I am not sure if this store is always like it is now, but the staff seem to be so disorganized and slooooowww. I ordered a 4 piece meal and it is going on 20 minutes....and still nothing.
So, finally, after 55 minutes I got my dine-in meals. Totally unacceptable waiting time. Apparently the staff ran out of chicken, and the had to make more.....but they neglected to tell the 20 people waiting in the restaurant. I asked for a refund around 45 minutes after our order, and apparently they are unable to do refunds. You have to contact the head office by email; how ridiculous is that.
It's a good thing I only come to KFC once a year, but never again.
Atmosphere: 2
Food: 4
Service: 1
Daiz H
I placed an online order last friday during the most busy time and got my food and everything was perfect, me and my 9 family members enjoyed everything.
I know there is some bad reviews but there is too many customers feels like they want to buy the restaurant and the employees for that few bucks they are spending.
Good job and keep it up st-jerome
Atmosphere: 5
Food: 5
Service: 5
Vinthujan Thiliparasa
Slow service
Service: 1
Davi Monette
I paid 37 dollars for a popcorn chicken BARREL and got a box paid 12 dollars for 2 small sandwiches and this is what it looked like
Christopher Araujo
This is so disgusting please don't waste your money or time here.
Atmosphere: 1
Food: 1
Service: 1
Mathieu Bazinet
Great looking and with great service
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: 10 Tenders Bucket and 3 Large Sides
Melanie Marchand
We were extremely unhappy with the family barrel because the pieces of chicken were not at all crispy. There was excess fat which made the breading very moist... This is the first time such a situation has happened to us.
Food: 1
Service: 4
Ghislain Bilodeau
So unclean... mop and wash the tables someone. Simply unsanitary. Condemned to be closed...
Atmosphere: 1
Food: 2
Service: 3
Sebastien
I eat KFC about once a year. I don't know their menu by heart, nor how they work. I bought a 10 piece festive barrel to order at the curb. Arriving home, I realize that there is no sauce with the meal. I called to see if it was a mistake and was told there was no sauce with this meal. Personally, when I order a chicken meal, I expect sauce. I understand that they have the right to sell their meals however they want. But I would have appreciated if someone offered to buy a sauce with my meal. I don't think I'm the only one who eats my chicken with sauce.
Daniel
First was cold 2nd g order at 5:15 p.m. to pick up at 5:45 a.m., received at 6:00 p.m. chicken so fatty not cooked enough caliss d esti of place to waste, last time, plus the bill in
I don't understand how they do it, but my order is always disgusting. Chicken that clearly hasn't been cooked enough, items that are missing, drinks in lukewarm cans. The worst is the two of spades who don't do anything.
Honestly one of the worst PFK. Avoid.
Atmosphere: 1
Food: 1
Service: 1
alain belair
It's been 10 years since I've been and I hope I never go back.
Atmosphere: 1
Food: 1
Service: 3
Recommended dishes: Poulet Croustillant
Marie-Eve Bouchard
I ordered with the app and I had the invoice in my phone.. I had to wait to get my order because she wouldn't give it to me even if I showed her my invoice.
I make my way home and what do I see? The bag (which had not fallen) filled with fat which passed through the box and the bag, result? My tank mat full of cooking fat.
I always have problems with them but this is the last straw
The chicken is not even cooked and everything is broken... the potatoes are still soft, I always have to recook my food when I get home...
Once I ordered (always with the app) I arrived there 30 minutes later and everyone was twiddling their thumbs.. nothing had been done and there was no chicken ready!! When I asked him for my order he said oh it's not ready yet and they started cooking the chicken.. we waited 1 hour for our order which I had ordered a long time before..
Worst restaurant service by far…
Karamoko Vassouleymane
Very slow service, at least for that of Saint-Jérôme boulevard des Laurentides. No professionalism
Atmosphere: 1
Food: 3
Service: 1
Maxime Girard
Unable to be served in French, now it is clear that our culture is threatened. If you respect yourself, avoid this place. For me, it was the last time I went there!
I am not sure if this store is always like it is now, but the staff seem to be so disorganized and slooooowww. I ordered a 4 piece meal and it is going on 20 minutes....and still nothing.
So, finally, after 55 minutes I got my dine-in meals. Totally unacceptable waiting time. Apparently the staff ran out of chicken, and the had to make more.....but they neglected to tell the 20 people waiting in the restaurant. I asked for a refund around 45 minutes after our order, and apparently they are unable to do refunds. You have to contact the head office by email; how ridiculous is that.
It's a good thing I only come to KFC once a year, but never again.
Atmosphere: 2
Food: 4
Service: 1
I placed an online order last friday during the most busy time and got my food and everything was perfect, me and my 9 family members enjoyed everything.
I know there is some bad reviews but there is too many customers feels like they want to buy the restaurant and the employees for that few bucks they are spending.
Good job and keep it up st-jerome
Atmosphere: 5
Food: 5
Service: 5
Slow service
Service: 1
I paid 37 dollars for a popcorn chicken BARREL and got a box paid 12 dollars for 2 small sandwiches and this is what it looked like
This is so disgusting please don't waste your money or time here.
Atmosphere: 1
Food: 1
Service: 1
Great looking and with great service
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: 10 Tenders Bucket and 3 Large Sides
We were extremely unhappy with the family barrel because the pieces of chicken were not at all crispy. There was excess fat which made the breading very moist... This is the first time such a situation has happened to us.
Food: 1
Service: 4
So unclean... mop and wash the tables someone. Simply unsanitary. Condemned to be closed...
Atmosphere: 1
Food: 2
Service: 3
I eat KFC about once a year. I don't know their menu by heart, nor how they work. I bought a 10 piece festive barrel to order at the curb. Arriving home, I realize that there is no sauce with the meal. I called to see if it was a mistake and was told there was no sauce with this meal. Personally, when I order a chicken meal, I expect sauce. I understand that they have the right to sell their meals however they want. But I would have appreciated if someone offered to buy a sauce with my meal. I don't think I'm the only one who eats my chicken with sauce.
First was cold 2nd g order at 5:15 p.m. to pick up at 5:45 a.m., received at 6:00 p.m. chicken so fatty not cooked enough caliss d esti of place to waste, last time, plus the bill in
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I don't understand how they do it, but my order is always disgusting. Chicken that clearly hasn't been cooked enough, items that are missing, drinks in lukewarm cans. The worst is the two of spades who don't do anything.
Honestly one of the worst PFK. Avoid.
Atmosphere: 1
Food: 1
Service: 1
It's been 10 years since I've been and I hope I never go back.
Atmosphere: 1
Food: 1
Service: 3
Recommended dishes: Poulet Croustillant
I ordered with the app and I had the invoice in my phone.. I had to wait to get my order because she wouldn't give it to me even if I showed her my invoice.
I make my way home and what do I see? The bag (which had not fallen) filled with fat which passed through the box and the bag, result? My tank mat full of cooking fat.
I always have problems with them but this is the last straw
The chicken is not even cooked and everything is broken... the potatoes are still soft, I always have to recook my food when I get home...
Once I ordered (always with the app) I arrived there 30 minutes later and everyone was twiddling their thumbs.. nothing had been done and there was no chicken ready!! When I asked him for my order he said oh it's not ready yet and they started cooking the chicken.. we waited 1 hour for our order which I had ordered a long time before..
Worst restaurant service by far…
Very slow service, at least for that of Saint-Jérôme boulevard des Laurentides. No professionalism
Atmosphere: 1
Food: 3
Service: 1
Unable to be served in French, now it is clear that our culture is threatened. If you respect yourself, avoid this place. For me, it was the last time I went there!
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