ATTENTION. For sushi at 34.99 the clerk charges me $45 in tax.the guy tells me it's taxes.lol..we're up to 30% tax at the sushi shop, be careful.it was the last time. I'm certainly not the first to do this scam.
Maxime Paradis
If there was a zero star option I would have checked it. Our experience begins with lack of experience. We placed an order at 3:30 p.m. for 4:30 p.m. We were told that because of the size of our order that it would be gone by 5:30 p.m. My partner came by at 6:30 p.m. He couldn't find our order. Following their search they found the order sheet on the corner of the counter. The order did not start with 3 other customers who were waiting for their orders on average an hour late. The on-site clerk named Zachary allowed himself to be very arrogant despite the fact that they were very much in the wrong. We asked to speak to his supervisor. We are still waiting for this return call.
Atmosphere: 1
Food: 1
Service: 1
Julien Paris-Roy
I was so happy to learn of the arrival of a Sushi Shop in Ste-Cath. Unfortunately each visit results in a bad experience for me.I don’t think I’ve ever managed to get sushi made, after 7-8 visits it’s always “I’m no longer taking orders” despite it being 4-5 or 6 p.m. like this evening, Sunday. My girlfriend doesn't eat seaweed, so I only wanted to make her a few sashimi or a Poke, and as the "Grab and go" was empty, the employee of around 20 years old told me that he couldn't do anything (we're 2 hours and something from closing?!) I even offered to buy sushi in one of the last trays available and that he add a Poke on the fly to complete my order , nothing to do…For my part, I have finished trying. Looking at the other reviews, I see that I am not alone. It's a shame to go into customer service without offering any.
Atmosphere: 1
Food: 1
Service: 1
Lida Sánchez Sánchez
Awful service…said it was open and the guy didn’t want to take more orders…
christ p
I have to leave a review as my partner left one with 5 star and we want to update our thoughts on the place with this one. We ordered on the phone and many mistakes were done. We asked sweet passion with no cucumber and it came with. On the menu blossom are 5 and we received only 4. Volcano and sushi pizza came with no avocado. It's been 4 times we go there and 50% of the time they were mistakes. Last time, the employee didn't know how to make a cherry blossoms. Would not recommend
Atmosphere: 3
Food: 1
Service: 3
Anne Bourdages
Online ordering offers service for 11 a.m., but employees ENTER at 11 a.m. We got our orders around 11:25am. Our 5 orders were made 24 hours in advance. The boss would know but doesn't change things. The least we can do is not offer this time slot if it is impossible, out of respect for customers and employees who must receive unhappy customers without having control.Decent food for fast food sushi.
Food: 3
Service: 1
Pierre-luc Paquet
We placed an order over the phone to pick up our order 2 hours later.Order not made and invoice in the trash.Worst service ever.Forgotten as a restaurant
Atmosphere: 1
Food: 3
Service: 1
Lisa Longardi
Contrary to the reviews, I decided to try this store as the one in val belair has lately always served me orders with errors and made really roughly..I had a great experience last nightSushi ? rich, well cut, complete order without anything missing.The two kind and smiling boysI will be back.
Atmosphere: 5
Food: 5
Service: 5
Jonacraft7 Gaming
Poké have more and more Western ingredients, in 2 years it will be the same as eating local recipes, man, iceberg lettuce doesn't go in sushi criss, have you ever eaten sushi? Go to IGA's Yuzu instead for poké
Atmosphere: 2
Food: 2
Service: 2
Kathleen Savage
(Translated by Google) Mesclun never available, order error which had to be refunded to me (I'm still waiting), faded food. Too bad because some staff members are very nice and courteous. Unfortunately in my case I will not return.(Original)Mesclun jamais disponible, erreur de commande qui devait m'être remboursée (j'attends toujours), aliments défraîchis. Dommage car certains membres du personnel sont très gentils et courtois. Malheureusement dans mon cas je n'y retournerai pas.
(Translated by Google) Ate several times and it was very good!(Original)Manger plusieurs fois et c’était très bon!
nathalie blanchet
(Translated by Google) I showed up at dinner time, there was nothing in the display, when I asked if I could place an order and expect to receive it in an acceptable time I was told no . I won't be going back there again.(Original)Je me suis présenté sur l’heure du dîner, il n’y avait rien dans le présentoir, lorsque j’ai demandé si je pouvais passer une commande et m’attendre à la recevoir dans un délai acceptable on m’a répondu que non. Je n’y retournerai plus.
Service: 1
Marie-Eve Landry
(Translated by Google) Go to another sushi or even another sushi shop but not this one.No exchange of sauce. Often runs out of ingredients and changes the sushi without warningNo reminder from the manager for our points not received.Manager who told me today that since their rating is falling they respect sushi shop standards but no caviar on my sushi as the recipe says.Moreover, if it is really the manager who was at the cash desk this evening as my invoice stipulates, she talks really stupid to her employees(Original)Allez a un autre sushi ou meme un autre sushi shop mais pas celui ci.Aucun echange de sauce. Manque souvent dingrédien et change les sushi sans prévenirAucun rappel de la gérante pour nos points non recu.Gérante qui ma dit aujourdhui que puisque leur cote decende ils respectent les normes de sushi shop mais pas de caviar sur mes sushi comme le dit la recette.De plus, si cest vraiment la gérante qui etait a la caisse ce soir comme le stipule ma facture elle parle vraiment bete a ses employés
Atmosphere: 1
Food: 3
Service: 1
Myriam Dufour
(Translated by Google) Disappointing .... I'm used to ordering in sushi shops in Quebec and unfortunately the one in Sainte-Catherine has nothing to do with it ... There is always an important ingredient missing in the pokes. For example, I've already had the mango chicken poké and there were no mangoes... It's pretty flat as poké (lettuce, chicken, rice....) Also when ordering online, my order is not never ready in time...(Original)Décevant.... Je suis habituée de commander dans des sushi shop à Québec et malheureusement celui de Sainte-Catherine n'a rien avoir... Il manque toujours un ingrédient important dans les pokés. Par exemple, jai déjà pris le poké poulet mangue et il n'y avait pas les mangues... Ca fait assez plate comme poké (laitue, poulet, riz....) Aussi en commandant par internet, ma commande n'est jamais prête à temps...
Chris B
(Translated by Google) 2 in 2,Mistakes in orders, incomplete order, poorly rolled sushi, missing half of the ingredients in the sushi.If you want sushi done right, order Nagano sushi.If you want sushi quickly, go to Yuzu in the IGA.Either way you will get what you paid for.The sushi shop, none of that...(Original)2 en 2,Erreurs dans les commandes, commande incomplète, sushis mal roulé, manque la moitié des ingrédients dans les sushis.Si vous voulez des sushis bien fait, commandé du sushis Nagano.Si vous voulez des sushis rapidement, aller au Yuzu dans le IGA.Dans les 2 cas vous aller avoir ce que vous avez payé pour.Le sushis shop, rien de cela...
ATTENTION. For sushi at 34.99 the clerk charges me $45 in tax.the guy tells me it's taxes.lol..we're up to 30% tax at the sushi shop, be careful.it was the last time. I'm certainly not the first to do this scam.
If there was a zero star option I would have checked it. Our experience begins with lack of experience. We placed an order at 3:30 p.m. for 4:30 p.m. We were told that because of the size of our order that it would be gone by 5:30 p.m. My partner came by at 6:30 p.m. He couldn't find our order. Following their search they found the order sheet on the corner of the counter. The order did not start with 3 other customers who were waiting for their orders on average an hour late. The on-site clerk named Zachary allowed himself to be very arrogant despite the fact that they were very much in the wrong. We asked to speak to his supervisor. We are still waiting for this return call.
Atmosphere: 1
Food: 1
Service: 1
I was so happy to learn of the arrival of a Sushi Shop in Ste-Cath. Unfortunately each visit results in a bad experience for me.I don’t think I’ve ever managed to get sushi made, after 7-8 visits it’s always “I’m no longer taking orders” despite it being 4-5 or 6 p.m. like this evening, Sunday. My girlfriend doesn't eat seaweed, so I only wanted to make her a few sashimi or a Poke, and as the "Grab and go" was empty, the employee of around 20 years old told me that he couldn't do anything (we're 2 hours and something from closing?!) I even offered to buy sushi in one of the last trays available and that he add a Poke on the fly to complete my order , nothing to do…For my part, I have finished trying. Looking at the other reviews, I see that I am not alone. It's a shame to go into customer service without offering any.
Atmosphere: 1
Food: 1
Service: 1
Awful service…said it was open and the guy didn’t want to take more orders…
I have to leave a review as my partner left one with 5 star and we want to update our thoughts on the place with this one. We ordered on the phone and many mistakes were done. We asked sweet passion with no cucumber and it came with. On the menu blossom are 5 and we received only 4. Volcano and sushi pizza came with no avocado. It's been 4 times we go there and 50% of the time they were mistakes. Last time, the employee didn't know how to make a cherry blossoms. Would not recommend
Atmosphere: 3
Food: 1
Service: 3
Online ordering offers service for 11 a.m., but employees ENTER at 11 a.m. We got our orders around 11:25am. Our 5 orders were made 24 hours in advance. The boss would know but doesn't change things. The least we can do is not offer this time slot if it is impossible, out of respect for customers and employees who must receive unhappy customers without having control.Decent food for fast food sushi.
Food: 3
Service: 1
We placed an order over the phone to pick up our order 2 hours later.Order not made and invoice in the trash.Worst service ever.Forgotten as a restaurant
Atmosphere: 1
Food: 3
Service: 1
Contrary to the reviews, I decided to try this store as the one in val belair has lately always served me orders with errors and made really roughly..I had a great experience last nightSushi ? rich, well cut, complete order without anything missing.The two kind and smiling boysI will be back.
Atmosphere: 5
Food: 5
Service: 5
Poké have more and more Western ingredients, in 2 years it will be the same as eating local recipes, man, iceberg lettuce doesn't go in sushi criss, have you ever eaten sushi? Go to IGA's Yuzu instead for poké
Atmosphere: 2
Food: 2
Service: 2
(Translated by Google) Mesclun never available, order error which had to be refunded to me (I'm still waiting), faded food. Too bad because some staff members are very nice and courteous. Unfortunately in my case I will not return.(Original)Mesclun jamais disponible, erreur de commande qui devait m'être remboursée (j'attends toujours), aliments défraîchis. Dommage car certains membres du personnel sont très gentils et courtois. Malheureusement dans mon cas je n'y retournerai pas.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
(Translated by Google) Ate several times and it was very good!(Original)Manger plusieurs fois et c’était très bon!
(Translated by Google) I showed up at dinner time, there was nothing in the display, when I asked if I could place an order and expect to receive it in an acceptable time I was told no . I won't be going back there again.(Original)Je me suis présenté sur l’heure du dîner, il n’y avait rien dans le présentoir, lorsque j’ai demandé si je pouvais passer une commande et m’attendre à la recevoir dans un délai acceptable on m’a répondu que non. Je n’y retournerai plus.
Service: 1
(Translated by Google) Go to another sushi or even another sushi shop but not this one.No exchange of sauce. Often runs out of ingredients and changes the sushi without warningNo reminder from the manager for our points not received.Manager who told me today that since their rating is falling they respect sushi shop standards but no caviar on my sushi as the recipe says.Moreover, if it is really the manager who was at the cash desk this evening as my invoice stipulates, she talks really stupid to her employees(Original)Allez a un autre sushi ou meme un autre sushi shop mais pas celui ci.Aucun echange de sauce. Manque souvent dingrédien et change les sushi sans prévenirAucun rappel de la gérante pour nos points non recu.Gérante qui ma dit aujourdhui que puisque leur cote decende ils respectent les normes de sushi shop mais pas de caviar sur mes sushi comme le dit la recette.De plus, si cest vraiment la gérante qui etait a la caisse ce soir comme le stipule ma facture elle parle vraiment bete a ses employés
Atmosphere: 1
Food: 3
Service: 1
(Translated by Google) Disappointing .... I'm used to ordering in sushi shops in Quebec and unfortunately the one in Sainte-Catherine has nothing to do with it ... There is always an important ingredient missing in the pokes. For example, I've already had the mango chicken poké and there were no mangoes... It's pretty flat as poké (lettuce, chicken, rice....) Also when ordering online, my order is not never ready in time...(Original)Décevant.... Je suis habituée de commander dans des sushi shop à Québec et malheureusement celui de Sainte-Catherine n'a rien avoir... Il manque toujours un ingrédient important dans les pokés. Par exemple, jai déjà pris le poké poulet mangue et il n'y avait pas les mangues... Ca fait assez plate comme poké (laitue, poulet, riz....) Aussi en commandant par internet, ma commande n'est jamais prête à temps...
(Translated by Google) 2 in 2,Mistakes in orders, incomplete order, poorly rolled sushi, missing half of the ingredients in the sushi.If you want sushi done right, order Nagano sushi.If you want sushi quickly, go to Yuzu in the IGA.Either way you will get what you paid for.The sushi shop, none of that...(Original)2 en 2,Erreurs dans les commandes, commande incomplète, sushis mal roulé, manque la moitié des ingrédients dans les sushis.Si vous voulez des sushis bien fait, commandé du sushis Nagano.Si vous voulez des sushis rapidement, aller au Yuzu dans le IGA.Dans les 2 cas vous aller avoir ce que vous avez payé pour.Le sushis shop, rien de cela...