Valentine

Name: Valentine
Address: 1 Rue La Plaza de Mauricie, Shawinigan, Quebec, G9N 7C1, Canada
Telephone: (819) 539-6580
Price range: $
Rating: 2.7

$ • Fast Food

Hours:
1 Rue La Plaza de Mauricie, Shawinigan
(819) 539-6580

Menu Order Online

About Valentine

Valentine is a restaurant that generally offers excellent service and very delicious food at very reasonable prices. The customers praise the fantastic service, with the staff being very patient and accommodating, even when a customer is practicing their French. The poutine is described as the best the customers have had in a long time, with "really squeaky cheese."

However, on one particular Sunday visit, the service was described as a "mess" with disorganization and incompetence from the manager and staff. Three customers were waiting to be served, with orders getting mixed up and delays in getting the food out. One customer had to wait a long time for their order of 4 hot dogs, while another customer's club sandwich and fries ended up cold and inedible by the time it was finally served. The manager was criticized for not being able to manage the situation properly.

Despite this negative experience, the customers note that this poor service does not reflect the normal high standards of Valentine, where the food and service are typically 5-star quality. They chalk it up to the particular team working that day, hoping the usual excellent standards will return.