Was my second home when Studying at L'universite Laval. Fantastic spot. Great food, coffee, drinks atmosphere and staff. Look forward to a visit back to Quebec City for a stop in here.
Atmosphere: 5
Food: 5
Service: 5
Polina
sooo good! will be coming back!
Atmosphere: 5
Food: 5
Service: 5
Jair Teixeira Filho
My preferred food place in the city!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Nachos
katy bell
The food very good, the service very welcoming. I had a good time.
Atmosphere: 4
Food: 4
Service: 4
Prudence Hessou
I do not recommend any minority to frequent this restaurant, because I was the victim of retaliation discrimination there. After my brother's graduation, we went to celebrate at this establishment. As soon as I arrived, tensions began when I asked for fresh water with lemon, an order that was never served properly. When I tried to order a martini or its components, the waitress and bartender abruptly refused me for no good reason. The water I had requested was replaced with water already on the table before my arrival.
When I complained to the manager, he supported the waitress who lied about having already served my order. The manager quickly dismissed my concerns, accusing me of wanting to create a scandal. Frustrated by this lack of respect, I left the restaurant. Being a hospitality professional myself, I know that good service is distinguished by pride and transparency (especially through self-identification), qualities totally absent in this situation. Prudence H.
I strongly discourage any minority from visiting this restaurant, as I experienced blatant retaliatory discrimination there. After my brother’s graduation, we decided to celebrate at this establishment. From the moment I arrived, issues arose when I requested fresh water with lemon and no ice, which was never properly served. When I tried to order a martini or its components, the waitress and bartender rudely refused without a valid reason. The water I had requested was replaced with pre-existing water that had been on the table before I arrived. How do I know this water was not poisoned or soiled?
When I complained to the manager, they sided with the waitress, who lied about having served my order. The manager dismissed my concerns and accused me of trying to create a scene. Frustrated by this lack of respect, I left the restaurant. As someone with industry hospitality experience, I know that good service is defined by pride and transparency that include self-identification—qualities that were completely lacking in this situation. Prudence H.
RESPONSE TO ESTABLISHMENT: The point wasn't whether you had the ingredients to make the martini or not. The point is how the situation was handled. The retaliation of the waitress because I refused to order food and that of the manager who even refused to listen to me or identify himself after having ignored my complaint and left accusing the customer of making scandal. And even if the water was already served before our arrival and the customer requests cold water with lemon and without ice cubes, the customer's request should be accommodated. This is a violation of hospital laws.
Because of you, I missed my little brother's graduation party. And I came from very far away for this ceremony. Prudence H.
RESPONSE TO THE ESTABLISHMENT: The issue was not whether you had the ingredients to make the martini or not. The issue is how the situation was handled. The retaliation from the waitress because I refused to order food, and from the manager who even refused to listen to me or identify himself after dismissing my complaint and walking away without hearing his complaint, yet accusing the customer of causing a scandal. That is a bias. Even though the water was served before we arrived, when the customer requests fresh water with lemon and no ice, the customer's request should be accommodated. This is a violation of hospitality laws.
Because of your actions, I missed my little brother's graduation party. I traveled a long way for this ceremony. Prudence H.
Atmosphere: 1
Service: 1
Maxime B.Delage
Great beer selection! Really nice place. A must of you are in the area.
Atmosphere: 5
Food: 4
Service: 4
Jean-Nicolas Duval
Peaceful place to have coffee and chat!
Atmosphere: 5
Service: 5
Recommended dishes: Café Crème
Cate Des
We were able to have our excellent latte despite the fact that we were a little before opening.. Charming restaurant in the morning, just have to try it in the evening, but I'm not worried hihi
Atmosphere: 5
Food: 5
Service: 5
France Lessard
More of a bistro style than a café, it offers a pleasant atmosphere despite a limited space. The menu is simple but quality. The plates are quite generous. Good beer selection and good service. I had the pizza and an amber beer while wasting; everything was good.
Excellent coffees, I tried their Irish coffee and it was excellent. The waitresses are friendly and the decor is warm and beautiful
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Café Crème
Sammy Roy
Several exported beers and good meal to accompany ;) Nice relaxed atmosphere
M D
The service was very good: quick waiters who were respectful and attentive, seemed to be very good at their jobs. The place had a nice casual diner/ pub feel to it and the flavors in the food came together very well.
Atmosphere: 5
Food: 5
Service: 5
Nicolas Bussière
One of the most beautiful terraces in Quebec, where you can enjoy the late afternoon sun. Some parts are heated. They have a well-stocked beer list, on tap or in bottles, local or private imports. Good bistro food. The atmosphere inside is perfect for conversations. Good coffee, only one choice of vegetable milk (soy). Reservations recommended during peak periods.
Was my second home when Studying at L'universite Laval. Fantastic spot.
Great food, coffee, drinks atmosphere and staff. Look forward to a visit back to Quebec City for a stop in here.
Atmosphere: 5
Food: 5
Service: 5
sooo good! will be coming back!
Atmosphere: 5
Food: 5
Service: 5
My preferred food place in the city!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Nachos
The food very good, the service very welcoming. I had a good time.
Atmosphere: 4
Food: 4
Service: 4
I do not recommend any minority to frequent this restaurant, because I was the victim of retaliation discrimination there.
After my brother's graduation, we went to celebrate at this establishment. As soon as I arrived, tensions began when I asked for fresh water with lemon, an order that was never served properly. When I tried to order a martini or its components, the waitress and bartender abruptly refused me for no good reason. The water I had requested was replaced with water already on the table before my arrival.
When I complained to the manager, he supported the waitress who lied about having already served my order. The manager quickly dismissed my concerns, accusing me of wanting to create a scandal. Frustrated by this lack of respect, I left the restaurant. Being a hospitality professional myself, I know that good service is distinguished by pride and transparency (especially through self-identification), qualities totally absent in this situation.
Prudence H.
I strongly discourage any minority from visiting this restaurant, as I experienced blatant retaliatory discrimination there.
After my brother’s graduation, we decided to celebrate at this establishment. From the moment I arrived, issues arose when I requested fresh water with lemon and no ice, which was never properly served. When I tried to order a martini or its components, the waitress and bartender rudely refused without a valid reason. The water I had requested was replaced with pre-existing water that had been on the table before I arrived. How do I know this water was not poisoned or soiled?
When I complained to the manager, they sided with the waitress, who lied about having served my order. The manager dismissed my concerns and accused me of trying to create a scene. Frustrated by this lack of respect, I left the restaurant. As someone with industry hospitality experience, I know that good service is defined by pride and transparency that include self-identification—qualities that were completely lacking in this situation.
Prudence H.
RESPONSE TO ESTABLISHMENT:
The point wasn't whether you had the ingredients to make the martini or not. The point is how the situation was handled. The retaliation of the waitress because I refused to order food and that of the manager who even refused to listen to me or identify himself after having ignored my complaint and left accusing the customer of making scandal. And even if the water was already served before our arrival and the customer requests cold water with lemon and without ice cubes, the customer's request should be accommodated. This is a violation of hospital laws.
Because of you, I missed my little brother's graduation party. And I came from very far away for this ceremony.
Prudence H.
RESPONSE TO THE ESTABLISHMENT:
The issue was not whether you had the ingredients to make the martini or not. The issue is how the situation was handled. The retaliation from the waitress because I refused to order food, and from the manager who even refused to listen to me or identify himself after dismissing my complaint and walking away without hearing his complaint, yet accusing the customer of causing a scandal. That is a bias.
Even though the water was served before we arrived, when the customer requests fresh water with lemon and no ice, the customer's request should be accommodated. This is a violation of hospitality laws.
Because of your actions, I missed my little brother's graduation party. I traveled a long way for this ceremony.
Prudence H.
Atmosphere: 1
Service: 1
Great beer selection! Really nice place. A must of you are in the area.
Atmosphere: 5
Food: 4
Service: 4
Peaceful place to have coffee and chat!
Atmosphere: 5
Service: 5
Recommended dishes: Café Crème
We were able to have our excellent latte despite the fact that we were a little before opening.. Charming restaurant in the morning, just have to try it in the evening, but I'm not worried hihi
Atmosphere: 5
Food: 5
Service: 5
More of a bistro style than a café, it offers a pleasant atmosphere despite a limited space. The menu is simple but quality. The plates are quite generous. Good beer selection and good service. I had the pizza and an amber beer while wasting; everything was good.
Atmosphere: 4
Food: 4
Service: 4
Dinner and after language meetings
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bière Belge
Restaurantji Recommends
Atmosphere, service and quality dishes!
Atmosphere: 5
Food: 5
Service: 4
Excellent coffees, I tried their Irish coffee and it was excellent.
The waitresses are friendly and the decor is warm and beautiful
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Café Crème
Several exported beers and good meal to accompany ;)
Nice relaxed atmosphere
The service was very good: quick waiters who were respectful and attentive, seemed to be very good at their jobs. The place had a nice casual diner/ pub feel to it and the flavors in the food came together very well.
Atmosphere: 5
Food: 5
Service: 5
One of the most beautiful terraces in Quebec, where you can enjoy the late afternoon sun. Some parts are heated. They have a well-stocked beer list, on tap or in bottles, local or private imports. Good bistro food. The atmosphere inside is perfect for conversations. Good coffee, only one choice of vegetable milk (soy). Reservations recommended during peak periods.
Atmosphere: 5
Food: 4
Service: 4
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