Terrible expérience. I ordered a wrap with bacon and sausage and they said wrap travailleur. I asked if they could put the has brown on the side because I DONT WANT IT IN? They said I will have to charge you. What is the difference between having the hash brown in the wrap vs giving it to me on the side? Are you not giving me the hash brown anyways.??? I told them to charge the wrap travailleur and just put the hash brown on the side however that was too complicated for them to comprehend. They said I have to charge extra for the hash brown although charging the wrap travailleur already. Customer service is lost in this place. What happened to « customer is always right » I think they need to fix their policies if not educate the staff.
Atmosphere: 1
Food: 1
Service: 1
Johanne Crochetiere
Excellent service
Martin Bergeron
Very clean
Atmosphere: 4
Food: 5
Service: 4
Rejean larrivee
Polite people drive-thru
Atmosphere: 5
Food: 5
Service: 5
Marc5142
Super good service, Nancy is the best. Continue like this.
Atmosphere: 5
Food: 5
Service: 5
frankyghost
It takes a long time to get served
Atmosphere: 2
Food: 3
Service: 2
Sanogo Yaya
Like almost every Tim Hortons restaurant I've been to, the drive-thru is very, very slow. However, the meals away from star gourmets are quite decent (fast food above all). What I like the most is their cold drink such as iced cappuccino, strawberry frosted which tends to disappear and many others.
Vegetarian options: It seems to me that they offer meals of this type.
Kid-friendliness: Just for eating, no play area suitable for children.
Wheelchair accessibility: The restaurant is accessible to people in wheelchairs.
Atmosphere: 3
Food: 3
Service: 3
Nicolas Pelletier
Perfect experience
Atmosphere: 4
Food: 4
Service: 4
Lionel Rimbault
40 minutes for two sandwiches… lunch time yes but still a fast-food restaurant. 40 minutes. That makes no sense.
I went to the steering wheel services, customer services who do not seem to understand French well. Repeat the command 4 times to confirm. Arriving at the order window missing items and after discussing with the lady who took my order she became very combative and offended. Accused me several times of not having said that. After stopping serving me, another person was sent to complete the service. Due to her behavior very afraid to consume our drinks as I wouldn't be surprised if she spit in them. Don't go there at this time you will be confronted and sent away if you try to rectify their mistake.
Atmosphere: 1
Food: 1
Service: 1
Mathis Durand
Welcoming and open service, warm atmosphere and receptive employee, I loved it. Especially compared to all the word of mouth... I can't say anything about the cuisine, but incredible speed and receptivity
Atmosphere: 4
Food: 3
Service: 5
Ginette
Really slow
Sass
A new serious employee, called Martin, gives a quick, expert and respectful service.He makes all the difference.
And thank you for his smile and his enthusiasm.
[Original]
Un nouvel employé sérieux, dénommé Martin, donne un service rapide, expert et respectueux. Il fait toute la différence.
Et merci pour son sourire et son enthousiasme.
Atmosphere: 5
Food: 5
Service: 5
Mr Pelle
They had to do 4 wraps and they mess up 2 of them food dont look fresh and got hair in one of the sandwich also took 25min to get our food tim horton is so bad now bunch of incompetent people work there
Good service
Food: 5
Service: 5
Terrible expérience. I ordered a wrap with bacon and sausage and they said wrap travailleur. I asked if they could put the has brown on the side because I DONT WANT IT IN? They said I will have to charge you. What is the difference between having the hash brown in the wrap vs giving it to me on the side? Are you not giving me the hash brown anyways.??? I told them to charge the wrap travailleur and just put the hash brown on the side however that was too complicated for them to comprehend. They said I have to charge extra for the hash brown although charging the wrap travailleur already. Customer service is lost in this place. What happened to « customer is always right » I think they need to fix their policies if not educate the staff.
Atmosphere: 1
Food: 1
Service: 1
Excellent service
Very clean
Atmosphere: 4
Food: 5
Service: 4
Polite people drive-thru
Atmosphere: 5
Food: 5
Service: 5
Super good service, Nancy is the best. Continue like this.
Atmosphere: 5
Food: 5
Service: 5
It takes a long time to get served
Atmosphere: 2
Food: 3
Service: 2
Like almost every Tim Hortons restaurant I've been to, the drive-thru is very, very slow.
However, the meals away from star gourmets are quite decent (fast food above all).
What I like the most is their cold drink such as iced cappuccino, strawberry frosted which tends to disappear and many others.
Vegetarian options: It seems to me that they offer meals of this type.
Kid-friendliness: Just for eating, no play area suitable for children.
Wheelchair accessibility: The restaurant is accessible to people in wheelchairs.
Atmosphere: 3
Food: 3
Service: 3
Perfect experience
Atmosphere: 4
Food: 4
Service: 4
40 minutes for two sandwiches… lunch time yes but still a fast-food restaurant. 40 minutes. That makes no sense.
Restaurantji Recommends
I went to the steering wheel services, customer services who do not seem to understand French well. Repeat the command 4 times to confirm. Arriving at the order window missing items and after discussing with the lady who took my order she became very combative and offended. Accused me several times of not having said that. After stopping serving me, another person was sent to complete the service. Due to her behavior very afraid to consume our drinks as I wouldn't be surprised if she spit in them. Don't go there at this time you will be confronted and sent away if you try to rectify their mistake.
Atmosphere: 1
Food: 1
Service: 1
Welcoming and open service, warm atmosphere and receptive employee, I loved it. Especially compared to all the word of mouth... I can't say anything about the cuisine, but incredible speed and receptivity
Atmosphere: 4
Food: 3
Service: 5
Really slow
A new serious employee, called Martin, gives a quick, expert and respectful service.He makes all the difference. And thank you for his smile and his enthusiasm. [Original] Un nouvel employé sérieux, dénommé Martin, donne un service rapide, expert et respectueux. Il fait toute la différence. Et merci pour son sourire et son enthousiasme.
Atmosphere: 5
Food: 5
Service: 5
They had to do 4 wraps and they mess up 2 of them food dont look fresh and got hair in one of the sandwich also took 25min to get our food tim horton is so bad now bunch of incompetent people work there
Atmosphere: 1
Food: 1
Service: 1
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