Very disappointed when I arrived at 12:15, at the checkout at 12:45 I gave my order medium coffee, two turnovers of onion rings. Unbroken onion rings almost all soft, greasy. I told him I'm not eating that, it was the first time that all this happened, he made me another two I ate the text in the cabaret. Half an hour to get the other. It wasn't any better, we don't have any more, it's better to make them, and it's better to say we're out of stock. My cold coffee has to wait.
Alain Mesot
We regularly went to A&W to eat chicken fillets, we found them delicious, unfortunately it seems that they changed the texture of the chicken, tonight they are losing a loyal customer.
LemoNade
I went to the drive-thru at 6 p.m. when there was no one there and the girl at the drive-thru made me wait in the parking lot to "save her drive time." that she really lacks respect....
Atmosphere: 1
Food: 4
Service: 1
Ghislain
Service too slow at midday
Atmosphere: 1
Food: 1
Service: 1
simon doré lachance
They don't sound attentive and don't give the right commands.
Atmosphere: 2
Food: 2
Service: 1
Minou TT
It's not the first time people have made a mistake with their orders, but yesterday was one time too many. Received an onion ring instead of fries.. ordered 2 apple turnovers, received NONE. The dining room had closed, it was 3 p.m., and there were no other cars behind when I passed. So no rush. I'm going back there. And no to those who think we should inspect everything, when I'm in a hurry, I don't have the time or space to open every burger and every item when it's their ONLY job. IF required, give people 50% off.
Atmosphere: 1
Food: 1
Service: 1
Franck Bousquet
3 menus ordered, and 3 errors in the order: 1 teen without onions with onions! 1 coke ordered, received 1 rootbeer! 1 children's menu with buddy with cheese (the supplement was paid!) and without cheese! The crazy thing is that everything was clearly noted on the drive control screen!! 3/3 is quite a distressing result.
SUKHVIR SINGH
Vegetarian options: Masala Burgers
Atmosphere: 4
Food: 4
Service: 4
R A
Very long for two small burgers
Atmosphere: 1
Food: 1
Service: 1
Andrea Enriquez Lopez
Little confusing moment today. I ordered a latte with oat milk (lactose intolerance).
When I tasted it, I felt a particular taste so I went back. I asked the employee if it was oat milk. He said yes, they added it to the regular latte.
Confused, I asked him why. He told me that oat milk was an addition, not a substitute.
I asked him if he was sure since the oat milk option is usually for people who are lactose intolerant.
He told me yes because his machine didn't have an "oat milk latte" option. So I asked him why he didn't just add espresso and oat milk. He told me that fast food restaurants don't take special requests or homemade recipes.
Confused, I made him note that even on the invoice it says "sub" for substitute. He told me they would make an exception for me and accommodate my special request but that I can't expect to have that all the time.
However, I have never had a problem at Tim Hortons, Starbucks, or even other A&Ws. I always have milk substitutions without having to specify it.
Anyway, I know the oat milk option is new at A&W. A little training may be necessary to avoid confusion.
One Sunday morning, the staff were very stupid even though I was with my 2 year old child -_- who was saying goodbye to them and I was super polite. Disgusting food on the other hand okay brewed coffee...
Atmosphere: 2
Food: 1
Service: 1
colette tremblay
Very good food, the service was very good, I will go back
Atmosphere: 4
Food: 4
Service: 5
Alexandre Laberge-Ayotte
The owners steal from the employees, the business does not accept $50, some managers are careless about the customers. A shame for the A&W banner.
Atmosphere: 1
Food: 3
Service: 1
Claude Philippon
Good food good price
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Rondelles D'oignons
W S
Je suis venue avec mon conjoint mercredi le 7 en après-midi, nous avons une commande relativement compliquée (modifications dans chacun des burgers) et la caissière Lydia était à l’écoute, a bien poinçonné nos commandes et s’est assurée que nous ayons la bonne commande, le tout en restant souriante et patiente envers nous! Nous allons revenir :)
Very disappointed when I arrived at 12:15, at the checkout at 12:45 I gave my order medium coffee, two turnovers of onion rings. Unbroken onion rings almost all soft, greasy. I told him I'm not eating that, it was the first time that all this happened, he made me another two I ate the text in the cabaret. Half an hour to get the other. It wasn't any better, we don't have any more, it's better to make them, and it's better to say we're out of stock. My cold coffee has to wait.
We regularly went to A&W to eat chicken fillets, we found them delicious, unfortunately it seems that they changed the texture of the chicken, tonight they are losing a loyal customer.
I went to the drive-thru at 6 p.m. when there was no one there and the girl at the drive-thru made me wait in the parking lot to "save her drive time." that she really lacks respect....
Atmosphere: 1
Food: 4
Service: 1
Service too slow at midday
Atmosphere: 1
Food: 1
Service: 1
They don't sound attentive and don't give the right commands.
Atmosphere: 2
Food: 2
Service: 1
It's not the first time people have made a mistake with their orders, but yesterday was one time too many. Received an onion ring instead of fries.. ordered 2 apple turnovers, received NONE. The dining room had closed, it was 3 p.m., and there were no other cars behind when I passed. So no rush. I'm going back there. And no to those who think we should inspect everything, when I'm in a hurry, I don't have the time or space to open every burger and every item when it's their ONLY job. IF required, give people 50% off.
Atmosphere: 1
Food: 1
Service: 1
3 menus ordered, and 3 errors in the order: 1 teen without onions with onions!
1 coke ordered, received 1 rootbeer!
1 children's menu with buddy with cheese (the supplement was paid!) and without cheese!
The crazy thing is that everything was clearly noted on the drive control screen!!
3/3 is quite a distressing result.
Vegetarian options: Masala Burgers
Atmosphere: 4
Food: 4
Service: 4
Very long for two small burgers
Atmosphere: 1
Food: 1
Service: 1
Little confusing moment today.
I ordered a latte with oat milk (lactose intolerance).
When I tasted it, I felt a particular taste so I went back. I asked the employee if it was oat milk.
He said yes, they added it to the regular latte.
Confused, I asked him why. He told me that oat milk was an addition, not a substitute.
I asked him if he was sure since the oat milk option is usually for people who are lactose intolerant.
He told me yes because his machine didn't have an "oat milk latte" option. So I asked him why he didn't just add espresso and oat milk. He told me that fast food restaurants don't take special requests or homemade recipes.
Confused, I made him note that even on the invoice it says "sub" for substitute.
He told me they would make an exception for me and accommodate my special request but that I can't expect to have that all the time.
However, I have never had a problem at Tim Hortons, Starbucks, or even other A&Ws. I always have milk substitutions without having to specify it.
Anyway, I know the oat milk option is new at A&W. A little training may be necessary to avoid confusion.
Service: 2
Restaurantji Recommends
One Sunday morning, the staff were very stupid even though I was with my 2 year old child -_- who was saying goodbye to them and I was super polite. Disgusting food on the other hand okay brewed coffee...
Atmosphere: 2
Food: 1
Service: 1
Very good food, the service was very good, I will go back
Atmosphere: 4
Food: 4
Service: 5
The owners steal from the employees, the business does not accept $50, some managers are careless about the customers. A shame for the A&W banner.
Atmosphere: 1
Food: 3
Service: 1
Good food good price
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Rondelles D'oignons
Je suis venue avec mon conjoint mercredi le 7 en après-midi, nous avons une commande relativement compliquée (modifications dans chacun des burgers) et la caissière Lydia était à l’écoute, a bien poinçonné nos commandes et s’est assurée que nous ayons la bonne commande, le tout en restant souriante et patiente envers nous! Nous allons revenir :)
Atmosphere: 5
Food: 5
Service: 5
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