I would like to express my deep disappointment and dissatisfaction after my recent visit to one of your restaurants. I placed an order online at 4:27 p.m. and arrived at the drive-thru about 10 minutes later. Despite this, it took me over 28 minutes to finally receive my order, which is completely unacceptable for a service that is supposed to be fast. Never before have I had such an experience at any other restaurant chain.
To top it all off, the dessert I ordered looked absolutely nothing like the promotional photo. It was barely edible and of poor quality. The difference between what was promised and what I was served is simply shocking.
If I hadn't already paid, I would have left 100 times during this endless wait. I am outraged by this experience and expected much better from Burger King. I will not hesitate to share my experience with those around me.
Atmosphere: 1
Food: 1
Service: 1
Christine Mérot
Pleasant surprise with my Fish burger: perfect breaded fish, well cooked, good bread, excellent quality, cheaper than MC Do (more than $2) Better than Mc Do!!! It's really very good. Pleasant setting What a shame to have a room that is not clean, not really dirty and disgusting but really not clean. (disgusting children's chairs + walls see photos) table not cleaned. Really a shame!!!! (impeccable toilets)
Atmosphere: 2
Food: 5
Service: 5
Khysrow Akbari
Burger King has to reconfigure its work pace. They start to prepare the orders after the person show up or even 5 minutes later at the restaurant. Very slow for take-out
Atmosphere: 1
Food: 4
Service: 1
Daniel Crosland
It takes a really long time to get served specially on drive through (over 15-20 minutes sometimes), also some orders came missing items. They have a hard working team but seems understaffed most times.
Atmosphere: 4
Food: 3
Service: 3
Roger Bolduc
Fast food, but better than MC DO.
Atmosphere: 5
Food: 5
Service: 5
Barb Edma
Drive thru is a little long even if there isn’t a waiting line
Food: 5
Service: 5
Imad Aoun
With the application often of special vouchers.
Atmosphere: 5
Food: 5
Service: 5
Stephane Hebert
I love whoppers
Atmosphere: 5
Food: 5
Service: 5
martin alcaine
The service and food have improved a lot, they recovered a customer.
Besides the lousy food I’m boycotting Burger King and it’s Tim Hortons business for supporting IDF by providing free food and drinks to Israeli Militants. Avoid!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Whopper
Michael Daisomont
Good food, a little expensive in fact....
Atmosphere: 5
Food: 4
Service: 5
daniel Leroux
It's good but at home I had to add some condiments
Atmosphere: 5
Food: 2
Service: 5
Alain Beauchamp
My favorite of all fast food, period!! ?
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Poulet Croustillant, Trio Valeur Changer Frite Pour Une Poutine, Sandwich Au Poulet
Arnaud Latour
Excellent service, fast, courteous, well done to their entire team.
I would like to express my deep disappointment and dissatisfaction after my recent visit to one of your restaurants. I placed an order online at 4:27 p.m. and arrived at the drive-thru about 10 minutes later. Despite this, it took me over 28 minutes to finally receive my order, which is completely unacceptable for a service that is supposed to be fast. Never before have I had such an experience at any other restaurant chain.
To top it all off, the dessert I ordered looked absolutely nothing like the promotional photo. It was barely edible and of poor quality. The difference between what was promised and what I was served is simply shocking.
If I hadn't already paid, I would have left 100 times during this endless wait. I am outraged by this experience and expected much better from Burger King. I will not hesitate to share my experience with those around me.
Atmosphere: 1
Food: 1
Service: 1
Pleasant surprise with my Fish burger: perfect breaded fish, well cooked, good bread, excellent quality, cheaper than MC Do (more than $2) Better than Mc Do!!! It's really very good. Pleasant setting What a shame to have a room that is not clean, not really dirty and disgusting but really not clean. (disgusting children's chairs + walls see photos) table not cleaned. Really a shame!!!! (impeccable toilets)
Atmosphere: 2
Food: 5
Service: 5
Burger King has to reconfigure its work pace. They start to prepare the orders after the person show up or even 5 minutes later at the restaurant. Very slow for take-out
Atmosphere: 1
Food: 4
Service: 1
It takes a really long time to get served specially on drive through (over 15-20 minutes sometimes), also some orders came missing items. They have a hard working team but seems understaffed most times.
Atmosphere: 4
Food: 3
Service: 3
Fast food, but better than MC DO.
Atmosphere: 5
Food: 5
Service: 5
Drive thru is a little long even if there isn’t a waiting line
Food: 5
Service: 5
With the application often of special vouchers.
Atmosphere: 5
Food: 5
Service: 5
I love whoppers
Atmosphere: 5
Food: 5
Service: 5
The service and food have improved a lot, they recovered a customer.
Parking: Ample and close parking
Kid-friendliness: They have electronic games
Wheelchair accessibility: Completely
Atmosphere: 4
Food: 3
Service: 4
The service and food are excellent.
Restaurantji Recommends
Besides the lousy food I’m boycotting Burger King and it’s Tim Hortons business for supporting IDF by providing free food and drinks to Israeli Militants. Avoid!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Whopper
Good food, a little expensive in fact....
Atmosphere: 5
Food: 4
Service: 5
It's good but at home I had to add some condiments
Atmosphere: 5
Food: 2
Service: 5
My favorite of all fast food, period!! ?
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Poulet Croustillant, Trio Valeur Changer Frite Pour Une Poutine, Sandwich Au Poulet
Excellent service, fast, courteous, well done to their entire team.
Atmosphere: 4
Food: 4
Service: 5
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