Tim Hortons

1 Rue J. F. Kennedy, Saint-Jérôme
(450) 660-6200

Recent Reviews

Sort by
alex A

I am a regular customer that comes every morning.

Every time i get served by this older woman, she doesnt leave you a second to place your order and then makes mistakes on your order because she is trying to go soo fast.. then when questioned at the cash she has a horrible attitude/arrogant

Please hire people that have customer service qualities as this starts my day really badly every time.

I will no longer be going to this tim hortons because of this employee.

Atmosphere: 1

Food: 1

Service: 1

Gnusmas Sgs

Tim's drive through line moves crazy slow!

Service: 2

Tom Paquin

the employe give you attitude because he too lazy to get up his ass and serve you what a joke hope he get fired, 18-06-2025 11:00 pm

Richard Deschamps

Tried t'

Atmosphere: 1

Food: 1

Service: 1

Marie Fltt

I don't know why I persist in ordering here, the Tim Hortons near me is much better, here there is an error with each order and the employees at the drive are very unpleasant and refuse to arrange the order. This has been going on for 1 year! Not able to give 20 timbits instead of 10 and yet they are thinking of making me pay the 20. I had to receive the wrong drink 5 times in 4 months when I asked for delivery to my work.

Atmosphere: 1

Food: 3

Service: 1

Myriam Lacoursière

Terrible customer service. I enter the restaurant, I wait... there are 3 of them taking care of the drive-thru, they don't look at me. One turns around and pretends she didn't see me. After 5 minutes of waiting, I am told that it won't be long... I tell her that I have been waiting for a while now, she says nothing and turns around. I waited almost 10 minutes without being served and being ignored. The service is better at the drive-thru... I left without ordering.

Jennie Hub

Understands nothing she says into the microphone. I order a soup after asking him for the types. Only one type available. OK it's chill. Ye 8:30 p.m. I'll make do with what they have. When I got to the window, I was told that I couldn't have any soup because it wasn't fresh.
I think you're supposed to have some fresh at all times.

Food: 1

Service: 2

Linda Durocher

Good service, however when it is the weekends the service leaves more to be desired

Atmosphere: 3

Food: 3

Service: 3

Felix

Travis cot Fe!n x Jack Uzi Ford

Atmosphere: 4

Food: 4

Service: 5

Xavier Husson

Parking: Cher loin

Atmosphere: 2

Food: 2

Service: 5

J-F Sarrazin

Due to its popularity, the service is a little slow.

Atmosphere: 4

Food: 5

Service: 4

Francois Dufour

I am speaking to the owner, we often arrive in the afternoon, they block access with chairs, we cannot serve us due to lack of employees, this often happens for customer service, we will come back very frustrating if you lack employees. engaged in!!!

MitallikA RombiontI

I like this tim order in the car!! always well served, very polite staff for years!!
...and until now the coffee is still good!!

Service: 5

Joël Couture

I get in line to order: it's not the right line...There is no sign to identify where we place our order. The young man who takes my order has a face dumber than his feet. The employees seem quite mixed thanks with the order numbers. When the employee finished preparing my lunch, she "yelled" at the number in question...no one to take care of it. After 5 minutes (the young person in charge was going around in circles not knowing what to do), I in turn "yelled" an EXCUSE ME so that an employee ended up seeing that I was waiting, so that I could tell her that my number has been ready for 5 minutes. Truly terrible service. In addition, the toilets were in such a state that no one would see me there again.

Following your message, no, I'm not going to complete a form AND I don't want to speak to one of your managers either, I've already said everything in this review.

Atmosphere: 2

Food: 4

Service: 1

Simon

Too long, bad food, too expensive versus quality

Atmosphere: 1

Food: 1

Service: 1

Loading...