The pizza is always good at Stratos. The only thing I found annoying was that once I got there, the girl told me that we couldn't eat there during the last opening hour. It's not written anywhere, I was disappointed. But otherwise, satisfactory experience.
Atmosphere: 4
Food: 5
Service: 4
Johan Dejong
Terrible customer service. Your condescending attitude is not the way to talk to customers... I don't know who the guy was who did the service this Thursday, February 22, 2024 evening, but you have to learn to talk to customers.Context: we wanted to have a family dinner, it was 10 p.m., there were 7 of us. Then he told us in a really condescending tone, and while tapping points on the table, that he couldn't serve that many people (we were the alone in the restaurant), we hadn't even placed an order yet when he told us that he can't serve, that he's alone, that he can't cook... but don't worry about your restaurant if you You're not able to serve your customers! But the most shocking thing was the way he said it and made us understand that he didn't want us. ???
Atmosphere: 1
Service: 1
Rojotiana Rajeriarinalina
Very bad experience, we arrived as a family at 10:11 p.m., there were 7 of us and the person at reception just refused to receive us. He told us that he was all alone, today February 22, 2024 and that he just couldn't cook for that many people, since he was alone. He said it with a really cheeky tone, he didn't even say he was sorry or anything. On the contrary, it feels like it’s our fault. This server is really not professional. This is the second time this has happened to us in this restaurant. The first time it was a ladyI strongly advise against
Atmosphere: 1
Service: 1
Mianta Rajery
Very bad experience this Thursday February 22 at 10 p.m., racist behavior coming from the waiter who refused to serve us under the pretext that he was alone but the problem was that he flat out told us to leave in an insolent toneI do not recommend at all !
Service: 1
Jovany Hovington
I order a poutine after 1h30 I call back because it takes a long time, I am told that it is on its way, ultimately my poutine was never
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Poutine Extrême Au Poulet
Olivier Richard
5 stars!! Great staff and food!! Best chef in town, reasonable price!
Atmosphere: 5
Food: 5
Service: 5
Renaud Dion
Always satisfied when I order from Stratos Sainte-Foy!
Atmosphere: 5
Food: 5
Service: 5
Guylaine Gélinas
Very disappointing this time, not up to par! Like frozen pizza.
Food: 2
Service: 2
Guy Dallaire
Too bad it's still going strong. It's good and
Atmosphere: 2
Food: 4
Service: 4
Alain Trudel
I give it 5 stars, even if we don't talk about gastronomy at all here. I decided to share my positive experience. I ordered a medium all-dressed pizza, hoping to find the taste that I appreciate in Quebec pizzas. Well, that was exactly what I was looking for. The pizza was delivered on time (45 minutes announced, it was more like 40), hot, generously garnished. I loved it. It's more expensive than chains like Domino's, but it's much more filling, and much more satisfying for my taste.
Very pleasant attentive service, the pizzas do the job but it is not the place of the
Atmosphere: 3
Food: 3
Service: 5
Oceane Perrier
$21 for that and he says to me / bah madam that's a smoke meat and I'm struggling with that I'm really disappointed and angry especially that we often order from
Atmosphere: 1
Food: 1
Service: 1
Samuel Paris
Worst Stratos I've been to. The last 3 times I've been there it's been the same. Half filled poutine. Cheese not fresh at all, soft fries and sauce with mottons. I really do not recommend.
Valérie Lambert
1 hour to receive our pizza, it was not the right one. We call back, they tell us that we are a priority, they send us back our pizza. After 30 minutes, we call back, the pizza is ready, she's leaving, she's 2 km away from where we are, she's coming. 30 minutes later still no pizza, we call back a little over the top, it's been 2 hours since we ordered 1 pizza and we still haven't had it. While we're on the phone, the pizza comes. They have the audacity to say that they are insulted that we are not satisfied with their service.
Alice C.
appreciate the restaurant for accommodating our group of 10 but this was probably the worst pizza i've ever had... and this was my first poutine in a long time and the fries were cold, cheese curds were too large, and just overall a sad experience. cleanliness also can be improved. just felt a bit run-down.
The pizza is always good at Stratos. The only thing I found annoying was that once I got there, the girl told me that we couldn't eat there during the last opening hour. It's not written anywhere, I was disappointed. But otherwise, satisfactory experience.
Atmosphere: 4
Food: 5
Service: 4
Terrible customer service. Your condescending attitude is not the way to talk to customers... I don't know who the guy was who did the service this Thursday, February 22, 2024 evening, but you have to learn to talk to customers.Context: we wanted to have a family dinner, it was 10 p.m., there were 7 of us. Then he told us in a really condescending tone, and while tapping points on the table, that he couldn't serve that many people (we were the alone in the restaurant), we hadn't even placed an order yet when he told us that he can't serve, that he's alone, that he can't cook... but don't worry about your restaurant if you You're not able to serve your customers! But the most shocking thing was the way he said it and made us understand that he didn't want us. ???
Atmosphere: 1
Service: 1
Very bad experience, we arrived as a family at 10:11 p.m., there were 7 of us and the person at reception just refused to receive us. He told us that he was all alone, today February 22, 2024 and that he just couldn't cook for that many people, since he was alone. He said it with a really cheeky tone, he didn't even say he was sorry or anything. On the contrary, it feels like it’s our fault. This server is really not professional. This is the second time this has happened to us in this restaurant. The first time it was a ladyI strongly advise against
Atmosphere: 1
Service: 1
Very bad experience this Thursday February 22 at 10 p.m., racist behavior coming from the waiter who refused to serve us under the pretext that he was alone but the problem was that he flat out told us to leave in an insolent toneI do not recommend at all !
Service: 1
I order a poutine after 1h30 I call back because it takes a long time, I am told that it is on its way, ultimately my poutine was never
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Poutine Extrême Au Poulet
5 stars!! Great staff and food!! Best chef in town, reasonable price!
Atmosphere: 5
Food: 5
Service: 5
Always satisfied when I order from Stratos Sainte-Foy!
Atmosphere: 5
Food: 5
Service: 5
Very disappointing this time, not up to par! Like frozen pizza.
Food: 2
Service: 2
Too bad it's still going strong. It's good and
Atmosphere: 2
Food: 4
Service: 4
I give it 5 stars, even if we don't talk about gastronomy at all here. I decided to share my positive experience. I ordered a medium all-dressed pizza, hoping to find the taste that I appreciate in Quebec pizzas. Well, that was exactly what I was looking for. The pizza was delivered on time (45 minutes announced, it was more like 40), hot, generously garnished. I loved it. It's more expensive than chains like Domino's, but it's much more filling, and much more satisfying for my taste.
Food: 5
Service: 5
Restaurantji Recommends
Very pleasant attentive service, the pizzas do the job but it is not the place of the
Atmosphere: 3
Food: 3
Service: 5
$21 for that and he says to me / bah madam that's a smoke meat and I'm struggling with that I'm really disappointed and angry especially that we often order from
Atmosphere: 1
Food: 1
Service: 1
Worst Stratos I've been to. The last 3 times I've been there it's been the same. Half filled poutine. Cheese not fresh at all, soft fries and sauce with mottons. I really do not recommend.
1 hour to receive our pizza, it was not the right one. We call back, they tell us that we are a priority, they send us back our pizza. After 30 minutes, we call back, the pizza is ready, she's leaving, she's 2 km away from where we are, she's coming. 30 minutes later still no pizza, we call back a little over the top, it's been 2 hours since we ordered 1 pizza and we still haven't had it. While we're on the phone, the pizza comes. They have the audacity to say that they are insulted that we are not satisfied with their service.
appreciate the restaurant for accommodating our group of 10 but this was probably the worst pizza i've ever had... and this was my first poutine in a long time and the fries were cold, cheese curds were too large, and just overall a sad experience. cleanliness also can be improved. just felt a bit run-down.