Tim Hortons

221 Rue Saint-Jacques, Saint-Jacques
(450) 397-1778

Recent Reviews

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hugues plamondon

I had no service delay and received my order quickly

Atmosphere: 3

Food: 3

Service: 4

Valerie Plante

Endroit sale et service extrêmement lent. Les toilettes sont souillées d’urine. Les comptoirs du service sont sales et la poussière accumulée. Le plat dans lequel mon bol de poulet et lime était sali et je dirais dégoûtant. Je vais compléter votre formulaire dès que je serai de retour chez moi. C’est la pire expérience vécue dans un Tim Horton.

Martin L.

Sometimes we can get donuts if no one has gone before us.
Definitely lack of types, some muffins and bagels are no longer available,

Parking: Several places available nearby

Wheelchair accessibility: Adequate access, I believe.
A person in a wheelchair would be better placed to judge

Atmosphere: 1

Food: 1

Service: 3

Christine Pearson

Frankly anything made us wait 5 minutes at the counter which is open to finally get this answer 《We are just 2 pi we don't know how to do anything fack it's that we are closed》 Esti of winning without drawing as long as It doesn't open! We just wanted 2 coffees, these aren't complicated to make, I think!

Atmosphere: 1

Food: 1

Service: 1

Victor Victor

I have never, ever had an order as I requested, it’s not possible. Plus they give you an attitude as if it was your fault… This place is horrible!!!

Service: 1

Danielle Laplante (dada)

always so satisfied and it's very good I love iced cappuccino so I recommend it

Atmosphere: 5

Food: 5

Service: 5

Normand Michaud

Fast and courteous drive-thru service

Atmosphere: 4

Food: 4

Service: 4

Kevin Michaud-Cholette

The waiting time is endless

Atmosphere: 2

Food: 2

Service: 1

Réal Julien

No employees, waited 20 minutes at the drive-thru.

David Mongrain

Very very slow service, the employees took small steps because their floor was slippery instead of cleaning it so that it was safe for traffic to carry out their work. There were easily 7 employees on the floor. Really disappointed with the service and atmosphere.

Atmosphere: 1

Food: 4

Service: 1

Karine Ar

Little Tim helping out. The table wasn't cleaned and the trash cans were pretty full. Lots of food choices though.

Atmosphere: 3

Food: 4

Service: 4

mimi sourdif

0. Service He doesn't even look at you. He won't answer you... However, it's not hard to make a little sign with a smile. But he doesn't even look at another customer who came out and they completely ignore me. I came out after 10 minutes of waiting near the counter inside. I will never go back there. There were 3 people, 1 at the drive-thru, the other preparing for the drive-thru and another in the kitchen Tim poorly managed no respect for the customers.

Atmosphere: 1

Food: 1

Service: 1

Valery Rousseau

Always more than 40 mins waits this is the 3rd time it's over for us in St

Service: 1

Y T

The service is extremely slow if you only have 30 minutes to get a coffee I recommend the McDonald's, subsequently after your full waiting period the manager serves you with no respect and full of errors to be sure to give you the best possible customer experience.

Atmosphere: 1

Food: 1

Service: 1

Delly_ Qtee

Closed on a Saturday evening at 8:00 p.m. when it says 10:00 p.m.? It's disappointing

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