Rafaella Ristorante
21 Rue Sous-le-Fort, Québec
(418) 694-2120
Recent Reviews
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Très mauvaise expérience à ce restaurant samedi dernier le 23 août. Manque de personnel pour une soirée de fin de semaine, mais je n’étais pas pressé, je pouvais l’accepter. Cependant, lorsque nous avons demandé à parler au gérant, qui était le « directeur adjoint » de la place, pour lui mentionner la piètre qualité du repas qui nous avait servi (ie lasagne italienne sans sauce italienne… )celui-ci a manqué clairement de politesse et de savoir faire avec la clientèle. Il n’a pas voulu venir nous parler à notre table pour éviter le regard de ces autres clients et il a laissé le problème à son serveur. Bref mauvaise expérience client, les employés sont le visage d’une entreprise, cet employé ne voulait clairement pas m’avoir comme client ce soir là. Je dois malheureusement lui dire mission accomplie, il ne m’aura plus jamais comme client.
Ambiance extra! Nous avons mangé la fondue au fromage… c’était délicieux! Le restaurant était plein et malgré tout le service a été excellent. Le personnel très accueillant et agréable. Dessert Tiramisu à partager …. Un délice! Une expérience parfaite!!! À refaire!!!
Beyond our expectations. Hands down the best pizza we have ever had. Staff were very friendly.
The server Jeremy Fournier is excellent! Super good service, friendly and friendly!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salade César
Nice atmosphere, music not too loud, courteous and friendly staff. Good value for money.
Atmosphere: 5
Food: 4
Service: 5
Atmosphere was nice and the decor was lovely however the food was not authentic Italian and the quality lacked. The most important issue was that one person in our group got food poisoning. She ate the bucatini with seafood. Beware!!
Atmosphere: 5
Food: 3
Service: 4
Was craving a good creamy pasta and was not disappointed. Must get the Linguini Verdi with the extra cheese on top, the tiramisu espresso martini, and the Caesar salad!! Staff was kind and accommodated walk ins very quickly. As a single diner, I sat at the bar. Did not feel ignored or isolated.
Atmosphere: 5
Food: 5
Service: 5
Excellent restaurant. Very good service, excellent meals and very nice atmosphere. I'll go back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cannoli Pistaches-chocolat
Excellent service. Thanks Jeremy!
Atmosphere: 5
Food: 4
Service: 5
A superb discovery for a warm evening in a calm and pleasant atmosphere - Jérémie's service was welcoming and all for very good value for money
I highly recommend this little Italian tavern.
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
Thanks to our server Jeremy! Great service
Atmosphere: 5
Food: 5
Service: 5
Excellent food and service with Jérémy, thank you!
Atmosphere: 5
Food: 5
Service: 5
Beautiful room. The broken pizza oven means you have to take something else, that's not a problem. The gnocchi are good, but the dish is not very filling. The prices are relatively high for a quality that is not always there. The restaurant lacks a real Italian identity: in the service and in the atmosphere.
Atmosphere: 2
Food: 3
Service: 2
Exceptional! Great service, the team is super pleasant and attentive. The new fondues (especially the truffle one) are to die for, I highly recommend them!
Atmosphere: 5
Food: 5
Service: 5
Very nice little restaurant. Very good food. Very good service. My daughter was very happy with her birthday dinner.
Atmosphere: 5
Food: 5
Service: 5
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