18 December 2025 time 9 pm young lady putt alot of sugar in my tea i am diabetic she refused to exchange my tea
Ca Bu
I placed a mobile order, then when I opened it on the road it was the wrong wraps. I contacted Guest Care since I don't live closely, and they said to call the restaurant. The restaurant said to fill out the Inaccurate order form, which I did, then Guest Care once again said I had to contact the store. Apparently no one is responsable for customer service.
Atmosphere: 1
Food: 1
Service: 1
Mécanique Diésel SL Inc.
Cashier always in a hurry (i understand) its just that we feel russhed to order
Atmosphere: 3
Food: 4
Service: 4
Ramandeep Singh
it is advisable for those to whom time is everything coz it may take 30 mins to grab to your order we ordered two wraps and coffee double double firstly we waited at counter to order and attendent went to make something for someone in middle of our order taking process and we received wraps after 7 mins we already finished coffee
Atmosphere: 3
Food: 2
Service: 1
Gagan Bhullar
great place to stop at irving but everytime i went to tim hortons its long wait to order , even they are not busy still the employees moving slow then Turtles🐢 30 min and still waiting for a tea and wrap? seriously?? never gonna stop here again, after this much wait what i get is wrong order with great design.
Steve Blackledge
Worst ever. Biscuits were burned black, and cold. Not enough people working. 20-25 min wait for cold food that was burnt. Lines 8-10 people long 3 people taking orders.
Atmosphere: 2
Food: 1
Service: 1
Simar Ratol
Bad experience i am order 20 min wait mobile order every time bad experience
Service: 1
gurkirat sarao
*WORST TIM HORTONS* I WISH I COULD GIVE A 0 STAR RATING THEY DONT EVEN DESERVE 1 STAR
WORST EVER I’VE SEEN IN YEARS I ORDERED A HABANERO CHICKEN LOADED BOWL AND WAITED 30 MINUTES JUST TO GET A WRONG ORDER STAFF DOESNOT EVEN KNOW HOW TO TAKE A ORDER - CHATTING AND CHILLING WITH EACH OTHER - THEY ARE JUST PASSING THE TIME THEY JUST MAKING COFFEES HERE DONT KNOW HOW TO MAKE FOOD ITEMS ON TIME
Atmosphere: 1
Food: 1
Service: 1
Jason Sheppard
I am now in contact with Tim Hortons corporate. This place is ridiculous 1 person working drive through online orders and counter. Sat there 20 min and still didn’t get a coffee while only 2 in line in front of me. Time to reorganize this place or shut it down.
My favorite of all the Timmies! Never disappoints!
Atmosphere: 5
Food: 5
Service: 5
Mingyue Tao
The staff on Sep 3 2025 around 11am are all so amazing! They are friendly and smile at every customer. Seldom do I see such good customer service in other branches. They deserve a raise! Plus the new Maple Brown and Pumpkin Spice cold brew are so good ✅
Atmosphere: 5
Food: 5
Service: 5
Simrat pal singh
best service ever at tim hortans the lady working at front afternoon 4:10pm Thankyou
Sarun Kotte
Worst fast food or any restaurant for that matter. Looks like everyone is either lost or not sure after 45 mins , yes 45 mins for a wrap. And my friend’s bowl is only 25% filled. Crazy place
Atmosphere: 1
Food: 1
Service: 1
YUVRAJ SOLANKI
If I had zero, I could give you that. I ordered from the long line and still waited for 30 minutes. They still don’t have any clue about my order. This is the worst service I’ve ever gotten from Tim Hortons.
Clean good service well done all
Atmosphere: 4
Food: 4
Service: 4
18 December 2025 time 9 pm young lady putt alot of sugar in my tea i am diabetic she refused to exchange my tea
I placed a mobile order, then when I opened it on the road it was the wrong wraps. I contacted Guest Care since I don't live closely, and they said to call the restaurant. The restaurant said to fill out the Inaccurate order form, which I did, then Guest Care once again said I had to contact the store. Apparently no one is responsable for customer service.
Atmosphere: 1
Food: 1
Service: 1
Cashier always in a hurry (i understand) its just that we feel russhed to order
Atmosphere: 3
Food: 4
Service: 4
it is advisable for those to whom time is everything coz it may take 30 mins to grab to your order we ordered two wraps and coffee double double
firstly we waited at counter to order and attendent went to make something for someone in middle of our order taking process and we received wraps after 7 mins we already finished coffee
Atmosphere: 3
Food: 2
Service: 1
great place to stop at irving but everytime i went to tim hortons its long wait to order , even they are not busy still the employees moving slow then Turtles🐢 30 min and still waiting
for a tea and wrap? seriously??
never gonna stop here again, after this much wait what i get is wrong order with great design.
Worst ever. Biscuits were burned black, and cold. Not enough people working. 20-25 min wait for cold food that was burnt. Lines 8-10 people long 3 people taking orders.
Atmosphere: 2
Food: 1
Service: 1
Bad experience i am order 20 min wait mobile order every time bad experience
Service: 1
*WORST TIM HORTONS* I WISH I COULD GIVE A 0 STAR RATING THEY DONT EVEN DESERVE 1 STAR
WORST EVER I’VE SEEN IN YEARS
I ORDERED A HABANERO CHICKEN LOADED BOWL AND WAITED 30 MINUTES JUST TO GET A WRONG ORDER
STAFF DOESNOT EVEN KNOW HOW TO TAKE A ORDER - CHATTING AND CHILLING WITH EACH OTHER - THEY ARE JUST PASSING THE TIME
THEY JUST MAKING COFFEES HERE DONT KNOW HOW TO MAKE FOOD ITEMS ON TIME
Atmosphere: 1
Food: 1
Service: 1
I am now in contact with Tim Hortons corporate. This place is ridiculous 1 person working drive through online orders and counter. Sat there 20 min and still didn’t get a coffee while only 2 in line in front of me. Time to reorganize this place or shut it down.
Atmosphere: 1
Service: 1
Restaurantji Recommends
My favorite of all the Timmies! Never disappoints!
Atmosphere: 5
Food: 5
Service: 5
The staff on Sep 3 2025 around 11am are all so amazing! They are friendly and smile at every customer. Seldom do I see such good customer service in other branches. They deserve a raise!
Plus the new Maple Brown and Pumpkin Spice cold brew are so good ✅
Atmosphere: 5
Food: 5
Service: 5
best service ever at tim hortans
the lady working at front afternoon 4:10pm
Thankyou
Worst fast food or any restaurant for that matter. Looks like everyone is either lost or not sure after 45 mins , yes 45 mins for a wrap. And my friend’s bowl is only 25% filled. Crazy place
Atmosphere: 1
Food: 1
Service: 1
If I had zero, I could give you that. I ordered from the long line and still waited for 30 minutes. They still don’t have any clue about my order. This is the worst service I’ve ever gotten from Tim Hortons.
Atmosphere: 1
Food: 1
Service: 1
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