When we arrived, the second employee was leaving with an hour and a half of waiting.
Only one employee to prepare the sushi and do the cash register.
I think a sushi shop that is this popular could afford more employees.
One person cannot do the work of 3.
I took some already prepared things from the fridge (too cold) and I'm going to finish my meal at McDonald's.
Atmosphere: 3
Food: 4
Service: 2
Gabriel Breton
There was a dog loose in the back of the store and it didn't bother the staff.
Atmosphere: 1
Food: 1
Service: 1
kapu Cyr
I placed an order and requested changes which were made. I did not feel any reluctance to my requests, on the contrary. Excellent customer service which has been lacking since ordering online. Thank you, great team today, well done!
Atmosphere: 5
Food: 5
Service: 5
Kayla Guenette
On Google it says that the restaurant closes at 9 p.m., the open sign was lit and the chairs were still lowered to eat in the restaurant. I arrive at 8 p.m. to be told that they are no longer taking orders, that it's over for the evening. Ordinary 10/10
Eimrik Drolet
Does not close at the indicated time and no longer takes orders from 30 minutes before the indicated time?!
Atmosphere: 1
Food: 4
Service: 1
Cynthia Dupuis
Je suis allé chercher un plateau de sushi préparé et, une fois arrivée chez moi, je constate qu'ils sont congelés ! Tellement que je sens la glace quand je croque dans le riz. J'appelle pour leur demander si c'est normal et on me répond : "Bah ouais. On n'a pas dû les sortir assez tôt..." Sérieusement !?! Pas jamais je vais aller là !!
Atmosphere: 1
Food: 1
Service: 1
Paulina Siller
The gentleman that served me and made my sushi was fantastic! He was super helpful even with my lack of French and his lack of English. He danced while making my sushi, you can tell he is happy at work. It was great service and delicious meal!
Atmosphere: 5
Food: 5
Service: 5
Paul Hamel
You know that putting pollock on a lobster pizza is considered food fraud and punishable by fines if I contact mapaq that's twice you've given me your pass as a restaurateur myself I find that
Atmosphere: 1
Food: 1
Service: 1
Jeffrey
2nd visit January 7 3:20 p.m. No hello when returning, the employees talk among themselves to say stupid things and "shut up", I seemed to disturb the cashier when I asked questions about the bubble tea, in short I left with my bubble tea without knowing exactly what's in it apart from the matcha that I chose and the dr tapioca bubbles, because it's obvious. They didn't bother to explain to me what was in it. They just made me pay and then she went on her cell for several minutes until the order was ready.
1st visit Coming at 6:20 p.m. to be told that they are no longer taking orders while they close at 8:00 p.m. Unacceptable. Sushi or not, I've never seen that in my life. Ordinary.
Atmosphere: 1
Food: 3
Service: 1
Jeffrey Fontaine Daigle
2nd visit January 7 3:20 p.m.No hello when coming in, the employees talk among themselves to say stupid things and "shut up", I seemed to disturb the cashier when I asked questions about the bubble tea, in short I left with my bubble tea without knowing exactly what's in it apart from the matcha that I chose and the dr tapioca bubbles, because it's obvious. They didn't bother to explain to me what was in it. They just made me pay and then she went on her cell for several minutes until the order was ready.1st visitComing at 6:20 p.m. to be told that they are no longer taking orders while they close at 8:00 p.m. Unacceptable. Sushi or not, I've never seen that in my life. Ordinary.
I called at 1 p.m. for an order at 7 p.m. I arrived at 7:15 p.m. and my order wasn't even ready!
Atmosphere: 1
Food: 1
Service: 1
Emrick bernard
The employees welcome us as if they were sick of their job. Arrives at 6:30 p.m. and no longer takes any orders on a Sunday evening from 6:45 p.m. when the restaurant closes at 8 p.m. The kitchen was muddy even though there were no customers.
Atmosphere: 1
Food: 3
Service: 1
Sophie Boilard
I thought the poke would go back to the way it was before, it was the best before the pandemic still very disappointed, just salad, order error so last time I go to sushi shop sorry you don't deserve to have a restaurant .
Atmosphere: 1
Food: 1
Service: 1
Ma Je
Commande pour emporter. Ce n'est pas la première fois que je vais à cette endroit et à toutes les fois je laisse une nouvelle chance mais sans succès. Sushis mal roulés, trop de riz, avocat trop mûrs, aucun goût sans saveur. Terminé!! 70$ au poubelle. C'est du gros n'importe quoi. Allez à Donnacona si vous passer par là, de beaucoup meilleur!
Atmosphere: 1
Food: 1
Service: 1
Josée Martineau
Sushi shop Val-Bélair is inconstant in the preparation of dishes, unfortunately. This time the rice in our PokeBowls was not crispy, and very cold. Maybe we placed our order too early, to predict the Friday rush hour. But usually there is no problem with that... Yet when well prepared it is excellent! 1 time out of 3 the perfect taste is gone. Disappointing. We will wait even longer before recommending.
We called to see if there was space to eat there.
When we arrived, the second employee was leaving with an hour and a half of waiting.
Only one employee to prepare the sushi and do the cash register.
I think a sushi shop that is this popular could afford more employees.
One person cannot do the work of 3.
I took some already prepared things from the fridge (too cold) and I'm going to finish my meal at McDonald's.
Atmosphere: 3
Food: 4
Service: 2
There was a dog loose in the back of the store and it didn't bother the staff.
Atmosphere: 1
Food: 1
Service: 1
I placed an order and requested changes which were made. I did not feel any reluctance to my requests, on the contrary. Excellent customer service which has been lacking since ordering online. Thank you, great team today, well done!
Atmosphere: 5
Food: 5
Service: 5
On Google it says that the restaurant closes at 9 p.m., the open sign was lit and the chairs were still lowered to eat in the restaurant. I arrive at 8 p.m. to be told that they are no longer taking orders, that it's over for the evening. Ordinary 10/10
Does not close at the indicated time and no longer takes orders from 30 minutes before the indicated time?!
Atmosphere: 1
Food: 4
Service: 1
Je suis allé chercher un plateau de sushi préparé et, une fois arrivée chez moi, je constate qu'ils sont congelés ! Tellement que je sens la glace quand je croque dans le riz. J'appelle pour leur demander si c'est normal et on me répond : "Bah ouais. On n'a pas dû les sortir assez tôt..." Sérieusement !?! Pas jamais je vais aller là !!
Atmosphere: 1
Food: 1
Service: 1
The gentleman that served me and made my sushi was fantastic! He was super helpful even with my lack of French and his lack of English. He danced while making my sushi, you can tell he is happy at work. It was great service and delicious meal!
Atmosphere: 5
Food: 5
Service: 5
You know that putting pollock on a lobster pizza is considered food fraud and punishable by fines if I contact mapaq that's twice you've given me your pass as a restaurateur myself I find that
Atmosphere: 1
Food: 1
Service: 1
2nd visit January 7 3:20 p.m.
No hello when returning, the employees talk among themselves to say stupid things and "shut up", I seemed to disturb the cashier when I asked questions about the bubble tea, in short I left with my bubble tea without knowing exactly what's in it apart from the matcha that I chose and the dr tapioca bubbles, because it's obvious. They didn't bother to explain to me what was in it. They just made me pay and then she went on her cell for several minutes until the order was ready.
1st visit
Coming at 6:20 p.m. to be told that they are no longer taking orders while they close at 8:00 p.m. Unacceptable. Sushi or not, I've never seen that in my life. Ordinary.
Atmosphere: 1
Food: 3
Service: 1
2nd visit January 7 3:20 p.m.No hello when coming in, the employees talk among themselves to say stupid things and "shut up", I seemed to disturb the cashier when I asked questions about the bubble tea, in short I left with my bubble tea without knowing exactly what's in it apart from the matcha that I chose and the dr tapioca bubbles, because it's obvious. They didn't bother to explain to me what was in it. They just made me pay and then she went on her cell for several minutes until the order was ready.1st visitComing at 6:20 p.m. to be told that they are no longer taking orders while they close at 8:00 p.m. Unacceptable. Sushi or not, I've never seen that in my life. Ordinary.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
I called at 1 p.m. for an order at 7 p.m. I arrived at 7:15 p.m. and my order wasn't even ready!
Atmosphere: 1
Food: 1
Service: 1
The employees welcome us as if they were sick of their job. Arrives at 6:30 p.m. and no longer takes any orders on a Sunday evening from 6:45 p.m. when the restaurant closes at 8 p.m. The kitchen was muddy even though there were no customers.
Atmosphere: 1
Food: 3
Service: 1
I thought the poke would go back to the way it was before, it was the best before the pandemic still very disappointed, just salad, order error so last time I go to sushi shop sorry you don't deserve to have a restaurant .
Atmosphere: 1
Food: 1
Service: 1
Commande pour emporter. Ce n'est pas la première fois que je vais à cette endroit et à toutes les fois je laisse une nouvelle chance mais sans succès. Sushis mal roulés, trop de riz, avocat trop mûrs, aucun goût sans saveur. Terminé!! 70$ au poubelle. C'est du gros n'importe quoi. Allez à Donnacona si vous passer par là, de beaucoup meilleur!
Atmosphere: 1
Food: 1
Service: 1
Sushi shop Val-Bélair is inconstant in the preparation of dishes, unfortunately. This time the rice in our PokeBowls was not crispy, and very cold. Maybe we placed our order too early, to predict the Friday rush hour. But usually there is no problem with that... Yet when well prepared it is excellent! 1 time out of 3 the perfect taste is gone. Disappointing. We will wait even longer before recommending.
Food: 3
Service: 3
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