McDonald’s

200 25e Av, Saint-Eustache
(450) 623-0251

Recent Reviews

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The service is just terrible some part of the day..

Atmosphere: 1

Food: 2

Service: 1

Ethan Brum

I don't usually leave reviews, but my recent visit to McDonald's was honestly one of the worst fast food experiences I've had.
First of all, the service was incredibly slow. I waited nearly 20 minutes for a simple order of a Big Mac meal and a 6-piece nugget. When I finally got my food, it was lukewarm at best — fries were soggy and cold, the burger was sloppily thrown together, and the nuggets were overcooked and rubbery.
Overall, I left hungry, annoyed, and regretting not going somewhere else. I know it’s “just McDonald’s,” but even fast food should meet some basic standards.

Atmosphere: 1

Food: 2

Service: 1

Ady M.

It's a McDonald's, seems clean and staff is nice. There are millions like it.

Atmosphere: 3

Food: 3

Service: 4

Badtoy Undercover

Too incompetent cant take a simple order on drive through!

Atmosphere: 1

Food: 1

Service: 1

Nirdesh Naurdh

Today is the 4th day in a row we had the Very bad service. The management should do something about it . Its all kids working …no leadership and no communication with the team .So many people working (kids only) but everybody waiting for the orders.

Atmosphere: 1

Food: 3

Service: 1

Elana Podvalniuk

Drive through always advances well. Standard McDo food.

Andre Lantin

Left to desire my food was cold as if it was 4 hours old what was aside the girl who served me was stupid and when I came for the exchange she flat out told me it's cold outside and I was inside

Atmosphere: 1

Food: 3

Service: 1

Luc D

Too much salt in the fries and mc doubles too much ketchup

Bernard Durand

Very good and very clean..

Atmosphere: 4

Food: 4

Service: 4

Bailo Mohamad Diallo

Frankly, the employees make no effort. I have never waited so long for my order in a drive through in my life. If you're in a hurry, don't even plan to go there. I service takes forever. Even if he would have let me serve myself, I would not have spent so much time.

Steeve Lepage

Very very long to be served, the employees do not smile, they wander around in a group in the kitchen, while we wait, no motivation from the managers. For me it's over. There are always errors in orders. A little seriousness please.

Emmanuel Rheaume

Cleanliness has improved

Atmosphere: 4

Food: 5

Service: 4

Ti-max Richard

Terrible service I waited 20 minutes in line and I was never served

Atmosphere: 1

Food: 1

Service: 1

Stephane Messier

Unclean restaurant, the two ice machines do not work. Sticky floors.

Atmosphere: 2

Food: 4

Service: 4

Karine Richard

We went this afternoon around 2:30 p.m. After a long wait, my partner noticed that our order number no longer appeared on the screen. I tried to talk to an employee, but he completely ignored me. I then went to see the manager, who was at the cash register. He barely let me speak, cutting me off every few seconds to tell me in a very arrogant way that I had to be understanding and that my meal was coming. When we were finally able to sit at a table with our cabaret, my boyfriend opened his burger to check that it contained no onions and no pickles, as he had requested. I almost vomited: the employee had placed two completely raw meatballs there. Not a little cooked, here: entirely raw. It was clearly intentional. I made a complaint on the McDonald's Canada website, and I am waiting for a response from them. We don't put people's lives in danger like that.

P.S. We obviously replaced his burger and I got a refund for his trio, but that makes up for nothing of what they did to us.

Atmosphere: 1

Food: 1

Service: 1

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