Restaurant Normandin Charlesbourg

We found hairs on our plates and in an ice cream cafe, I had to ask 3 times for my coffee and glasses of water. I understand that working on December 25 can be demotivating, but that doesn’t mean it has to harm the service.

Atmosphere: 4

Food: 2

Service: 2

Fast and courteous service.

Atmosphere: 4

Food: 5

Service: 5

Very nice welcome, good service, really good

Atmosphere: 5

Food: 5

Service: 5

Usually I really like their meals but last week I had a poutine but the sauce was super acidic... I had heartburn.

Atmosphere: 5

Food: 4

Service: 5

Takeaway salad. 35 min wait. Not edible: dry rice, no sauce, almost non-existent salad, soft cucumber...
To avoid

Atmosphere: 1

Food: 1

Service: 1

Good service

Atmosphere: 3

Food: 3

Service: 3

Nice service

Atmosphere: 5

Food: 5

Service: 5

This evening very well served by Suzie. Good, friendly and professional service!!!
Back soon!
Xx

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pizza Suprême Supreme Pizza

A catastrophic experience from start to finish.

This “restaurant” is a joke. They are incapable of managing a menu: lack of ingredients half the time. And when they realize it, it's 45 minutes after your order that they deign to call you to ask you to change... followed by an additional hour of waiting. Result ? 2 hours for a dismal meal.

And it doesn’t stop there: their “grilled” sandwich arrives cold and not toasted. Just a limp piece of bread with bland beef. You eat out of desperation, but every bite is a reminder of your mistake.

Avoid this place at all costs. $50 to be hungry and furious. Do yourself a favor: go somewhere else. Everywhere else will be better.

Food: 1

Service: 3

Takeaway products, I was served immediately with a smile.
Always very good in the dining room or for delivery.

Service: 5

Great service. Nice place

Atmosphere: 5

Food: 5

Service: 5

Telephone order

Atmosphere: 4

Food: 4

Service: 4

Very good and clean

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pizza Suprême Supreme Pizza

Good morning
I just picked up my take-out order. Pizzaaaa there’s nothing simpler than that!! I don't understand why it costs extra to have a pizza cut into wedges.
Because in the options there was that! Is this new??? I don't usually comment on reviews but I find it borderline ridiculous!! I pay for a 45 dollar meal and I'll pick it up myself, I tip you extra and that's it.
THANKS. Normandin 3rd avenue Quebec I imagine it's all the same thing elsewhere

Food: 4

Service: 1

Excellent burger ? and employees beaming with happiness.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Trio Burger Gourmet