosphere: 5
Food: 5
Service: 5
Excellent service
Very beautiful view
I loved the decoration
The server was very nice wow
Service: 5
Everything was impeccable. The service, the meal, the cocktails (thanks to Charles our server and chef Benoît). It was our first time in this restaurant, face to face and I can tell you that we were more than satisfied. The decor is chic but discreet, the music in keeping with the place and the magnificent view. We will definitely go back
Atmosphere: 5
Food: 5
Service: 5
Great service from our server Eric! Chef Mathieu's food is exceptional and he is very friendly! Very happy with my experience
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Surprise discovery in Quebec,If you are looking for tranquility, refinement and a good meal on a weeknight, you are in the right place.I would like to come back to try other dishes and enjoy one of the house cocktails!Impeccable service and very warm welcome.You might think that this very pretty decor and the Skyline give the place a formal air, but that's without taking into account the warmth of the waitress and the cook who welcome everyone equally!I enjoyed a simple bourata and crème brûlée, accompanied by a glass of wine, can't wait to come back! I ate everything, including the side salad, that's telling you...!
Atmosphere: 5
Food: 5
Service: 5
Wow! Superb view, excellent service and what can we say about the trout and green apple tartare and oysters...a real delight ?
Atmosphere: 5
Food: 5
Service: 5
After 2 hours we finally got our plates, servers and service left something to be desired! Really disappointed
Atmosphere: 3
Food: 1
Service: 2
A real gem !Eric our waiter was spectacular even tho we order only a teriyaki salad to split he gave us a really great service and even chat with us a little. the salad was really nice, the ambiance cozy and chic I will return for sure. Eric keep up the great work! I really had a great time with my mother.
Very good restaurant, incredible food, impeccable service. To try without hesitation.
Atmosphere: 4
Food: 5
Service: 5
Loading...