Tim Hortons

Superb atmosphere! The employees are very friendly with customers I recommend this Tim

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Beignes

Wow!!! I loved my experience. Using them is warm. The restaurant very clean. I recommend it to you. The service is fast and courteous. The freshness of the products and the coffee. I give it a big 10/10.

Atmosphere: 5

Food: 5

Service: 5

I would give a big 0!! I will go somewhere else!!!

Bad service...we complain our order because is wrong...the cashier lady is really rude..instead pf saying sorry because they did thw wrong order, shes the one wh is mad becausewe complain...very rude cashier

Atmosphere: 1

Food: 1

Service: 1

By far the worst Tim Horton I've ever gone to, the people who attend don't care about delivering orders, they just turn around and make you wait with the products ready.

Atmosphere: 1

Food: 3

Service: 1

There are 4 people doing nothing, it's just talking. The guy takes out a trash bag, but doesn't wash his hands afterwards. Raw bacon in my bagel (which is no longer cooked..) my potato wedges are old and dry. Take more than 10 minutes for a refund.

Atmosphere: 1

Food: 1

Service: 1

The most pathetic service in town from the young 4 who speak does not serve any customer completely lost in what they are doing these ridiculous

Atmosphere: 1

Food: 1

Service: 1

They look stupid, sigh when they take the order, you generally have to wait 10 minutes for a coffee even if there is no one waiting
3 times out of 4 errors on the order. The coffee is not fresh!

Atmosphere: 1

Food: 1

Service: 1

I'm not used to putting negative comments in my reviews, but here I couldn't miss it. Slow drive-thru and the attendant didn't understand anything I was saying. Arriving at the window I repeated to him and another employee my order (for 3 people). I wanted to be sure that there were no errors. I pay. I checked at the reception of this one and a drink was missing. I informed him and he hadn't charged it 🤦‍♀️ I paid again. I ask for napkins, he gives me 2 (there are 3 of us)!!! In addition to hearing nothing, he doesn't see clearly and doesn't know how to count! This is the first time I've been to a Tim Horton's and the service is so terrible. It's not normal that it takes this long at the drive-thru, 20 minutes at the window, I counted 5 employees and no line inside.
PLEASE MANAGERS take the time to properly train your employees.

Food: 3

Service: 1

The worst Tim Hortons I've seen in my life, bad service, always mistakes. The employees are indescribably incompetent

Atmosphere: 1

Food: 1

Service: 1

Bad service, never the right order, always errors! Really disappointing seriously!!

Not even a hello, the man threw my bag in my car, not a single word came out of his mouth , not even a good day, very unpleasant employee. He ignored me, he shouldn't have a job. I don't think customer service is his department

Atmosphere: 1

Food: 1

Service: 1

We order online to avoid waiting and we wait several minutes once we arrive because the order is not ready. Even more than 30 minutes after the scheduled time

Atmosphere: 1

Food: 1

Service: 1

I waited 20 minutes and they still forgot about my moka and wrap

Atmosphere: 2

Food: 5

Service: 1

Recommended dishes: Sandwich blt

I give 1 star for the service, but make it 0.
On this Wednesday, November 20, 2024, I am being served by whoever is responsible. I ask him for 1 small hot chocolate! He asks me the size, I tell him small? He plays on his crate and repeats to me, a little hot chocolate!!!

I said I've told you twice????

It's the same guy who one morning refused to take a $29 bill because a piece was missing!

The numbers were complete on the ticket and it is not supposed to be refused!
He tells me that his boss told him to refuse them!

You cannot refuse a payment when the ticket is legal.

I invite you to go elsewhere!
The service is pitiful, and no hello, no smile and no goodbye and thank you!!!

If you don't like customer service, GO WORK IN A FIELD OR IN A WAREHOUSE.

I would love to see where the food is prepared and the fridges.

So o star for service and 0 star for presentation.

It seems like you bother them when you go to this establishment.

Atmosphere: 1

Service: 1