I ordered 2 footlongs online on the app for pickup at 12:30. I reached at 12:40 and the order was not ready. After waiting for 10mins, the girl told me they don’t have veggie patties anymore and she can’t make my order. I didn’t get a refund. There’s no way to contact subway. No contact number. I want my refund please!!!!
Nicolas Garcia
I got food poisoning after eating at this Subway, move on!
Atmosphere: 1
Food: 1
Service: 1
Tushar Gogna
One word: racist staff member. The girl in the Toronto Raptors T shirt to be exact. She kept on saying that they are out of things which they were serving others.
Atmosphere: 2
Food: 4
Service: 1
Igor Mendes
Polite customer service and delicious food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak & Cheese
Leonardo Dm
The place is always very dirty, the speed of service is average to slow, the quality of the ingredients is not that fresh.
Atmosphere: 1
Food: 3
Service: 2
Gwenael Mahuas
The place is noisy.
Nav Guraya
The staff behave like a racist..
Apolline Aigloz
Staff who don't seem to know kindness, not a smile but sighs as if we're pissing them off! If you have time to go elsewhere, follow straight ahead. In addition, wifi is available indicated on the door outside, they do not want to give the code to customers. In short, disappointing despite the quality of the subways still present.
Atmosphere: 1
Food: 3
Service: 1
Valentina Maldonado
I was the victim of humiliation at the Quebec Metro. I do NOT recommend you go there!!! On July 20, 2024 I went to eat with my family at Subway and had the worst experience due to the treatment of the 2 people who were in charge. I'm Latina, I live in Montreal and I'm learning French. Going to Quebec City was an experience that I appreciated to be able to practice my French. As soon as I tried to start talking to the man he noticed my accent and immediately his face changed, he looked uncomfortable and started making fun of the way I spoke with his partner. The way they both treated me was rude, the one who didn't listen to me or understand me was gloomy. I had to start raising my voice, almost shouting, to get him to listen and the mockery was obvious. I started talking to him in English and he told me he didn't understand my accent either. The man who was behind me in line, with his family, had to step in and say the exact same thing to him as I did and he was kind to the man. Finally they gave me a sandwich that I didn't ask for, they didn't add what I usually buy, because it's very common that I go to Subway, but this day- there I felt insulted, humiliated by my origin and I definitely would not return and I recommend that you do not return to this metro again. It's better for them to buy something else.
Atmosphere: 1
Food: 1
Service: 1
Jean-Francois LeBlanc
Recently came here for a visit. Great friendly service. Lots of options. Food was good portions, big and fresh. Perfectly located right in the old Quebec. Highly recommended.
Excellent Subway. Fast service, polite and smiling employees and the meals are quality. I had a Chicken Shawarma bowl and I enjoyed it.
Atmosphere: 5
Food: 5
Service: 5
William Matte
Bread was wet No wifi No cups to drink
Food: 1
Service: 1
Aniket Somani
Avoid going to this place at all costs! The service and staff is horrible and very rude. I had to take some food out and the bag they gave me tore while still inside the store. When I went and requested a new bag, the employee said “The new bag I give you is the same and that will also tear and refused to give me another bag.” The portions are small compared to other subways. I wanted them to put cheddar cheese on my sub but the employee was just putting mozzarella on all of my subs. Also they should have a sign on their main door saying “You cannot order unless you can speak French.” Worst subway experience in my life. I wish I could give 0 stars to this place. A 1 star review is too good for them.
Atmosphere: 1
Food: 1
Service: 1
Cam Lou
It was so long I had to wait 20 minutes to be served when there were only 4 people in front of me, extremely slow staff, go elsewhere
Nico
I haven't been to subway in a while and Victoria was patient enough to assist me with ordering. It might not sound like a big deal but is good recognize good service when you get it.
I ordered 2 footlongs online on the app for pickup at 12:30. I reached at 12:40 and the order was not ready. After waiting for 10mins, the girl told me they don’t have veggie patties anymore and she can’t make my order. I didn’t get a refund. There’s no way to contact subway. No contact number.
I want my refund please!!!!
I got food poisoning after eating at this Subway, move on!
Atmosphere: 1
Food: 1
Service: 1
One word: racist staff member. The girl in the Toronto Raptors T shirt to be exact. She kept on saying that they are out of things which they were serving others.
Atmosphere: 2
Food: 4
Service: 1
Polite customer service and delicious food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak & Cheese
The place is always very dirty,
the speed of service is average to slow, the quality of the ingredients is not that fresh.
Atmosphere: 1
Food: 3
Service: 2
The place is noisy.
The staff behave like a racist..
Staff who don't seem to know kindness, not a smile but sighs as if we're pissing them off! If you have time to go elsewhere, follow straight ahead. In addition, wifi is available indicated on the door outside, they do not want to give the code to customers. In short, disappointing despite the quality of the subways still present.
Atmosphere: 1
Food: 3
Service: 1
I was the victim of humiliation at the Quebec Metro. I do NOT recommend you go there!!! On July 20, 2024 I went to eat with my family at Subway and had the worst experience due to the treatment of the 2 people who were in charge. I'm Latina, I live in Montreal and I'm learning French. Going to Quebec City was an experience that I appreciated to be able to practice my French. As soon as I tried to start talking to the man he noticed my accent and immediately his face changed, he looked uncomfortable and started making fun of the way I spoke with his partner. The way they both treated me was rude, the one who didn't listen to me or understand me was gloomy. I had to start raising my voice, almost shouting, to get him to listen and the mockery was obvious. I started talking to him in English and he told me he didn't understand my accent either. The man who was behind me in line, with his family, had to step in and say the exact same thing to him as I did and he was kind to the man. Finally they gave me a sandwich that I didn't ask for, they didn't add what I usually buy, because it's very common that I go to Subway, but this day- there I felt insulted, humiliated by my origin and I definitely would not return and I recommend that you do not return to this metro again. It's better for them to buy something else.
Atmosphere: 1
Food: 1
Service: 1
Recently came here for a visit. Great friendly service. Lots of options. Food was good portions, big and fresh. Perfectly located right in the old Quebec. Highly recommended.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Excellent Subway. Fast service, polite and smiling employees and the meals are quality. I had a Chicken Shawarma bowl and I enjoyed it.
Atmosphere: 5
Food: 5
Service: 5
Bread was wet
No wifi
No cups to drink
Food: 1
Service: 1
Avoid going to this place at all costs! The service and staff is horrible and very rude. I had to take some food out and the bag they gave me tore while still inside the store. When I went and requested a new bag, the employee said “The new bag I give you is the same and that will also tear and refused to give me another bag.” The portions are small compared to other subways. I wanted them to put cheddar cheese on my sub but the employee was just putting mozzarella on all of my subs.
Also they should have a sign on their main door saying “You cannot order unless you can speak French.” Worst subway experience in my life. I wish I could give 0 stars to this place. A 1 star review is too good for them.
Atmosphere: 1
Food: 1
Service: 1
It was so long I had to wait 20 minutes to be served when there were only 4 people in front of me, extremely slow staff, go elsewhere
I haven't been to subway in a while and Victoria was patient enough to assist me with ordering. It might not sound like a big deal but is good recognize good service when you get it.
Atmosphere: 5
Food: 5
Service: 5
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