I wanted to order a tim à la 12 and muffins for my colleagues. The cashier let me know that it was best to call ahead to order a tim a la 12 in the morning. Her tone was cold, but it was understandable, because it was morning and she seemed overwhelmed .
She shouts my order and her colleague in the back tells her, that I will go after the others and to place the orders of the people in line first....
I felt that my order was large, so I left without ordering. Very disappointed with the service, or rather that they refused to serve me.
Atmosphere: 1
Food: 4
Service: 1
Frederic Thibodeau
Excruciatingly slow drive-thru service
Atmosphere: 1
Food: 2
Service: 1
Cathy H
Very poor quality of pizzas
Atmosphere: 3
Food: 1
Service: 2
Jean leblanc
Fast breakfasts
Atmosphere: 5
Food: 5
Service: 5
Nathalie P
We visited this location 3 times in a 2 week period. All three times, the service was lackluster, and something in our order was incorrect. 2 out of 3 times, we ordered in-person, and the last time was drive thru.
The staff were all seemingly annoyed with me and my dad. I am fully bilingual, he is not at all, speaks only English. It was a weird vibe when I went in with my dad who did his best to order en francais, and it was not all in our minds. It was too bad that the young staff put forth the kind of unfriendly vibes that they did instead of putting customer service and kindness to the front of our interactions. It is worth mentioning that there were ample staff members working and not unusually busy.
The restaurant area was not very tidy or well-stocked. When I asked about getting 2 bags of ground coffee, no one seemed to have any idea what I was asking about, and just pointed me in the general directly of the empty shelves (bags of ground coffee MIA). I ended up buying 2 bags of beans instead.
Atmosphere gets 3 stars thanks to the very friendly patrons who both tried to assist my dad with his order, and who smiled, wished up a great day and held the door for my dad. We appreciated this.
Bathroom was not clean.
Our orders, in no particular order, over the 2 weeks were sandwiches, toasted bagel w/cream cheese, a few donuts and of course, Timmy's coffee. Our sandwich was not made as requested by me, in French. The bagel did not have cream cheese when ordered by dad, and had butter only but we were charged for cheese. The donuts were good/those orders were correct.
The coffees were the wrong size, and had the wrong add-ins (all were double-double instead of one black). These many errors, the crappy attitude just leaves a bad taste and feeling in one's mind about this location.
Parking is on-site/private and wheelchair accessibility is good.
I'd go out of my way to go to a different location (which we did for the rest of this visit to la belle province, and our subsequent one months later).
Atmosphere: 3
Food: 3
Service: 1
_.xxrosaxx._
forget the dips and tell us that we can't pay for them but in reality yes, not the right recipe, big nonsense
Atmosphere: 1
Food: 1
Service: 1
Bro Bro
Esti of complicated spa cellar band do not put tomato in my
Atmosphere: 1
Food: 1
Service: 1
Gmail Jean
Uproar, shouts and laughter in the kitchen. 9 employees behind the counter and we wait at the cash register to be served... Where are the bosses in there?
Strange, I arrive with an invoice and the code to speakatim in order to have the discount on a French vanilla but no one seems to know -- 367 Montee Industrielle-Et-Commerciale They look at me as if I tried to defraud!! !!!!!!!!! They give me the bill without saying anything???????
Atmosphere: 1
Service: 3
Frederic Proulx
Bonjour aviser vos employés de faire bouillir l’eau pour vos thé car je demande de me le refaire et votre employer me dit qu’il peut pas faire mieux merci
Abygaelle Simard
Always errors, lack of food. Not able to redo my wrap correctly. Does not meet customer's specialized demand.Impossible to go inside to ask to correct our order because only the drive-thru is open. Waiting more than 10 minutes in the strong wind and cold at the drive-thru window to find that they did not redo the order, but just put the missing potato in the worker's morning wrap, and therefore did not put it back in the heat cold wrap. One of the wraps containing only half an egg and the almond milk hot chocolate without almond milk… what a disappointment, we will make a detour for another Tim Horton next time.
I wanted to order a tim à la 12 and muffins for my colleagues. The cashier let me know that it was best to call ahead to order a tim a la 12 in the morning. Her tone was cold, but it was understandable, because it was morning and she seemed overwhelmed .
She shouts my order and her colleague in the back tells her, that I will go after the others and to place the orders of the people in line first....
I felt that my order was large, so I left without ordering. Very disappointed with the service, or rather that they refused to serve me.
Atmosphere: 1
Food: 4
Service: 1
Excruciatingly slow drive-thru service
Atmosphere: 1
Food: 2
Service: 1
Very poor quality of pizzas
Atmosphere: 3
Food: 1
Service: 2
Fast breakfasts
Atmosphere: 5
Food: 5
Service: 5
We visited this location 3 times in a 2 week period. All three times, the service was lackluster, and something in our order was incorrect. 2 out of 3 times, we ordered in-person, and the last time was drive thru.
The staff were all seemingly annoyed with me and my dad. I am fully bilingual, he is not at all, speaks only English. It was a weird vibe when I went in with my dad who did his best to order en francais, and it was not all in our minds. It was too bad that the young staff put forth the kind of unfriendly vibes that they did instead of putting customer service and kindness to the front of our interactions. It is worth mentioning that there were ample staff members working and not unusually busy.
The restaurant area was not very tidy or well-stocked. When I asked about getting 2 bags of ground coffee, no one seemed to have any idea what I was asking about, and just pointed me in the general directly of the empty shelves (bags of ground coffee MIA). I ended up buying 2 bags of beans instead.
Atmosphere gets 3 stars thanks to the very friendly patrons who both tried to assist my dad with his order, and who smiled, wished up a great day and held the door for my dad. We appreciated this.
Bathroom was not clean.
Our orders, in no particular order, over the 2 weeks were sandwiches, toasted bagel w/cream cheese, a few donuts and of course, Timmy's coffee. Our sandwich was not made as requested by me, in French. The bagel did not have cream cheese when ordered by dad, and had butter only but we were charged for cheese. The donuts were good/those orders were correct.
The coffees were the wrong size, and had the wrong add-ins (all were double-double instead of one black). These many errors, the crappy attitude just leaves a bad taste and feeling in one's mind about this location.
Parking is on-site/private and wheelchair accessibility is good.
I'd go out of my way to go to a different location (which we did for the rest of this visit to la belle province, and our subsequent one months later).
Atmosphere: 3
Food: 3
Service: 1
forget the dips and tell us that we can't pay for them but in reality yes, not the right recipe, big nonsense
Atmosphere: 1
Food: 1
Service: 1
Esti of complicated spa cellar band do not put tomato in my
Atmosphere: 1
Food: 1
Service: 1
Uproar, shouts and laughter in the kitchen. 9 employees behind the counter and we wait at the cash register to be served... Where are the bosses in there?
Atmosphere: 1
Food: 2
Service: 1
What more can I say than Wow?
Atmosphere: 5
Food: 5
Service: 5
Close renovation
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Closes very early around 3 p.m.
Atmosphere: 3
Food: 4
Service: 2
Very good
Atmosphere: 5
Food: 5
Service: 5
Strange, I arrive with an invoice and the code to speakatim in order to have the discount on a French vanilla but no one seems to know -- 367 Montee Industrielle-Et-Commerciale They look at me as if I tried to defraud!! !!!!!!!!! They give me the bill without saying anything???????
Atmosphere: 1
Service: 3
Bonjour aviser vos employés de faire bouillir l’eau pour vos thé car je demande de me le refaire et votre employer me dit qu’il peut pas faire mieux merci
Always errors, lack of food. Not able to redo my wrap correctly. Does not meet customer's specialized demand.Impossible to go inside to ask to correct our order because only the drive-thru is open. Waiting more than 10 minutes in the strong wind and cold at the drive-thru window to find that they did not redo the order, but just put the missing potato in the worker's morning wrap, and therefore did not put it back in the heat cold wrap. One of the wraps containing only half an egg and the almond milk hot chocolate without almond milk… what a disappointment, we will make a detour for another Tim Horton next time.
Loading...