Be careful with online take-out orders.When not received in store your card is charged the same, but you will have to pay a second time to place a new order on site... despite it being indicated on the application:"What happens if my mobile order was not received by the Tim Hortons® restaurant I selected?""Show your mobile order to an employee by opening the "Recent" tab. Then tap "View Details" to see information about the mobile order in question. After verification, a member of "The Tim Hortons® team will prepare your order"Answer :Contact was made before leaving this review. You refused to refund the order under the pretext that it is at the discretion of the manager to do so. A commercial relationship depends on the receipt of a product or service, if this receipt does not take place, the theft of the money is, for me, pure and simple theft.
andre nadeau
Good coffee and
Atmosphere: 5
Food: 5
Service: 5
Jacynthe Leclerc
Mon conjoint et moi avons commandé café et muffins et pas foutu de nous donner le bon format de café en plus un des employés passait le balai sur le plancher sans tasser les chaises en plus on l'a même surpris à passer le balai sur les tables au lieu de désinfecter avec un linge et un produit où est-ce qu'on s'en va avec cette génération là ????
Atmosphere: 3
Food: 3
Service: 1
Patrick Roy Lapratte
Cappuccino Glacé for the win.
Atmosphere: 5
Food: 5
Service: 5
Sandra Sunshine
Very nice place with lots of activities for young people. We tried the fried donuts which are very good although too greasy and with apple juice. We went there on a Sunday and it was too crowded for our liking.Inflatable games at $5 per child are exaggerated. I remember coming a few years ago and it was free.
Atmosphere: 4
Food: 5
Service: 5
Kate Gagnon
Worst meal! I ordered a toasted croissant with cheese, turkey, mayo, salad and tomato. It's not grilled, no cheese and no mayo. The croissant is hard as a rock. I'm not going back there anymore. And I have to order another lunch somewhere else. A 2 year old would have done
Food: 1
Service: 2
Patrick Levesque
I don't know why you give your name to work in customer service when you're incapable of it. Only one employee manages to scrap the entire customer service while the others seem to be trying hard.
Atmosphere: 3
Food: 5
Service: 1
D. M.
Not very good breakfast and coffees on this visit. A bad day perhaps!?
Atmosphere: 3
Food: 3
Service: 3
Sonia Larochelle
Muffin still frozen when they should be fresh. Poorly maintained restaurant. Slow service, but nice staff.
Atmosphere: 2
Food: 1
Service: 3
Jessica Therrien Durand
Arrive around 6:40pm to go to the drive-thru, the employees were outside and left when they saw us, afterwards we didn't see them again and we couldn't order———————————————Arrived around 6:40pm to go to the drive-thru, the employees were outside, went away when they saw us and we never saw them after that, we weren't able to order anything
During my visit to your branch, I find that the customer service is good. However, it is necessary to improve the atmosphere of the team especially during the weekend, because it sometimes happens that a black tea becomes a black coffee. They must learn to work step by step to get there. Obviously, I have to speak more slowly like a turtle to be heard for the next time! ?
Atmosphere: 3
Food: 3
Service: 4
John Calmonte
(Translated by Google) During my visit to your branch, I find that the customer service is good. However, it is necessary to improve the atmosphere of the team especially during the weekend, because it sometimes happens that a black tea becomes a black coffee. They must learn to work step by step to get there. Obviously, I have to speak more slowly like a turtle to be heard for the next time! ?(Original)Lors de ma visite à votre succursale, je trouve que le service à la clientèle est bien. Cependant, il faut améliorer l'ambiance de l'équipe surtout durant la fin de semaine, car cela arrive parfois qu'un thé noir devient un café noir. Ils doivent apprendre à travailler par étape pour y arriver. Évidemment, je dois parler plus lentement comme une tortue pour être bien entendu pour la prochaine fois! ?
Atmosphere: 3
Food: 3
Service: 4
France Marcoux
(Translated by Google) Unmotivated staff, chat between them, do not take care of customers and very very dirty. The bathrooms are disgusting.(Original)Personnel non motivé, jase entre eux, ne s’occupe pas des clients et très très sale. Les salles de bains sont répugnantes.
Nan Peters
I'm only here for the return of the Walnut Crunch! ?
louis-philippe auclair
wrap tout croche, avec du brulée des autres wraps, ark tout court(Translated by Google)all crooked wrap, with burnt from other wraps, simply ark
Be careful with online take-out orders.When not received in store your card is charged the same, but you will have to pay a second time to place a new order on site... despite it being indicated on the application:"What happens if my mobile order was not received by the Tim Hortons® restaurant I selected?""Show your mobile order to an employee by opening the "Recent" tab. Then tap "View Details" to see information about the mobile order in question. After verification, a member of "The Tim Hortons® team will prepare your order"Answer :Contact was made before leaving this review. You refused to refund the order under the pretext that it is at the discretion of the manager to do so. A commercial relationship depends on the receipt of a product or service, if this receipt does not take place, the theft of the money is, for me, pure and simple theft.
Good coffee and
Atmosphere: 5
Food: 5
Service: 5
Mon conjoint et moi avons commandé café et muffins et pas foutu de nous donner le bon format de café en plus un des employés passait le balai sur le plancher sans tasser les chaises en plus on l'a même surpris à passer le balai sur les tables au lieu de désinfecter avec un linge et un produit où est-ce qu'on s'en va avec cette génération là ????
Atmosphere: 3
Food: 3
Service: 1
Cappuccino Glacé for the win.
Atmosphere: 5
Food: 5
Service: 5
Very nice place with lots of activities for young people. We tried the fried donuts which are very good although too greasy and with apple juice. We went there on a Sunday and it was too crowded for our liking.Inflatable games at $5 per child are exaggerated. I remember coming a few years ago and it was free.
Atmosphere: 4
Food: 5
Service: 5
Worst meal! I ordered a toasted croissant with cheese, turkey, mayo, salad and tomato. It's not grilled, no cheese and no mayo. The croissant is hard as a rock. I'm not going back there anymore. And I have to order another lunch somewhere else. A 2 year old would have done
Food: 1
Service: 2
I don't know why you give your name to work in customer service when you're incapable of it. Only one employee manages to scrap the entire customer service while the others seem to be trying hard.
Atmosphere: 3
Food: 5
Service: 1
Not very good breakfast and coffees on this visit. A bad day perhaps!?
Atmosphere: 3
Food: 3
Service: 3
Muffin still frozen when they should be fresh. Poorly maintained restaurant. Slow service, but nice staff.
Atmosphere: 2
Food: 1
Service: 3
Arrive around 6:40pm to go to the drive-thru, the employees were outside and left when they saw us, afterwards we didn't see them again and we couldn't order———————————————Arrived around 6:40pm to go to the drive-thru, the employees were outside, went away when they saw us and we never saw them after that, we weren't able to order anything
Restaurantji Recommends
During my visit to your branch, I find that the customer service is good. However, it is necessary to improve the atmosphere of the team especially during the weekend, because it sometimes happens that a black tea becomes a black coffee. They must learn to work step by step to get there. Obviously, I have to speak more slowly like a turtle to be heard for the next time! ?
Atmosphere: 3
Food: 3
Service: 4
(Translated by Google) During my visit to your branch, I find that the customer service is good. However, it is necessary to improve the atmosphere of the team especially during the weekend, because it sometimes happens that a black tea becomes a black coffee. They must learn to work step by step to get there. Obviously, I have to speak more slowly like a turtle to be heard for the next time! ?(Original)Lors de ma visite à votre succursale, je trouve que le service à la clientèle est bien. Cependant, il faut améliorer l'ambiance de l'équipe surtout durant la fin de semaine, car cela arrive parfois qu'un thé noir devient un café noir. Ils doivent apprendre à travailler par étape pour y arriver. Évidemment, je dois parler plus lentement comme une tortue pour être bien entendu pour la prochaine fois! ?
Atmosphere: 3
Food: 3
Service: 4
(Translated by Google) Unmotivated staff, chat between them, do not take care of customers and very very dirty. The bathrooms are disgusting.(Original)Personnel non motivé, jase entre eux, ne s’occupe pas des clients et très très sale. Les salles de bains sont répugnantes.
I'm only here for the return of the Walnut Crunch! ?
wrap tout croche, avec du brulée des autres wraps, ark tout court(Translated by Google)all crooked wrap, with burnt from other wraps, simply ark