Very disappointed, I called it, it was 6:19 p.m. and the young man told me that he could not accept my order of 5 makis since out of the 4 orders he had to make, he had two left before starting mine.?? I tell him it closes in 1 hour 40 minutes and still tells me he can't take my order this evening. Very ordinary it seems that when we close at 8 p.m. we do not refuse customers at 6:19 p.m. because of 2 orders.
Service: 1
Martin Dube
Unfortunately, our last two experiences at the Sushi shop in Saint-Nicolas were very disappointing. The sushis are generally prepared in a hurry, a little "crooked", rather small, even very small, and certainly of lower quality than those prepared in other Sushi Shops in the area, notably the one in Saint-Romuald. We gave the runner a chance, but it was definitely our last order from this branch.
Atmosphere: 2
Food: 2
Service: 2
Jessica M
Early pm, there are no other customers. The waitress tells me that she has several online orders to prepare before serving me. I mention to him that it's only for tea. Unfortunately, it is impossible to deviate. Customers who order online seem to have priority. It would be better to close the restaurant and only respond to line orders. Another good example of the loss of humanism in our society. Damage.
Service: 1
Marie-Chrystel Dufour
This evening I paid $55 for sushi which was really disappointing. I recommend you avoid this restaurant. Some sushi was rolled incorrectly and/or simply did not have enough material inside. The taxiing was very poorly executed. An avocadomaki without avocado, just seaweed and rice. I'm really disappointed that I wasted my money at this restaurant. Especially since I don't go there often... ever again.
Atmosphere: 3
Food: 1
Service: 3
Camille Bourgois
What a disappointment to see that the portions for the poké bowls are halved... I was a loyal customer but would not order here again. When you pay an already substantial price, you want to get what you pay for, and that's not the case at all. Not to mention the increasingly deplorable service (error in orders, missing ingredients, average quality), often 1 hour to 1 hour 30 minutes for an order is making fun of the world, especially to receive a child's portion with errors. Finished for me Sushi Shop
Atmosphere: 1
Food: 1
Service: 1
Noemie Bourgault
My sushi was rolled to perfection. Fresh, beautiful and delicious
Atmosphere: 3
Food: 5
Service: 5
Bigc QC
It's kicked out by an employee who even put $36.01 worth of tips on my $46 bill and doesn't want to reimburse me. Falais fell on a manager from Quebec it took 45 minutes and 3 people on the phone to get my money back in addition to the service where he looks down on you June 29 at 2:23 p.m. was the worst day to go see them already that he had no one
Atmosphere: 1
Food: 1
Service: 1
Pouliotd David
As a general rule, I order a pokébowl every Friday and for the past two weeks, the quantities have been reduced by half and the rice didn't seem fresh to me. I called to communicate my dissatisfaction and they laughed in my face. $52 for 2 pokebowl is a joke. For my part, it's OVER.
Service: 1
Josee Lavoie
Very disappointed with the shrimp and lobster Poké bowl, frankly a quantity for a child's meal for $26 with no research for ingredients. 1st time and last time I go there. I thought I'd treat myself to a nice luxury for once. Phew no!!!
Service: 4
Recommended dishes: Homard
Sylvie D
The customer service is really bad at this sushi shop.
Les sushis sont bons mais honnêtement sur deux commandes différentes, le personnel a fait payer en double la mayonnaise épicé pour la première et la deuxième à changé de sorte de sushi pour la seconde (de 8 morceaux Red Tiger maki on est passé à 5 morceaux red eye). C'est une arnaque de quelque dollars à chaque fois mais pour moi c'est inacceptable.
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Saumon Et Thon, Saumon Épicé, Saumon
Marie-Josée Sirois-Brousseau
J'ai commander à 7 reprises à cet endroit, ils sont toujours en retard de 30 min à 1h même si on appelle d'avance ( l'avant-midi pour le soir ver 18h), ce même s'il nous on valider que ça serait prêt. Chaque fois j'arrive et ma commande n'est même pas commencé et il n'y a pas foule en avant de moi pour prendre des commandes. Il y a aussi des erreurs dans les commandes une fois sur deux. Des oublis d'item ou il ont mis des avocat alors qu'on avait dit sans avocat, ou des arrêts dans les sashmi. Sérieusement, même si les gens sont correct et si les sushis sont correct, le service client est mauvais. Aucune offre de dédommagement offerte. Aucun malaise de leur part jamais. J'ai même des clients qui arrive après moi qui avait commandé et qui n'ont pas de commandes et qui dise de laisser faire que ça sera trop tard. La déception quand on planifié un souper d'avance et qu'on arrive chercher la commande et que finalement on a pas de souper ...leur comptoirs est souvent à moitié vide! Et on nous donne les affaire qui devait être chaude ...froide ... c'est vraiment insultant.C'est la dernière fois!Prenez le temps d'aller à la succursale de St-Apollinaire ou le service est impeccable, les sushi sont vraiment top travailler selon la chaîne et leur sont toujours respecter. Pour vrai je n'ai jamais été déçue à cet endroit.
Atmosphere: 1
Food: 1
Patrick Picard
If you want dry sushi, without flavor and not too sure to be good? This is the place to go! The last 3 times I've been there, the sushi was super dry, the rice hard and the whole thing tasteless, I know it's a sushi fast food, but I've never had this problem at others
Atmosphere: 3
Food: 1
Service: 3
Benjamin Rochefort
50 minutes late on our online order.... it's very average
Jessika Dumont
(Translated by Google) I called to order and got a yes instead of a sushi shop hello. I wondered if I had called in the right place. When I arrived the waitress was really unfriendly. I ate my salmon pokébol and 2 hours later I was sick, but really sick. I believe I didFood poisoning, salmon texture didn't look fresh as usual. I liked it a lot but I won't go back there again.(Original)J'ai appellé pour commander et j'ai eu droit à un oui au lieux d'un sushi shop bonjour. Je me demandais si javais appellé à la bonne place. Quand je suis arrivé la serveuse n'etais vraiment pas sympatique. J'ai manger mon pokébol au saumon et 2h plus tard j'ai été malade, mais vraiment malade. Je crois que j'ai faisUne intoxication alimentaire, la texture du saumon n'avais pas l'air fraiche comme dhabitude. J'aimais beaucoup mais je n'y retournerai plus.
Very disappointed, I called it, it was 6:19 p.m. and the young man told me that he could not accept my order of 5 makis since out of the 4 orders he had to make, he had two left before starting mine.?? I tell him it closes in 1 hour 40 minutes and still tells me he can't take my order this evening. Very ordinary it seems that when we close at 8 p.m. we do not refuse customers at 6:19 p.m. because of 2 orders.
Service: 1
Unfortunately, our last two experiences at the Sushi shop in Saint-Nicolas were very disappointing. The sushis are generally prepared in a hurry, a little "crooked", rather small, even very small, and certainly of lower quality than those prepared in other Sushi Shops in the area, notably the one in Saint-Romuald. We gave the runner a chance, but it was definitely our last order from this branch.
Atmosphere: 2
Food: 2
Service: 2
Early pm, there are no other customers. The waitress tells me that she has several online orders to prepare before serving me. I mention to him that it's only for tea. Unfortunately, it is impossible to deviate. Customers who order online seem to have priority. It would be better to close the restaurant and only respond to line orders. Another good example of the loss of humanism in our society. Damage.
Service: 1
This evening I paid $55 for sushi which was really disappointing. I recommend you avoid this restaurant. Some sushi was rolled incorrectly and/or simply did not have enough material inside. The taxiing was very poorly executed. An avocadomaki without avocado, just seaweed and rice.
I'm really disappointed that I wasted my money at this restaurant. Especially since I don't go there often... ever again.
Atmosphere: 3
Food: 1
Service: 3
What a disappointment to see that the portions for the poké bowls are halved... I was a loyal customer but would not order here again. When you pay an already substantial price, you want to get what you pay for, and that's not the case at all.
Not to mention the increasingly deplorable service (error in orders, missing ingredients, average quality), often 1 hour to 1 hour 30 minutes for an order is making fun of the world, especially to receive a child's portion with errors. Finished for me Sushi Shop
Atmosphere: 1
Food: 1
Service: 1
My sushi was rolled to perfection. Fresh, beautiful and delicious
Atmosphere: 3
Food: 5
Service: 5
It's kicked out by an employee who even put $36.01 worth of tips on my $46 bill and doesn't want to reimburse me. Falais fell on a manager from Quebec it took 45 minutes and 3 people on the phone to get my money back in addition to the service where he looks down on you June 29 at 2:23 p.m. was the worst day to go see them already that he had no one
Atmosphere: 1
Food: 1
Service: 1
As a general rule, I order a pokébowl every Friday and for the past two weeks, the quantities have been reduced by half and the rice didn't seem fresh to me. I called to communicate my dissatisfaction and they laughed in my face. $52 for 2 pokebowl is a joke. For my part, it's OVER.
Service: 1
Very disappointed with the shrimp and lobster Poké bowl, frankly a quantity for a child's meal for $26 with no research for ingredients. 1st time and last time I go there. I thought I'd treat myself to a nice luxury for once. Phew no!!!
Service: 4
Recommended dishes: Homard
The customer service is really bad at this sushi shop.
Restaurantji Recommends
Les sushis sont bons mais honnêtement sur deux commandes différentes, le personnel a fait payer en double la mayonnaise épicé pour la première et la deuxième à changé de sorte de sushi pour la seconde (de 8 morceaux Red Tiger maki on est passé à 5 morceaux red eye). C'est une arnaque de quelque dollars à chaque fois mais pour moi c'est inacceptable.
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Saumon Et Thon, Saumon Épicé, Saumon
J'ai commander à 7 reprises à cet endroit, ils sont toujours en retard de 30 min à 1h même si on appelle d'avance ( l'avant-midi pour le soir ver 18h), ce même s'il nous on valider que ça serait prêt. Chaque fois j'arrive et ma commande n'est même pas commencé et il n'y a pas foule en avant de moi pour prendre des commandes. Il y a aussi des erreurs dans les commandes une fois sur deux. Des oublis d'item ou il ont mis des avocat alors qu'on avait dit sans avocat, ou des arrêts dans les sashmi. Sérieusement, même si les gens sont correct et si les sushis sont correct, le service client est mauvais. Aucune offre de dédommagement offerte. Aucun malaise de leur part jamais. J'ai même des clients qui arrive après moi qui avait commandé et qui n'ont pas de commandes et qui dise de laisser faire que ça sera trop tard. La déception quand on planifié un souper d'avance et qu'on arrive chercher la commande et que finalement on a pas de souper ...leur comptoirs est souvent à moitié vide! Et on nous donne les affaire qui devait être chaude ...froide ... c'est vraiment insultant.C'est la dernière fois!Prenez le temps d'aller à la succursale de St-Apollinaire ou le service est impeccable, les sushi sont vraiment top travailler selon la chaîne et leur sont toujours respecter. Pour vrai je n'ai jamais été déçue à cet endroit.
Atmosphere: 1
Food: 1
If you want dry sushi, without flavor and not too sure to be good? This is the place to go! The last 3 times I've been there, the sushi was super dry, the rice hard and the whole thing tasteless, I know it's a sushi fast food, but I've never had this problem at others
Atmosphere: 3
Food: 1
Service: 3
50 minutes late on our online order.... it's very average
(Translated by Google) I called to order and got a yes instead of a sushi shop hello. I wondered if I had called in the right place. When I arrived the waitress was really unfriendly. I ate my salmon pokébol and 2 hours later I was sick, but really sick. I believe I didFood poisoning, salmon texture didn't look fresh as usual. I liked it a lot but I won't go back there again.(Original)J'ai appellé pour commander et j'ai eu droit à un oui au lieux d'un sushi shop bonjour. Je me demandais si javais appellé à la bonne place. Quand je suis arrivé la serveuse n'etais vraiment pas sympatique. J'ai manger mon pokébol au saumon et 2h plus tard j'ai été malade, mais vraiment malade. Je crois que j'ai faisUne intoxication alimentaire, la texture du saumon n'avais pas l'air fraiche comme dhabitude. J'aimais beaucoup mais je n'y retournerai plus.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Saumon
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