The employee was friendly and the service was fast. Plus the ice cream was very creamy and delicious.
Yasmine Djaouda
I was disappointed after my visit this afternoon to your boutique in the galleries of the capital. The saleswoman was bitter.
malak ramoul
hot chocolate null
Alexandrine Gingras
Excellent service from your employee Melissa! I recommend:)
Atmosphere: 5
Food: 5
Service: 5
Shinji
It was delicious ? we had fast service with a smile for a good ice cream which is a pleasure with summer coming. I have no complaints the service was great. I took the Black Forest Sunday, I recommend!
Atmosphere: 4
Food: 5
Service: 5
Terri-Ann Barrett
The two employees were very quick to serve and responded to my questions. I enjoyed my ice cream even though it was a bit messy. They did not hesitate to give me extra napkins. A must visit at the Galerie!
Atmosphere: 5
Food: 4
Service: 5
Emily Forget
Excellent service! I am DEFINITELY thinking of coming back!!!!
Atmosphere: 5
Food: 5
Service: 5
Dupoulet Encamping
Exceptional service, model employee, best ice cream in town
Atmosphere: 5
Food: 5
Service: 5
Imene benabdallah
The cashier today is really mean, neither smile / nor please / nor thank you / nor hello / nor nor anything at all. I did my shopping at 4:30 p.m. on May 12, 2024.... Normally the customer is king… unfortunately a big brand like you…..
The product is good, I have consumed them often, but I have the perception that they are always smaller and smaller - When I asked the question to the employee, she showed me the official size. The horn conformed to the template. So I believe that it is really a corporate decision that was applied
So it’s not a very good customer experience.
Gabrielle Vachon
Tiny chocolate café and not even completely filled :/
Atmosphere: 3
Food: 1
Service: 4
Vero Woolridge
We were a group of 3 with a lane-up behind us, on a Friday at 7:50 p.m. wanting a milskshake, we were told that THE MILKSHAKE MACHINE WAS CLEANED and the two girls didn't want to wash it again... It's just a blender, nothing complicated to clean... They offered ice cream floats as an option, I've never seen a slush with as much water as that...
Ivan Isabelle
Just to exchange a spoon without even using it because I dropped it, one of your really stupid and vulgar employees without any valid reason made me so uncomfortable.zero respect I will never buy from you again that's for sure. 03/11/24 around 4:45 p.m.
Atmosphere: 1
Food: 2
Service: 1
judith drolet
Very good service. Young and dynamic team. I find these young people very patient and calm. I have witnessed on several occasions customers being very unpleasant with them...e.g. change of mind after the order is placed...and asks that it be free of charge...no, but honestly! I have also witnessed very dissatisfied customers being told "sorry..we are closed" when the customer shows up at closing time. These young people are spoken to with such a lack of respect from customers. At their age I wouldn't have been able to stay calm the same way. Who do the customers think they are???? You, the customer who shows up when it's closed, just had to manage your time better to arrive on time! And you who change your mind and criticize the order YOU placed....well accept your choice or pay for your change of mind...I don't know any restaurant or creamery that gives free things! Congratulations to this young and dynamic team from Chocolato des Galeries de la Capitale!
Best gelato in the galleries!
The employee was friendly and the service was fast. Plus the ice cream was very creamy and delicious.
I was disappointed after my visit this afternoon to your boutique in the galleries of the capital. The saleswoman was bitter.
hot chocolate null
Excellent service from your employee Melissa! I recommend:)
Atmosphere: 5
Food: 5
Service: 5
It was delicious ? we had fast service with a smile for a good ice cream which is a pleasure with summer coming. I have no complaints the service was great. I took the Black Forest Sunday, I recommend!
Atmosphere: 4
Food: 5
Service: 5
The two employees were very quick to serve and responded to my questions. I enjoyed my ice cream even though it was a bit messy. They did not hesitate to give me extra napkins. A must visit at the Galerie!
Atmosphere: 5
Food: 4
Service: 5
Excellent service! I am DEFINITELY thinking of coming back!!!!
Atmosphere: 5
Food: 5
Service: 5
Exceptional service, model employee, best ice cream in town
Atmosphere: 5
Food: 5
Service: 5
The cashier today is really mean, neither smile / nor please / nor thank you / nor hello / nor nor anything at all. I did my shopping at 4:30 p.m. on May 12, 2024.... Normally the customer is king… unfortunately a big brand like you…..
Atmosphere: 1
Food: 4
Service: 1
Restaurantji Recommends
The product is good, I have consumed them often, but I have the perception that they are always smaller and smaller - When I asked the question to the employee, she showed me the official size. The horn conformed to the template. So I believe that it is really a corporate decision that was applied
So it’s not a very good customer experience.
Tiny chocolate café and not even completely filled :/
Atmosphere: 3
Food: 1
Service: 4
We were a group of 3 with a lane-up behind us, on a Friday at 7:50 p.m. wanting a milskshake, we were told that THE MILKSHAKE MACHINE WAS CLEANED and the two girls didn't want to wash it again... It's just a blender, nothing complicated to clean... They offered ice cream floats as an option, I've never seen a slush with as much water as that...
Just to exchange a spoon without even using it because I dropped it, one of your really stupid and vulgar employees without any valid reason made me so uncomfortable.zero respect I will never buy from you again that's for sure. 03/11/24 around 4:45 p.m.
Atmosphere: 1
Food: 2
Service: 1
Very good service. Young and dynamic team. I find these young people very patient and calm. I have witnessed on several occasions customers being very unpleasant with them...e.g. change of mind after the order is placed...and asks that it be free of charge...no, but honestly! I have also witnessed very dissatisfied customers being told "sorry..we are closed" when the customer shows up at closing time. These young people are spoken to with such a lack of respect from customers. At their age I wouldn't have been able to stay calm the same way. Who do the customers think they are???? You, the customer who shows up when it's closed, just had to manage your time better to arrive on time! And you who change your mind and criticize the order YOU placed....well accept your choice or pay for your change of mind...I don't know any restaurant or creamery that gives free things! Congratulations to this young and dynamic team from Chocolato des Galeries de la Capitale!
Atmosphere: 5
Food: 5
Service: 5
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