Jason great service super nice wow! Rare to see a guy so good at his job and to have such good customer service! Super nice wow!
Atmosphere: 5
Food: 5
Service: 5
Richard Barrette
Good price
Atmosphere: 2
Food: 2
Service: 5
salma trabelsi
Great, great team, the service is perfect and the atmosphere is welcoming
Atmosphere: 5
Food: 5
Service: 5
Nathalie conseillère Indépendante Scentsy
Perfect service young woman with glasses very friendly and courteous thank you
Atmosphere: 5
Food: 5
Service: 5
BEN HAFSIA Mohamed Khaled
I would like to express my great disappointment following an unpleasant experience that I experienced today, December 6, 2024, around 7:15 a.m., in your establishment. It all started when I placed an order including a Tim Matin with butter and a coffee. The young, dark-colored man at the checkout, who has an accent that's difficult to understand, didn't quite understand my request to add butter to my sandwich. Afterwards, when the young blonde woman with glasses started to prepare my sandwich, I was shocked to find that she wasn't looking at what she was doing. She was simultaneously preparing another sandwich, and as she leaned over, her sweater directly touched the cheese and egg on my sandwich. If necessary, you can check the cameras to confirm my words. Despite this, I did not react at the time and waited for her to finish the preparation. Once the sandwich was ready, I asked for butter to be added, but she told me it wasn't listed on the order. It was then that the young man claimed that I had asked for butter to be added after paying, which is false. This misunderstanding is clearly linked to communication problems on his part, which I have already noticed during previous visits. Then when I insisted on butter, things got out of hand. Not only did the young man not apologize or show a polite smile, but the young woman also raised her voice and yelled at me, saying aggressively, “It’s okay, it’s over.” » This behavior embarrassed me greatly, especially because of the looks from other customers, who seemed to judge me as if I was at fault. Yet all I asked for was a simple addition of butter. As a loyal customer of this Tim Hortons for 5 years, where I come every day for my coffee and my meal, I am deeply disappointed by this experience. I hope that measures will be taken to train your employees in better communication and a respectful welcome towards customers.
Service: 1
Martin Avramchuk
Fast service, location not very clean but acceptable, careless staff, do not have certain items on the menu because of the owner… disappointing
Atmosphere: 2
Food: 3
Service: 2
Lizfany Jarava
Very pleasant and excellent service
Parking: Approximately 20 places and more
Kid-friendliness: Chairs suitable for children
Wheelchair accessibility: Easy and accessible
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Biscuit Sourire
Albert Forget
Always fast and courteous service.
Atmosphere: 5
Food: 5
Service: 5
crispin Demfack
Great restaurant to go to dinner with friends and the servers are really very nice and welcoming
Dietary restrictions: You have the choice on your menu and the way you want it so everyone is served the way they want it
Parking: Fairly easy parking
Kid-friendliness: Yes very practical for children
Wheelchair accessibility: Accessible to all and without problem
Atmosphere: 5
Food: 5
Service: 5
Billy M. Simard
The Saturday employees are exceptional! I will come back ?
C est que je vais la plus part aux sevice aux volent et ccest des émigrantscet avant tout je veux vous dire que je necsuis pas raciste mais ont n'es à Québec et aux service à l auto bin ils ou elles ne comprennes pas le fracais, souvent je né pas ma commende exsact ,je suis en colère,ne les metter pas aux service aux volant mais ils en a qui nous souris et d autres non .
Atmosphere: 3
Food: 3
Service: 2
Maxime Blais
Fast and courteous service!
Atmosphere: 5
Food: 5
Service: 5
Dany Simard
Unfortunately, apart from Sophie, the worst looking stupid employees we could find. Even the owner should have some coffee. The prices are increasing almost every month, it's ridiculous. These people are so jaded and unpleasant. Probably the worst in Quebec.
Atmosphere: 1
Food: 2
Service: 1
Yvon Déry
Great customer service and remarkable courtesy!
Atmosphere: 4
Food: 4
Service: 5
Antoine St-Onge
They sold me hockey cards from 2021 to 2024 with a 30% discount. 10% discount per year.
Luckily I got Crosby in one of my 6 packs bought that day.
Vegetarian options: I only come for the hockey cards.
Jason great service super nice wow! Rare to see a guy so good at his job and to have such good customer service! Super nice wow!
Atmosphere: 5
Food: 5
Service: 5
Good price
Atmosphere: 2
Food: 2
Service: 5
Great, great team, the service is perfect and the atmosphere is welcoming
Atmosphere: 5
Food: 5
Service: 5
Perfect service young woman with glasses very friendly and courteous thank you
Atmosphere: 5
Food: 5
Service: 5
I would like to express my great disappointment following an unpleasant experience that I experienced today, December 6, 2024, around 7:15 a.m., in your establishment.
It all started when I placed an order including a Tim Matin with butter and a coffee. The young, dark-colored man at the checkout, who has an accent that's difficult to understand, didn't quite understand my request to add butter to my sandwich. Afterwards, when the young blonde woman with glasses started to prepare my sandwich, I was shocked to find that she wasn't looking at what she was doing. She was simultaneously preparing another sandwich, and as she leaned over, her sweater directly touched the cheese and egg on my sandwich.
If necessary, you can check the cameras to confirm my words. Despite this, I did not react at the time and waited for her to finish the preparation. Once the sandwich was ready, I asked for butter to be added, but she told me it wasn't listed on the order. It was then that the young man claimed that I had asked for butter to be added after paying, which is false. This misunderstanding is clearly linked to communication problems on his part, which I have already noticed during previous visits.
Then when I insisted on butter, things got out of hand. Not only did the young man not apologize or show a polite smile, but the young woman also raised her voice and yelled at me, saying aggressively, “It’s okay, it’s over.” »
This behavior embarrassed me greatly, especially because of the looks from other customers, who seemed to judge me as if I was at fault. Yet all I asked for was a simple addition of butter.
As a loyal customer of this Tim Hortons for 5 years, where I come every day for my coffee and my meal, I am deeply disappointed by this experience. I hope that measures will be taken to train your employees in better communication and a respectful welcome towards customers.
Service: 1
Fast service, location not very clean but acceptable, careless staff, do not have certain items on the menu because of the owner… disappointing
Atmosphere: 2
Food: 3
Service: 2
Very pleasant and excellent service
Parking: Approximately 20 places and more
Kid-friendliness: Chairs suitable for children
Wheelchair accessibility: Easy and accessible
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Biscuit Sourire
Always fast and courteous service.
Atmosphere: 5
Food: 5
Service: 5
Great restaurant to go to dinner with friends and the servers are really very nice and welcoming
Dietary restrictions: You have the choice on your menu and the way you want it so everyone is served the way they want it
Parking: Fairly easy parking
Kid-friendliness: Yes very practical for children
Wheelchair accessibility: Accessible to all and without problem
Atmosphere: 5
Food: 5
Service: 5
The Saturday employees are exceptional! I will come back ?
Food: 5
Service: 5
Restaurantji Recommends
C est que je vais la plus part aux sevice aux volent et ccest des émigrantscet avant tout je veux vous dire que je necsuis pas raciste mais ont n'es à Québec et aux service à l auto bin ils ou elles ne comprennes pas le fracais, souvent je né pas ma commende exsact ,je suis en colère,ne les metter pas aux service aux volant mais ils en a qui nous souris et d autres non .
Atmosphere: 3
Food: 3
Service: 2
Fast and courteous service!
Atmosphere: 5
Food: 5
Service: 5
Unfortunately, apart from Sophie, the worst looking stupid employees we could find. Even the owner should have some coffee. The prices are increasing almost every month, it's ridiculous. These people are so jaded and unpleasant. Probably the worst in Quebec.
Atmosphere: 1
Food: 2
Service: 1
Great customer service and remarkable courtesy!
Atmosphere: 4
Food: 4
Service: 5
They sold me hockey cards from 2021 to 2024 with a 30% discount. 10% discount per year.
Luckily I got Crosby in one of my 6 packs bought that day.
Vegetarian options: I only come for the hockey cards.
Atmosphere: 5
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