I sent my kids to get a very big order for Mother’s Day . We took the time to order 5 hours in advance so they would have time to prepare it . It was That was perfect so was the food . The service .. now that’s another story .. the girl at the drive through window obviously hated her job , no hellos nothing was super mean to my daughter , even closing the window in her face .was talking with an attitude . I called asking to speak to the manager , I highly doubt he cared about the poor service of his employee showing no interest , careless on getting info on taking any further information . I do feel bad for the Benny family , I’m sure it’s not the image they worked hard for .
Rebecca Gilhespy
Every time we order, additions are ignored, substitutions are not made and items are missing. Out of 4 meals tonight I ordered 3 to have poutine instead of fries (costs extra $$) and not one of our meals had poutine. I substituted my bread (I’m gf) for a sauce. Guess what no extra sauce and a bread sitting on top of all my food. Kid wanted honey - no honey sauce included… just terrible and what did come wasn’t even very nice. So disappointed
Marck Abi Rached
Iit s been 4 years i haven t been to Benny's. Club sand less an average. Poutine sauce was cold ..Room temperature even the cheese didn t melt. Chicken wings over fried, and the fries Also cold. The young cashier was nice.
Jean-Pierre Renaud
best service i have received from any of their restaurants and I've been there quite a few times
Yannic Goyette
Nothing impressive and zero professional an item was missing in my order I called and was told you wanted a credit I never order from this place so I told them no and he told me no problem we will send it to you we will take it my address and my number I called to finish the restaurant and close nothing was sent to me quite ordinary as a service don't worry you will have the note that comes with you don't know the customers it has a good reputation it It was a young man who answered the phone for me, a very ordinary service.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Poutine Poutine
Chris Harris
Unreal….?online order….half of the order did not arrive…employee told me, “oh well”…when I was not satisfied with his answer he told me ,”im talking, listen to me” Pathetic…order St-Hubert instead!
Food: 4
Service: 1
Olivier Racine
This evening, I ordered Benny&Co chicken to avoid cooking after a big shift, worst idea of my life, I should have cooked pasta. Everything except benny, the chicken was undercooked, I've had stomach aches since dinner and I absolutely destroyed the toilet, the toilet didn't flush anymore and the smell is awful
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cuisse de Poulet Plat
champ10n
I ate at Benny's Friday night and when I got home I burst my toilet I don't understand why the chicken was pink but I guess that's Benny's way
Meal taken on August 31 around 1:00 p.m. Wow! The waitress should clone herself because I have rarely seen service with such politeness and know-how. An educated and organized waitress VERY RARE these days. Table service is REALLY pitiful in many places, even in supposedly high-standard restaurants. As far as I am concerned, my meal was very good and for the price paid the portion was more than sufficient.
Atmosphere: 5
Food: 5
Service: 5
Lucie Malo
Me and my partner bought a duo paying to get: chicken, fries, coleslaw, sauce. The person asks us if we will have the coleslaw (?).. we pay for a complete meal. It seems that it is to avoid waste if we have not eaten it (?).. We have been since the restaurant opened and we noticed that the portion of fries has been reduced. The waitress made us feel welcome.
Atmosphere: 4
Food: 5
Service: 4
Steph
Self order....large poutine with crispy chicken, the price $30 uh did it include the tip in the order??? I compared it with La Belle Province, $14 poutine with chicken. Probably the last time I go there!
Stamatia Kastanas
Absolutely awful experience. I will never step foot in this place again. Even after sending a complaint to the email address provided, no response. What a joke of a company.
I sent my kids to get a very big order for Mother’s Day . We took the time to order 5 hours in advance so they would have time to prepare it . It was That was perfect so was the food . The service .. now that’s another story .. the girl at the drive through window obviously hated her job , no hellos nothing was super mean to my daughter , even closing the window in her face .was talking with an attitude . I called asking to speak to the manager , I highly doubt he cared about the poor service of his employee showing no interest , careless on getting info on taking any further information . I do feel bad for the Benny family , I’m sure it’s not the image they worked hard for .
Every time we order, additions are ignored, substitutions are not made and items are missing. Out of 4 meals tonight I ordered 3 to have poutine instead of fries (costs extra $$) and not one of our meals had poutine. I substituted my bread (I’m gf) for a sauce. Guess what no extra sauce and a bread sitting on top of all my food. Kid wanted honey - no honey sauce included… just terrible and what did come wasn’t even very nice. So disappointed
Iit s been 4 years i haven t been to Benny's.
Club sand less an average.
Poutine sauce was cold ..Room temperature even the cheese didn t melt.
Chicken wings over fried, and the fries Also cold.
The young cashier was nice.
best service i have received from any of their restaurants and I've been there quite a few times
Nothing impressive and zero professional an item was missing in my order I called and was told you wanted a credit I never order from this place so I told them no and he told me no problem we will send it to you we will take it my address and my number I called to finish the restaurant and close nothing was sent to me quite ordinary as a service don't worry you will have the note that comes with you don't know the customers it has a good reputation it It was a young man who answered the phone for me, a very ordinary service.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Poutine Poutine
Unreal….?online order….half of the order did not arrive…employee told me, “oh well”…when I was not satisfied with his answer he told me ,”im talking, listen to me” Pathetic…order St-Hubert instead!
Food: 4
Service: 1
This evening, I ordered Benny&Co chicken to avoid cooking after a big shift, worst idea of my life, I should have cooked pasta. Everything except benny, the chicken was undercooked, I've had stomach aches since dinner and I absolutely destroyed the toilet, the toilet didn't flush anymore and the smell is awful
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cuisse de Poulet Plat
I ate at Benny's Friday night and when I got home I burst my toilet I don't understand why the chicken was pink but I guess that's Benny's way
Atmosphere: 1
Food: 1
Service: 1
Good service.. super nice and clean
Atmosphere: 5
Food: 5
Service: 5
They messed up my order
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Meal taken on August 31 around 1:00 p.m. Wow! The waitress should clone herself because I have rarely seen service with such politeness and know-how. An educated and organized waitress VERY RARE these days.
Table service is REALLY pitiful in many places, even in supposedly high-standard restaurants.
As far as I am concerned, my meal was very good and for the price paid the portion was more than sufficient.
Atmosphere: 5
Food: 5
Service: 5
Me and my partner bought a duo paying to get: chicken, fries, coleslaw, sauce. The person asks us if we will have the coleslaw (?).. we pay for a complete meal. It seems that it is to avoid waste if we have not eaten it (?)..
We have been since the restaurant opened and we noticed that the portion of fries has been reduced. The waitress made us feel welcome.
Atmosphere: 4
Food: 5
Service: 4
Self order....large poutine with crispy chicken, the price $30 uh did it include the tip in the order??? I compared it with La Belle Province, $14 poutine with chicken. Probably the last time I go there!
Absolutely awful experience. I will never step foot in this place again.
Even after sending a complaint to the email address provided, no response. What a joke of a company.
Atmosphere: 1
Food: 1
Service: 1
Always hot always fresh always good
Atmosphere: 5
Food: 5
Service: 5
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