A&W Canada

Fast service (3 min), courteous and attentive employees even after eating. Great work, great attitude 😁

Atmosphere: 4

Food: 5

Service: 5

The staff was rude and on the phone and look like I bother her . I my teen burger look like someone step on It

Vegetarian options: They have veggie meal

Atmosphere: 3

Food: 2

Service: 1

Can’t even deliver the proper order, more than once that it happens now!

Service: 1

The service isnt the fastest in town but the food is well made, usually juicy and fresh. And the employees are very nice.

Atmosphere: 5

Food: 5

Service: 4

Really anything since the new owners. Firstly it opens way too late, (9 hours) secondly it doesn't make customers wait in line for 9 hours because they're waiting in the kitchen! If it's too late for you, open a restaurant for lunch or dinner!

Atmosphere: 2

Food: 2

Service: 1

Very unpleasant service, error in the order and very unfriendly

Atmosphere: 2

Food: 3

Service: 1

Votre service est probablement la pire experience de ma vie dans un restaurant A&W.Attendre 20 min pour finalement recevoir la mauvaise commande. Me redonne la commande apres un autre 10-15 min pour me demander a moi di c etais bien ca que j avais commander. Je dit non m impatiente et reprend la mauvaise commande car mo. Fils de 3 ans s impatientais.J ai payer 26.00 pour ca.Plus jamais je dependerais meme 2 dollars pour un cafe dans votre farce de restaurant.

Atmosphere: 3

Food: 1

Service: 1

Terrible experience 3 times I had very bad service yesterday I went and I gave change to the lady she started counting I asked her to deduct the amount and that I was going to pay the rest by debit to her told me next time not to give change since it gave her more work I told her that it was her work she told me that I had to separate but a hundred and that next time I would have to count it for She and I told her that I also worked in customer service and that it was her job that happened to me too and that I counted it without any problem. She gave me back my change very abruptly and told me to count it for I made them and told her the amount, she didn't even count it again to be sure that it was the right one and even if I would have counted it beforehand, it's her job to count it again to be sure that there was the good one comes up I asked to speak to the manager and didn't want to go get it and told me that she was busy finally I went this morning and it was she the manager and told me that she found that I didn't have any I didn't have anyone to talk to about all of this and the other two bad experiences

Atmosphere: 1

Service: 1

My kids love it!

Atmosphere: 5

Food: 5

Service: 5

Service lent

Atmosphere: 2

Food: 3

Service: 1

Not good service and new owners. The girl hung with a smile on her face. It would be nicer. For your customers and elderly people to speak louder instead of mumbling. We have

Atmosphere: 1

Food: 5

Service: 1

I've never written a survey but this is too much.Worst customer service of my life, no smile, no conversation or knowledge of their menu, I get cut off by another staff for no reason, I ask for scrambled eggs they serve me an omelette and tell me it's that's scrambled eggs.I never had a problem with the team before and I had been going there for a year, but in not even 3 months I have service problems every time, it's weird.

Atmosphere: 1

Food: 1

Service: 1

Seriously, in 2023 you are throwing cans in the garbage. Do you pride yourself on your hormone-free products for the sake of the environment? A shame

It's just not edible anymore, since they've changed ownership, personal.Even the coffee tastes disgusting.On top of all that, it gets your order wrong, gives you something else you didn't order and the service is so slow it makes no sense, 20 mins for a trio which is absolutely disgusting, I don't Will go back there again that's for sure.

Atmosphere: 1

Food: 1

Service: 1

I loved my first experience a few months ago, but for some time now I have the impression that this restaurant has taken a very bad turn. I now have to wait about 8 minutes each time for a small order. The last time I even had to wait 19 minutes for 2 wraps and a sweet potato, it's ridiculous. The food wasn't necessarily bad (not the best either) but if I want a really good quality wrap I'll go to a real restaurant. I'm in a fast food restaurant, I just want to eat quickly even if it's not 5 star restaurant quality.I strongly recommend finding a new team of cooks or a new manager, since this is the last time that I, and many other customers (to whom I have spoken) will return to this restaurant.