Tim Hortons

9657 Bd Sainte-Anne, Sainte-Anne-de-Beaupré
(418) 702-4616

Recent Reviews

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Nafiz Imtiaz

Good food, good service. Looked understaffed as people had to wait really long! I got my ordered items after 15 minutes but I was okay. Some people were yelling like crazy. Management can be better in my opinion.

Atmosphere: 4

Food: 4

Service: 4

Nepal Chandra Nandi

Nice location, nice service, and nice ambience for quick requirements 👍

Atmosphere: 5

Food: 5

Service: 5

Pravin Maurya

It was very good and ean

Atmosphere: 5

Food: 5

Service: 5

Umut uludag

Absolutely unacceptable experience at this Tim Hortons. I was served bagels that were completely burnt (see photo). When I pointed it out, instead of fixing the problem, the staff made excuses and gave attitude. It was obvious they didn’t care about the quality of food they were serving. The burnt bagels weren’t just a one-off — they kept coming out like that without any attempt to change or improve them. I’ve never had such unprofessional service here before, and it honestly felt like they were being deliberately dismissive toward me. Totally unacceptable.

Anthony Peart

Just another Tim Hortons, No Big Deal!

White Cosmic Shaman

they charge 0.20$ more each coffee then everywhere else any size are 20cent more

Jean-Claude Lachapelle

Big fan of frozen Capucino, they are not always made according to standards, quantity as an example, taste and texture never the same 🤷

Atmosphere: 4

Food: 4

Service: 4

Marie-Josee Bedard

An abandoned restaurant. The benches are completely worn out, the cleanliness leaves much to be desired, toilet room and soap pump broken. It's pitiful

Atmosphere: 2

Food: 2

Service: 4

Caroline Cloutier

Very good customer service even if it takes a long time to get a coffee served. I give a rating of 2/5 today because the racks which contain the donuts, biscuits & muffins were dirty: dried cream sauce, seeds etc. The display clearly needed a good cleaning. I didn't order a donut for this reason. There seemed to be a shortage of staff at this branch and I have noticed this for a long time. This is a perception I felt while waiting for my order. Thanks anyway for the good service.

Atmosphere: 3

Food: 1

Service: 5

Armain Labeeb

worst tim hortons in quebec. Expensive prices, and customer service is the most disorganised. They dont keep track of whats due in the queue and mess up your order.

Atmosphere: 2

Food: 3

Service: 1

Amany-TTV

Good service! Poor condition of the benches. Quantity in wraps reduced. Taste in the wraps less present. Beautiful and full donut and pastry display. We ordered using the Tim Horton's app. We had 1/3 of our ordered items that were unavailable. But the guy behind the counter replaced our items with others that were more expensive! So, we left there with $6 more in stock!

Atmosphere: 3

Food: 3

Service: 5

Erika Ferland

you should adjust your opening hours.

Michelle Guilbert

Very nice for breakfast or a treat

Atmosphere: 5

Food: 5

Service: 4

Marco Simard

Passé à l'action de grâce. 2 des dirigeants se sont engueuler durant environ 15 minutes à propos du congédiement d'une employée. Cette attitude s'est répercuter chez les employés. Panini brûler, erreurs de commandes, délai d'attente incroyable, la file allait jusqu'à l'extérieur. Les clients ne savaient plus où regarder devant cette situation.

Atmosphere: 1

Food: 4

Service: 1

Adam Agnaou

It's still very nice that I put a star because in reality it's a real 0. 30 minute wait for a burnt sandwich, I'm going to ask for another sandwich since mine is burnt, then they tell me it's burnt, the bread was charred all around like coal.

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