Good service, excellent poke bowl, unfortunately the Bubble Tea machine was still out of service.
Atmosphere: 5
Food: 4
Service: 5
Yvette Duval
Never again...that said, even if we answer to write to them, blabla....it is clear that on October 13, 2023, we ran out of lawyers....for a chain of sushi restaurants... .no one will bother me again...I'll go to banzai sushi...
Jérôme Duclos
We had our order prepared in advance and had to wait 30 minutes to get it and this is what the sushi looked like…. Sushi barely 1/4”… it was our first and last visit!
Sonia Dubois
Horrible, it's really a shame no soup service without liquid, no bubble tea even though paid for!!! You have to come back with the bill in how long to receive a bubble tea already paid for, the girl doesn't even want to reimburse me even though I paid for a drink that I didn't have!It’s really the work of Mr…..a shame I will never come back to pay so much and have such service!!! Unheard of even for Quebec
Atmosphere: 1
Food: 1
Service: 1
Sabrina Saucier
Une fois sur 4 les pokés sont bien faits. Les ingrédients sont souvent mal coupés, il manque des ingrédients ou la salade est vrm pas très belle. Chaque fois que je commande je me dis cette fois-ci c’est la bonne! Mais non…j’ai même déjà essayée d’autres succursales parce que je voulais être certaine que mon poké ne soit pas râté. Ça manque de constance.
Atmosphere: 1
Food: 2
Service: 2
lavoie janet
I made an order in the morning at 11am thinking that my Salmon and Tuna Pokes bowls and my sushi would be freshly made as well as our Popcorn shrimp starter, but everything was very cold and the Pokes had too many pieces of salmon and tuna big and it lacked flavor! I also waited at least 20 minutes when everything had to be ready but the young lady was chatting with a girl in the back, who was not an employee and I was not the only one waiting. As everything was cold as well as our Popcorn shrimp, we had to wait at least 45 minutes to start eating. Very disappointed because I thought I had a meal ready and in addition, I had invited someone! Sorry but that's disappointing. I'm used to ordering sushi and pokes and not everything is cold. I will no longer be ordering from Sushi Shop. I left a $5 tip and I regret it because I didn't get satisfaction! Waitress: Young woman alone, without experience in my opinion!
Atmosphere: 2
Food: 3
Service: 3
Mahé-Lee Gingras
Polite and smiling new employee. The problem is that she is new and left alone. More than an hour waiting for our order that she did not know how to do. Besides not making me and my friend the right bubble tea because she didn't know how to make them either. The ice machine was no longer working and there were missing ingredients in our sushi.
Atmosphere: 1
Food: 1
Service: 2
Amy
My dissatisfaction is not against the employee who was there but against the management. I waited at the disappointment of 1h15 for 12 sushi and a bubble tea. After ordering and paying, I waited 30 minutes only to find out that the ice cream machine was not working and subsequently had no tapioca bubbles. Then the employee told me that she didn't know how to make my bubble tea so we spent 5 minutes trying to find a bubble tea that she knew how to make. She remained nice throughout and it's really not her fault but I find it sad not to have received what I ordered as well as the waiting time.
Atmosphere: 1
Food: 1
Service: 1
Nariman Hojeij
(Translated by Google) Staff talking behind my back without embarrassment. Waited more than 2 hours for my order. Bubble tea machine does not work and refuses to reimburse us because she does not know how. It's unacceptable.(Original)Staff qui parle dans mon dos sans gêne . Attendu plus que 2h ma commande . Machine à bubble tea ne fonctionne pas et refuse de nous rembourser car elle ne sais pas comment . C'est innaceptable .
Drew MacGilleon
Order came incomplete, pieces were falling appart, all squished together in a box too smal for the contents.No wasabi paste, way too much ginger.... I do not recommend visiting this branch.
(Translated by Google) We ordered through UberEat. We got another guy's order. The SushiShop was unable to resolve the problem and compensate. Third time we have had problems with this restaurant.(Original)On a commander via UberEat. On a obtenu la commande d'un autre gars. Le SushiShop n'était pas capable de résoudre le problème et de dédommagé. Troisième fois qu'on a des problème avec ce restaurant.
France Bourassa
(Translated by Google) I'm changing my review and now putting a star. The sushi is delicious, but the service is terrible. You order in advance and go there in person: they get the order wrong. And you have to ask for soy sauce, chopsticks, wasabi and ginger. Seems to me that's the basis. You order with DoorDash: they make a mistake in the order. And when you call, they tell you to complain to DoorDash. HI! DoorDash doesn't make the sushi! They do their job: deliver. Before, this Sushi Shop was better. It was run by Arabs who were much more conscientious and professional. But there, the young girls who are there seem all mixed up. And unfortunately, even though the sushi is delicious, it looks awful, the promised ingredients are missing and it falls apart. I have given them a chance several times. It was the last. TO FLEE.(Original)Je change mon commentaire et mets maintenant une étoile. Les sushis sont délicieux, mais le service est horrible. Vous commandez à l'avance et y allez en personne : elles se trompent dans la commande. Et il faut demander sauce soya, baguettes, wasabi et gingembre. Me semble que c'est la base. Vous commandez avec DoorDash : elles se trompent dans la commande. Et quand vous téléphonez, elles vous disent de vous plaindre à DoorDash. ALLÔ! Ce n'est pas DoorDash qui font les sushis! Eux, ils font leur job : livrer. Avant, ce Sushi Shop était mieux. C'était géré par des Arabes qui étaient beaucoup plus consciencieux et professionnels. Mais là, les jeunes filles qui sont là ont l'air toutes mêlées. Et malheureusement, même si les sushis sont délicieux, leur apparence est horrible, les ingrédients promis sont manquants et ils se défont. Cela fait plusieurs fois que je leur laisse une chance. C'était la dernière. À FUIR.
Marie christine P
(Translated by Google) Everything was closed 15 minutes before the official closing time. I wanted a dish prepared in the fridge, so they reopened it to me.The waiter at the counter never looked at me the rest of the transaction, only named the price, put his stuff away while I paid. No thank you for the tip left (undeserved in this case ultimately) and no greetings on leaving, no look, no smile (and we were still 5 minutes before closing).Customer service 0I felt like an inconvenience when we were on service hours and he only had to charge me.(Original)Tout était fermé 15 minutes avant l'heure officielle de fermeture. Je souhaitais un plat préparé au réfrigérateur, donc on me l'a réouvert.Le serveur au comptoir ne m'a jamais regardé du reste de la transaction, à seulement nommé le prix, a rangé ses trucs pendant que payais. Aucun merci pour le pourboire laissé (non mérité dans ce cas ci finalement) et aucune salutations en sortant, aucun regard, aucun sourire (et on était encore 5 minutes avant la fermeture).Service client 0J'avais l'impression de déranger alors qu'on était sur les heures de service et qu'il n'avait qu'à me faire payer.
Atmosphere: 1
Food: 4
Service: 1
Karem Campbell
(Translated by Google) Online order was incomplete when picking up, the employees completed the order for us but the sushi was missing several ingredients, the terreaki balls were empty only breaded rice... A little disappointed(Original)Commande en ligne était incomplète lors du ramassage, les employés nous ont complété la commande mais les sushis manquaient plusieurs ingrédients, les boules terreaki était vide seulement du riz panné... Un peu déçu
d p
It's been 2x that I order with Uber eat and my order is not complete, always missing 1 kind of sushi and the big pot of spicy sauce. In addition in person the service is mediocre, I went there at 2 p.m. to order 8 kinds of sushi and I am told no sorry unless you want your order at 8 p.m. tonight I serve the Uber I have too many orders but you can order by Uber and you will have your order in the next hour ??…I have never seen a restaurant refused service 1 customer. A chance that are good
Good service, excellent poke bowl, unfortunately the Bubble Tea machine was still out of service.
Atmosphere: 5
Food: 4
Service: 5
Never again...that said, even if we answer to write to them, blabla....it is clear that on October 13, 2023, we ran out of lawyers....for a chain of sushi restaurants... .no one will bother me again...I'll go to banzai sushi...
We had our order prepared in advance and had to wait 30 minutes to get it and this is what the sushi looked like…. Sushi barely 1/4”… it was our first and last visit!
Horrible, it's really a shame no soup service without liquid, no bubble tea even though paid for!!! You have to come back with the bill in how long to receive a bubble tea already paid for, the girl doesn't even want to reimburse me even though I paid for a drink that I didn't have!It’s really the work of Mr…..a shame I will never come back to pay so much and have such service!!! Unheard of even for Quebec
Atmosphere: 1
Food: 1
Service: 1
Une fois sur 4 les pokés sont bien faits. Les ingrédients sont souvent mal coupés, il manque des ingrédients ou la salade est vrm pas très belle. Chaque fois que je commande je me dis cette fois-ci c’est la bonne! Mais non…j’ai même déjà essayée d’autres succursales parce que je voulais être certaine que mon poké ne soit pas râté. Ça manque de constance.
Atmosphere: 1
Food: 2
Service: 2
I made an order in the morning at 11am thinking that my Salmon and Tuna Pokes bowls and my sushi would be freshly made as well as our Popcorn shrimp starter, but everything was very cold and the Pokes had too many pieces of salmon and tuna big and it lacked flavor! I also waited at least 20 minutes when everything had to be ready but the young lady was chatting with a girl in the back, who was not an employee and I was not the only one waiting. As everything was cold as well as our Popcorn shrimp, we had to wait at least 45 minutes to start eating. Very disappointed because I thought I had a meal ready and in addition, I had invited someone! Sorry but that's disappointing. I'm used to ordering sushi and pokes and not everything is cold. I will no longer be ordering from Sushi Shop. I left a $5 tip and I regret it because I didn't get satisfaction! Waitress: Young woman alone, without experience in my opinion!
Atmosphere: 2
Food: 3
Service: 3
Polite and smiling new employee. The problem is that she is new and left alone. More than an hour waiting for our order that she did not know how to do. Besides not making me and my friend the right bubble tea because she didn't know how to make them either. The ice machine was no longer working and there were missing ingredients in our sushi.
Atmosphere: 1
Food: 1
Service: 2
My dissatisfaction is not against the employee who was there but against the management. I waited at the disappointment of 1h15 for 12 sushi and a bubble tea. After ordering and paying, I waited 30 minutes only to find out that the ice cream machine was not working and subsequently had no tapioca bubbles. Then the employee told me that she didn't know how to make my bubble tea so we spent 5 minutes trying to find a bubble tea that she knew how to make. She remained nice throughout and it's really not her fault but I find it sad not to have received what I ordered as well as the waiting time.
Atmosphere: 1
Food: 1
Service: 1
(Translated by Google) Staff talking behind my back without embarrassment. Waited more than 2 hours for my order. Bubble tea machine does not work and refuses to reimburse us because she does not know how. It's unacceptable.(Original)Staff qui parle dans mon dos sans gêne . Attendu plus que 2h ma commande . Machine à bubble tea ne fonctionne pas et refuse de nous rembourser car elle ne sais pas comment . C'est innaceptable .
Order came incomplete, pieces were falling appart, all squished together in a box too smal for the contents.No wasabi paste, way too much ginger.... I do not recommend visiting this branch.
Atmosphere: 2
Food: 1
Service: 2
Restaurantji Recommends
(Translated by Google) We ordered through UberEat. We got another guy's order. The SushiShop was unable to resolve the problem and compensate. Third time we have had problems with this restaurant.(Original)On a commander via UberEat. On a obtenu la commande d'un autre gars. Le SushiShop n'était pas capable de résoudre le problème et de dédommagé. Troisième fois qu'on a des problème avec ce restaurant.
(Translated by Google) I'm changing my review and now putting a star. The sushi is delicious, but the service is terrible. You order in advance and go there in person: they get the order wrong. And you have to ask for soy sauce, chopsticks, wasabi and ginger. Seems to me that's the basis. You order with DoorDash: they make a mistake in the order. And when you call, they tell you to complain to DoorDash. HI! DoorDash doesn't make the sushi! They do their job: deliver. Before, this Sushi Shop was better. It was run by Arabs who were much more conscientious and professional. But there, the young girls who are there seem all mixed up. And unfortunately, even though the sushi is delicious, it looks awful, the promised ingredients are missing and it falls apart. I have given them a chance several times. It was the last. TO FLEE.(Original)Je change mon commentaire et mets maintenant une étoile. Les sushis sont délicieux, mais le service est horrible. Vous commandez à l'avance et y allez en personne : elles se trompent dans la commande. Et il faut demander sauce soya, baguettes, wasabi et gingembre. Me semble que c'est la base. Vous commandez avec DoorDash : elles se trompent dans la commande. Et quand vous téléphonez, elles vous disent de vous plaindre à DoorDash. ALLÔ! Ce n'est pas DoorDash qui font les sushis! Eux, ils font leur job : livrer. Avant, ce Sushi Shop était mieux. C'était géré par des Arabes qui étaient beaucoup plus consciencieux et professionnels. Mais là, les jeunes filles qui sont là ont l'air toutes mêlées. Et malheureusement, même si les sushis sont délicieux, leur apparence est horrible, les ingrédients promis sont manquants et ils se défont. Cela fait plusieurs fois que je leur laisse une chance. C'était la dernière. À FUIR.
(Translated by Google) Everything was closed 15 minutes before the official closing time. I wanted a dish prepared in the fridge, so they reopened it to me.The waiter at the counter never looked at me the rest of the transaction, only named the price, put his stuff away while I paid. No thank you for the tip left (undeserved in this case ultimately) and no greetings on leaving, no look, no smile (and we were still 5 minutes before closing).Customer service 0I felt like an inconvenience when we were on service hours and he only had to charge me.(Original)Tout était fermé 15 minutes avant l'heure officielle de fermeture. Je souhaitais un plat préparé au réfrigérateur, donc on me l'a réouvert.Le serveur au comptoir ne m'a jamais regardé du reste de la transaction, à seulement nommé le prix, a rangé ses trucs pendant que payais. Aucun merci pour le pourboire laissé (non mérité dans ce cas ci finalement) et aucune salutations en sortant, aucun regard, aucun sourire (et on était encore 5 minutes avant la fermeture).Service client 0J'avais l'impression de déranger alors qu'on était sur les heures de service et qu'il n'avait qu'à me faire payer.
Atmosphere: 1
Food: 4
Service: 1
(Translated by Google) Online order was incomplete when picking up, the employees completed the order for us but the sushi was missing several ingredients, the terreaki balls were empty only breaded rice... A little disappointed(Original)Commande en ligne était incomplète lors du ramassage, les employés nous ont complété la commande mais les sushis manquaient plusieurs ingrédients, les boules terreaki était vide seulement du riz panné... Un peu déçu
It's been 2x that I order with Uber eat and my order is not complete, always missing 1 kind of sushi and the big pot of spicy sauce. In addition in person the service is mediocre, I went there at 2 p.m. to order 8 kinds of sushi and I am told no sorry unless you want your order at 8 p.m. tonight I serve the Uber I have too many orders but you can order by Uber and you will have your order in the next hour ??…I have never seen a restaurant refused service 1 customer. A chance that are good