Boston Pizza
1060 Bd du Grand Héron, Saint-Jérôme
(450) 438-6222
Recent Reviews
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Blonde waitress on the bar side Wednesday night, forgot to bring me my drink after it had already taken forever for a dessert, I never even got my water, then we ask for the bills and she spends the next half an hour a table with old men taking whipped cream shots with them like she’s at a strip club…. Terrible! Had to find another waitress from the other side of the restaurant because I had been waiting half an hour for my bill!
Atmosphere: 3
Food: 4
Service: 1
Language is just Language
Atmosphere: 5
Food: 5
Service: 5
Boston pizza his hilarious. It is hard to come here and have a bad time. Lots of space, reasonable food, good prices, patient servers. I keepy choices simple and haven't been disappointed.
It isn't particularly fancy or authentic, but it is perfect in its own way.
Atmosphere: 5
Food: 5
Service: 5
Wow… quelle expérience culinaire ! Mon bol burrito était accompagné d’un petit extra gratuit : de l’eau savonneuse au fond du plat. Un vrai cocktail de savon. On adore… ou pas. Côté hygiène, on va dire que ça laisse place à l’imagination. Et l’accueil ? Disons que le sourire devait être en congé cette journée-là. Bref, si vous aimez les surprises… vous allez être servis.
Boston Pizza never disappoints. Pizza was very tasty!
Service was great as well. While my French was far from fluent, the waitress was understanding and we spoke English to make sure the order was right.
Atmosphere: 5
Food: 5
Service: 5
I had such a fantastic experience at Boston Pizza that I felt it deserved more than just a quick review. From the moment I walked in, the atmosphere was warm and inviting, perfect for both casual outings and group gatherings. The staff greeted us with genuine smiles and made sure we felt comfortable right away. Service throughout the evening was attentive without ever being overbearing—our server checked in at just the right times and made excellent recommendations from the menu.
The food itself was outstanding. Their signature pizzas are perfectly crafted: a crispy crust, just the right amount of sauce, and generous toppings that are clearly fresh. We tried both a classic pepperoni and a gourmet specialty pizza, and both were delicious in their own ways. The pastas were another highlight—rich, flavorful sauces with perfectly cooked noodles. Even the appetizers stood out; the wings were crispy on the outside, juicy on the inside, and packed with flavor. Portions were generous as well, making it great value for the price.
What impressed me even more was how Boston Pizza caters to everyone. Whether you’re in the mood for a comforting pizza, a hearty pasta, or even lighter options like salads and bowls, there’s something for every taste. The bar selection was also excellent, with a good variety of beers and cocktails to pair with the meal.
The restaurant itself was spotless and well-maintained, which made the dining experience even more enjoyable. It’s the kind of place where you can relax, share good food, and know you’ll be taken care of.
Overall, Boston Pizza delivered everything I look for in a dining experience: great service, delicious food, a welcoming atmosphere, and great value. It’s the type of place I’ll happily return to again and again, and I highly recommend it to anyone looking for a reliable and enjoyable meal out.
Atmosphere: 5
Food: 5
Service: 5
Perfect atmosphere and impeccable service
Atmosphere: 5
Food: 3
Service: 5
Where is my food?
First experience at Boston Pizza.
My partner ordered a pasta dish that you create yourself. She chose the fettuccine with marinara sauce with a portion of mushrooms and a double portion of shrimp. For my part, I choose carnivorous penne. As starters we both chose onion soup. My partner also orders a 9 ounce coupe of wine and I order a “Boston” size holiday drink.
The glasses arrive, first observation my glass is very small for a Boston size at almost $14. Having no reference I leave “luck to the runner”
A few minutes later the waiter arrived with our main dishes. Anything happened with our soups? He returns to the kitchen to inquire and comes back to inform us that they are still in the oven. He tells us he will serve it to us in a few minutes. I inform him that I do not want our soups at the same time as our meal. I try to be accommodating and suggest that we eat our main dishes immediately and that he brings us the soups at the end.
Let's start with my carnivorous penne... a real delight and the temperature is perfectly adequate. Well done ! For my partner it is not the same observation. Her dish is lukewarm (almost cold at the limit) and she notices at the first bite that there is a huge lack of marinara sauce. I suggest he order a small “extra” bowl of marina sauce and ask for it very hot to compensate for the temperature of his dish. Unable to signal the server. He comes into the dining room a few times but never looks at us. My partner decides to abandon her request and starts eating. I remember that she ordered a double portion of shrimp in her dish. He
Sorely missed “small” shrimp in his dish. It’s counted… there are 9 of them! How can a double portion give an odd number? Is it a single serving or actually a double serving? We'll never know because it's still so difficult to talk to the waiter.
I hesitated between 3 or 4 stars but decided to be lenient!
Will I go back? Probably but not in the near future and I will expect a better performance next time!
Atmosphere: 4
Food: 4
Service: 3
Dietary restrictions: Depuis cet été, nous fréquentons le Boston Pizza, car c’est l’un des rares restaurants dans le secteur où mon enfant peut trouver un repas compatible avec ses restrictions alimentaires.
À chaque visite, nous commandons des pâtes sans gluten à la sauce tomate du menu pour enfant. Lors des six dernières visites, cela n’a posé aucun problème : un supplément de 2 $ était appliqué à l’assiette pour enfant, ce que nous trouvions compréhensible.
Cependant, aujourd’hui, on nous a informés qu’il n’était plus possible de commander des pâtes sans gluten dans le cadre du menu pour enfant. À la place, on nous a facturé un plat adulte à 18 $ pour des pâtes sans gluten à la sauce tomate. Malheureusement, cette information ne nous a été communiquée qu’au moment de recevoir la facture, et non lors de la commande, où nous avions clairement précisé que nous souhaitions un plat du menu pour enfant.
En conséquence, le jus de pomme normalement inclus dans le menu pour enfant a également été facturé en supplément. Nous avons donc payé plus de 20 $ avant taxes et pourboire pour une assiette destinée à un enfant de 2 ans.
Non seulement il n’y a eu aucun effort pour corriger l’erreur liée au manque de transparence sur les choix et les prix, mais en plus, on nous a fait sentir que c’était de notre faute, malgré le fait que cette option nous avait été proposée lors de nos six visites précédentes.
UPDATE: un suivi a été fait par le restaurant et la situation à été réglé. Le restaurant est réactif aux commentaires si une situation se produit.
Restaurantji Recommends
My gluten free pizza was not hot enough. Again.
Atmosphere: 5
Food: 4
Service: 5
Courteous staff, food faithful to the expectations of a chain, pleasant atmosphere, very busy during my visit, it was pleasant for a match evening.
Atmosphere: 5
Food: 5
Service: 5
I was pleasantly surprised the Thai chicken starter was really delicious. We were well served
I've been to Boston Pizza a few times, I love the atmosphere and the dining room, I've literally tried the entire menu, I've never been able to give more than a 6 rarely a 7 out of 10, often the dishes are lukewarm and have little flavor, service is quite long each time, cutlery and napkins are often missing, the staff is helpful and pleasant, I think the big B-mol are the cooks for 2 people always 85- 100$ including 2 drinks.
Atmosphere: 4
Food: 2
Service: 3
Senior managers listening to customer feedback to improve their services Bravo! I modified my comment following a discussion with Ms. Maestre 👍🏽
Food: 1
Service: 5
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