Third time in a week they completly mess up my oorder.I Paid (an already increased price) and can't get what I ordered time and time again. Employees have no respect and most locations (same owner) are filthy with employees not in uniform and some times even sandals...) how far this chain has fallen. WHAT A JOKE. I will make my coffee at home now thanks. Lost a customer for good.
kismo power
At 8:20 a.m. he closes the cash register and door to not serve serious customers service to be reviewed employ to train correctly
Atmosphere: 1
Food: 1
Service: 1
Samuel Gaudreault (SKullBionic)
Slowest drive-thru I've seen for a Timhorton. It's not normal that it takes 30 minutes to pass 5 cars. It’s a long time every time I go. I don't even dare go have a coffee before going to work because I'm sure I'll be late. You can remove the fast in fast food
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Muffins
JACQUES VACHON
It's very messy
Atmosphere: 2
Food: 1
Service: 1
Lorraine Melanson
Horrible customer service, even though I spoke French when ordering in person at the counter, they still got my order wrong. Young man in training at the counter got no support from his coworker standing right beside him and watching him struggle to enter our order on his screen. When I told them the order was wrong, they just shrugged and said they couldn’t do anything about it. We won’t be coming here again. Save yourself some aggrevation and go eat somewhere else.
Atmosphere: 1
Food: 2
Service: 1
Antonin Bilodeau
35 minute wait at the drive-thru
Sam Sabourin
The Ton Horton in Rouyn have difficulty recruiting this good element, they are not hanging around as they should. Not enough qualified employees, lots of mistakes. Use beast often.
Atmosphere: 3
Food: 3
Service: 3
francois michaud
Ugh...lost feathers
Atmosphere: 3
Food: 3
Service: 2
Marc Philippon
There is often a language barrier at the drive-thru
We must imitate French from France to be understood
Worst Tim Horton's I've ever been to. I ask for a Buffalo bowl and get a wrap. There was no one there and it took a very long time to order. The course is terrible
Atmosphere: 1
Food: 1
Service: 1
Eric Tousignant
There is always a big shortage... in 7 visits on 5 occasions I left without my order.. THERE IS A LACK OF POTATOES. Unnecessary travel in the morning between 8:30 a.m. and 9:30 a.m. there is always a shortage of potatoes
Food: 3
Service: 2
lynn Boudreault
The worst experience of my entire life 30 minutes to have coffee and 2 lunches they ran out of sauce and a bunch of other things they lack a supervisor who knows how to manage a tim horton
Atmosphere: 1
Food: 1
Martin Gravel
One of the worst services I've seen in a Tim Horton's You should close instead of wasting the customer's time Don't go there on the weekend
Atmosphere: 2
Food: 2
Service: 1
Diane Daoust
Self-ordering... quick and the waiter took the time to explain how the point card works
Third time in a week they completly mess up my oorder.I Paid (an already increased price) and can't get what I ordered time and time again. Employees have no respect and most locations (same owner) are filthy with employees not in uniform and some times even sandals...) how far this chain has fallen. WHAT A JOKE. I will make my coffee at home now thanks. Lost a customer for good.
At 8:20 a.m. he closes the cash register and door to not serve serious customers service to be reviewed employ to train correctly
Atmosphere: 1
Food: 1
Service: 1
Slowest drive-thru I've seen for a Timhorton. It's not normal that it takes 30 minutes to pass 5 cars. It’s a long time every time I go. I don't even dare go have a coffee before going to work because I'm sure I'll be late. You can remove the fast in fast food
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Muffins
It's very messy
Atmosphere: 2
Food: 1
Service: 1
Horrible customer service, even though I spoke French when ordering in person at the counter, they still got my order wrong. Young man in training at the counter got no support from his coworker standing right beside him and watching him struggle to enter our order on his screen. When I told them the order was wrong, they just shrugged and said they couldn’t do anything about it. We won’t be coming here again. Save yourself some aggrevation and go eat somewhere else.
Atmosphere: 1
Food: 2
Service: 1
35 minute wait at the drive-thru
The Ton Horton in Rouyn have difficulty recruiting this good element, they are not hanging around as they should. Not enough qualified employees, lots of mistakes. Use beast often.
Atmosphere: 3
Food: 3
Service: 3
Ugh...lost feathers
Atmosphere: 3
Food: 3
Service: 2
There is often a language barrier at the drive-thru
We must imitate French from France to be understood
Atmosphere: 3
Food: 4
Service: 2
I liked the good opening hours displayed
Restaurantji Recommends
Worst Tim Horton's I've ever been to. I ask for a Buffalo bowl and get a wrap. There was no one there and it took a very long time to order. The course is terrible
Atmosphere: 1
Food: 1
Service: 1
There is always a big shortage... in 7 visits on 5 occasions I left without my order.. THERE IS A LACK OF POTATOES. Unnecessary travel in the morning between 8:30 a.m. and 9:30 a.m. there is always a shortage of potatoes
Food: 3
Service: 2
The worst experience of my entire life 30 minutes to have coffee and 2 lunches they ran out of sauce and a bunch of other things they lack a supervisor who knows how to manage a tim horton
Atmosphere: 1
Food: 1
One of the worst services I've seen in a Tim Horton's
You should close instead of wasting the customer's time
Don't go there on the weekend
Atmosphere: 2
Food: 2
Service: 1
Self-ordering... quick and the waiter took the time to explain how the point card works
Atmosphere: 4
Food: 4
Service: 5
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