Les Délices Lafrenaie Rosemère

Been going to this place for years. Have always been satisfied with the food and service. Especially when meeting the owners. But last 3-4 times, have noticed a difference in the service. Lots of attitude, feel like you are disturbing them. You aak them a question, they seem annoyed. I thought maybe this was an anomaly, but will not return if this situation is not addressed by the manager.

Atmosphere: 1

Food: 4

Service: 1

Very nice service, the cake was amazing and delicious, i heigh recommend

Atmosphere: 5

Food: 5

Service: 5

Hands down my favourite place to buy cakes. We've made at least 3 custom cakes with them and they have all been incredibly gorgeous. Service is second to none. Definitely recommend lafrenaie to anyone wanting a amazing tasting cake!

Atmosphere: 5

Food: 5

Service: 5

Happy Carrot Cake! Not too sweet. Delicious.

Never disappointed ?. Ordered cakes couple of times and always fresh and good. Got cannolis today for a birthday party and everone loved it and kept asking where i got them from.

Food: 5

Service: 5

Tomato pizza was fairly priced and good although would have preferred a little bit of the classic slight blackening of the crust (if you know, you know), and a less dense dough (à la St. Leonard/RDP tomato pizza). In-house mild Italian sausages were good though on the pricey side (almost $15 for 4). Tiramisu was fair and reasonably priced.
The staff isn’t particularly welcoming (with the exception of one pleasant and chatty lady). Whilst I don’t expect to make friends when going to shops, a greeting, smile, and thank you goes a long way.

Atmosphere: 2

Food: 4

Service: 4

I called to ask if I can reserve cake on a Saturday for Sunday. The woman on the other line gave me so much attitude for simply asking and offered no solution whatsoever. She stated that they don’t do cake reservations on weekends, and that’s fine. But why the attitude? Learn to speak to clients.

Atmosphere: 1

Food: 1

Service: 1

Nice bakery, tried the lemon bread, it's delicious ! However it's a bit small compared to the one in Brossard and you have to come early if you want to get viennoiseries!

Atmosphere: 5

Food: 4

Service: 5

I loved it. Everything is good

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pizza À la Pâte de Tomate Dégueulasse

Great place for a good cake or pastries

Atmosphere: 3

Food: 3

Service: 3

Ordered my wedding cake from them and it turned out incredible. Exactly what we wanted an offset white vintage heart shaped cake. The icing job was incredible and the cake was delicious. We also ordered red velvet cupcakes and all our guests were raving about them. Couldn’t recommend them more highly!!

Atmosphere: 5

Food: 5

Service: 5

Very disappointing service!! I ordered 2 days ahead a chocolate strawberry shortcake for my daughter's birthday..I was told it was fine and pick-up was in Rosemère. I get a call on my pickup date and was told that delivery was not made from St. Leonard. Ok..no problem, my son lives nearby..he'll pick it up.. that's when they told me it was never done . Was very upset .not acceptable service..

Atmosphere: 3

Food: 4

Service: 2

I just got into the store，the clerk, who had been smiling and chatting, immediately looked unhappy. I wanted to buy a birthday cake, and I asked about it, but she was perfunctory. Finally, I bought it, only a box, I asked her if she had a bag, she coldly said no.

Atmosphere: 2

Food: 4

Service: 1

Puts you in hold when they answer, then hang up. Asking questions about cakes, employee doesn't seem interested, wants to hang up.
Poor service.

Service: 1

Feeling a little disappointed by your customer service. I came in for some advice for a specialty cake and felt like I was disturbing them, they did not give me any advice or try and communicate what exactly suited my need and budget.

Service: 2