Experience épouvantable, nourriture à mauvais goût, pauvre service. Très déçu.
Byron Ng
I had the worst food poisoning of my life after dining here on Sunday night Aug 31st. The night began with a 8pm reservation time that was met with a gigantic line going out the door of the restaurant. Patrons were forced to wait at least 30 minutes for their own reservation. The wait staff greeted us by saying how stressed they were and how the previous service was difficult. Not something I’d particularly like to hear as a willing patron. There was a very clear lack of organization here. The quality of food was absolutely horrendous and there was a serious lack of sanitary standard with various staff handling food (cooked and raw) with bare hands and seemingly touching raw ingredients with thumbs in dishes.. gross. Every dish that we ordered was legitimately terrible, from the overfried rock hard calamari to the coal like popcorn chicken, slimy radishes, and raw meats that were not even sliced properly but rather a bundle of stringy fatty under prepared cuts of meat. Hours after eating here I vomited practically everything as it really wasnt settling in my stomach. I then developed a fever and severe body aches that lasted the next 24 hours. I live in Toronto so the next day my poor wife had to do a full 8 hr drive all on her own because I was unconscious for majority of the trip. Luckily she didn’t eat any of the sushi which I suspect is the culprit to the food poisoning. The worst part was the price, as my total bill was $130 including a mandatory 15% gratuity. Terrible by any standards. I genuinely believe they are able to get away with this because there’s no quality competition in Quebec City to know what the KBBQ experience is supposed to be like.
Update: I gave the restaurant a call on Sep 2nd who was unwilling to accept any accountability whatsoever and insinuated that I likely got food poisoning else where or perhaps ate too much. They claim that hundreds of patrons ate there last week and they hadn’t received any feedback meaning they must’ve done no wrong. Extremely shameful to not even empathize with a patron who shelled out $130 or even offer an apology for the subpar experience that we went through.
DO NOT RECOMMEND
Atmosphere: 1
Food: 1
Service: 1
David Andrews
Food is good when it gets brought . Expect a 20-30 min wait for your order . Forgot to give us proper utensils and Some orders never got brought , they also force a 15% “service fee” , building is very nice but staff could be more efficient , 2/5 stars
Atmosphere: 5
Food: 4
Service: 1
Drago
Service is great as always with this place but its a bbq... why does the meat is the cheapest thing there. I feel like the meat cost nothing to the owners and thos meat part looked cheak as hell. Lots of fat and hard to chew. Also every meat taste the same since chiken and red meat is seasoned the same way.
Beside, sushies are really good but lots of rice... seems like owners want to save money but it cost 122 including tips for 2.
Atmosphere: 5
Food: 2
Service: 5
Christine Mitchell
Overall experience was good! Ordering was a bit chaotic though. We went on a Friday. It was all you can eat and we were 5. Didn't get some items, like my lamb 🙄 Also, our deserts were served before we we were done eating. I wouldn't have minded if it hadn't been ice cream.
Atmosphere: 3
Food: 3
Service: 3
Willy
Overrated Korean AYCE BBQ place. Selection is limited IMHO. Atmosphere and decor doesn't fit. Feels like a Japanese BBQ place and seeing sushi on the menu kind of support that.
Atmosphere: 3
Food: 3
Service: 3
Dax
Excellent service and quality of food, it works, the staff is smiling and welcoming, recommended!
A real delight!!! 👌 I highly recommend it and it's one of the best Asian restaurants!!! 🥰❤ I will order it 2 to 3 times a month!!! 🤗
Food: 5
Service: 5
Vidéo-casSayth
We arrived one evening, the waiter told us that his colleague would serve us. She never did. We waited 15 minutes in the lobby with DOZENS of other customers and with an army of waiters busy avoiding our gazes and chatting at the counter. I am very disappointed with the service, especially since almost all of the tables on the ground floor were empty.
Terrible customer service. We went to eat elsewhere.
Atmosphere: 1
Service: 1
Béatrice
Thank you Ibrahim for the excellent service we received this evening. We are very satisfied with the speed of the service and your smile is contagious.
Experience épouvantable, nourriture à mauvais goût, pauvre service. Très déçu.
I had the worst food poisoning of my life after dining here on Sunday night Aug 31st. The night began with a 8pm reservation time that was met with a gigantic line going out the door of the restaurant. Patrons were forced to wait at least 30 minutes for their own reservation. The wait staff greeted us by saying how stressed they were and how the previous service was difficult. Not something I’d particularly like to hear as a willing patron. There was a very clear lack of organization here. The quality of food was absolutely horrendous and there was a serious lack of sanitary standard with various staff handling food (cooked and raw) with bare hands and seemingly touching raw ingredients with thumbs in dishes.. gross. Every dish that we ordered was legitimately terrible, from the overfried rock hard calamari to the coal like popcorn chicken, slimy radishes, and raw meats that were not even sliced properly but rather a bundle of stringy fatty under prepared cuts of meat. Hours after eating here I vomited practically everything as it really wasnt settling in my stomach. I then developed a fever and severe body aches that lasted the next 24 hours. I live in Toronto so the next day my poor wife had to do a full 8 hr drive all on her own because I was unconscious for majority of the trip. Luckily she didn’t eat any of the sushi which I suspect is the culprit to the food poisoning. The worst part was the price, as my total bill was $130 including a mandatory 15% gratuity. Terrible by any standards. I genuinely believe they are able to get away with this because there’s no quality competition in Quebec City to know what the KBBQ experience is supposed to be like.
Update: I gave the restaurant a call on Sep 2nd who was unwilling to accept any accountability whatsoever and insinuated that I likely got food poisoning else where or perhaps ate too much. They claim that hundreds of patrons ate there last week and they hadn’t received any feedback meaning they must’ve done no wrong. Extremely shameful to not even empathize with a patron who shelled out $130 or even offer an apology for the subpar experience that we went through.
DO NOT RECOMMEND
Atmosphere: 1
Food: 1
Service: 1
Food is good when it gets brought . Expect a 20-30 min wait for your order . Forgot to give us proper utensils and Some orders never got brought , they also force a 15% “service fee” , building is very nice but staff could be more efficient , 2/5 stars
Atmosphere: 5
Food: 4
Service: 1
Service is great as always with this place but its a bbq... why does the meat is the cheapest thing there. I feel like the meat cost nothing to the owners and thos meat part looked cheak as hell. Lots of fat and hard to chew. Also every meat taste the same since chiken and red meat is seasoned the same way.
Beside, sushies are really good but lots of rice... seems like owners want to save money but it cost 122 including tips for 2.
Atmosphere: 5
Food: 2
Service: 5
Overall experience was good! Ordering was a bit chaotic though. We went on a Friday. It was all you can eat and we were 5. Didn't get some items, like my lamb 🙄 Also, our deserts were served before we we were done eating. I wouldn't have minded if it hadn't been ice cream.
Atmosphere: 3
Food: 3
Service: 3
Overrated Korean AYCE BBQ place. Selection is limited IMHO. Atmosphere and decor doesn't fit. Feels like a Japanese BBQ place and seeing sushi on the menu kind of support that.
Atmosphere: 3
Food: 3
Service: 3
Excellent service and quality of food, it works, the staff is smiling and welcoming, recommended!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grille Corée, BBQ Coréen, Saumon
Wow! Ideal place for a friendly meal with friends
Atmosphere: 5
Food: 5
Service: 5
Very good service!
Atmosphere: 5
Food: 5
Service: 5
Excellent all-you-can-eat restaurant
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
A real delight!!! 👌 I highly recommend it and it's one of the best Asian restaurants!!! 🥰❤ I will order it 2 to 3 times a month!!! 🤗
Food: 5
Service: 5
We arrived one evening, the waiter told us that his colleague would serve us. She never did.
We waited 15 minutes in the lobby with DOZENS of other customers and with an army of waiters busy avoiding our gazes and chatting at the counter. I am very disappointed with the service, especially since almost all of the tables on the ground floor were empty.
Terrible customer service. We went to eat elsewhere.
Atmosphere: 1
Service: 1
Thank you Ibrahim for the excellent service we received this evening. We are very satisfied with the speed of the service and your smile is contagious.
Atmosphere: 5
Food: 5
Service: 5
Amazing place!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: BBQ Coréen
Great service and the food was really good!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: BBQ Coréen, Sushis Saumon, Saumon
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