Second Cup Café
800 Rue D'Youville, Québec
(418) 694-0808
Recent Reviews
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Stopped here to get a coffee and latte but also use the toilet. The drinks were good, and the chocolate croissant was delicious. The service was fine. The toilet was not very clean because it smelled bad. The seating it nice though.
Atmosphere: 4
Food: 4
Service: 4
The last time i was in this Café was a year ago and it was super good
Today, I'm kind of shocked by the state of the shop. What happened!!
Dirty floor, dirty washroom, sad ambiance... Is this because of management change or something?! You can do better, just mop up the floor and renovate the washroom.
I hope you improve.
Atmosphere: 2
Food: 4
Service: 3
Amazing experience of wonderful coffee ☕️
Atmosphere: 5
Food: 5
Service: 5
Central position right next to the Palais Montcalm. Speedy service. Ordered the Dubai hot chocolate, it’s very interesting and creative, it does taste like nuts like almonds and hint of pistachios. Quite sweet. Spacious dining environment
Ordered a tea and red velvet cake. The red velvet was harder than the tabletop upon which my tea sat! Really! Please do not leave week old cake on display and sell it for full price! Shameful!
Atmosphere: 4
Food: 1
Service: 2
Worst coffee in canada, their syrup has some cheap and synthetic taste which spoils the cofee— further their choclate croissant has a fale choclate layer which is more of color
Atmosphere: 3
Food: 1
Service: 5
Not very helpful employees
Atmosphere: 4
Food: 4
Service: 1
Overpriced and underwhelming in every sense.. dry customer service, food served in a bag not even tissues included, asked for a plate they didn't have any!
They make tim hortons seem like a five star restaurant!
Atmosphere: 2
Food: 2
Service: 2
Best coffee in Canada. Lovely big cup!
Atmosphere: 5
Food: 5
Service: 5
Avoid this place. Very unfriendly and a rip off. They would charge you for different, more expensive items or a larger size of drink. I paid for my order as the Quebec sales tax was 21.2%!
Food: 2
Service: 1
Restaurantji Recommends
Super fast service. Never waiting longer than two minutes in and out. Fantastic.
Atmosphere: 4
Food: 4
Service: 5
More spacious and with a wider range of options than a first glance at the McDonaldesque signage would inspire, this a great place for eco-friendly, fairly priced coffees of any preparation (espresso longe?) desired. And once you’ve enjoyed your quota of croissants, quiche and crepes and ready for oatmeal with nuts and fruit, they actually have their own version five minute oats. The kind staff will add a dash of maple flavor (for lattes) if you wish. And, as Pippin might tell Frodo with eyes wide regarding coffee instead of beer, “it comes in BOWLS!”
Atmosphere: 4
Food: 4
Service: 5
I just got Coffee to go and a tea. The caramel latte was amazing and the tea lemon and ginger my friend said was really good
Atmosphere: 5
Service: 5
The service was genuinely warm and efficient, and while the food was fairly standard, it did the job. The café sits in a high-traffic area, so naturally, the cleanliness could use a bit more attention—but nothing that ruined the experience.
What really stood out was the atmosphere: calm, cozy, and perfect for relaxing with a coffee or settling in for a study session. It’s the kind of spot that invites you to slow down for a while. The coffee itself was quite good, and the setting made it easy to unwind.
That said, I was disappointed by one key thing: all drinks for dine-in customers were served in single-use disposable cups, which were immediately tossed into landfill garbage bins. It felt jarringly out of sync with the café’s otherwise commendable sustainability efforts—especially considering their coffee is Rainforest Alliance certified and they advertise eco-conscious values.
In a time when environmental concerns—particularly around plastic waste and microplastics—are more urgent than ever, offering reusable mugs for customers who choose to sit in would be a simple yet impactful step forward.
All in all, it’s a nice place to visit. But I really hope they rethink their approach to waste and make it easier for customers to enjoy their drinks without contributing unnecessarily to the landfill.
Atmosphere: 3
Food: 5
Service: 5
Not a bad spot to ride out a storm in.
Service was great. The food was alright.
High traffic area so the cleanliness left a little to be desired.
Overall it is a good place to have a coffee and relax.
Atmosphere: 4
Food: 4
Service: 5
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