Ben & Florentine

I went there last Sunday and our French server Nils was great! Dynamic and helpful, always quick with coffee refills. The food was good and the ambiance was beautiful.

I went this morning for lunch and I am surprised by the quality of service I received! Having been there a few times, I am ready to say that this morning was by far my best experience 🫡 a waiter named Lucas (if I remember correctly) knew how to serve us delicately and even helped me try something new to celebrate my birthday and I am entirely grateful! Thank you again for this beautiful start to the day and we look forward to seeing you again next time

Atmosphere: 4

Food: 5

Service: 5

Always so nice to visit a Ben&Florentine :). The waiter Felix-Antoine was really cute. I recommend 110%!!

Atmosphere: 5

Food: 5

Service: 5

We came on a Saturday at 8:30am and were warmly welcomed. The service was incredibly fast, and the plates were generously garnished – so much so that we had to take away a good part of our meal! Our server, Félix-Antoine, was very attentive, stopping by regularly to refill our coffee cups and make sure everything was going well. A big thank you to him, as well as to the entire team for their professionalism and kindness.

The atmosphere of the restaurant is very pleasant: the music, discreet and well chosen, allows you to chat without difficulty. The space is spacious, which adds to the comfort, although it is a shame that the establishment closes at 3:00 p.m.

In summary, a more than positive experience: delicious food, impeccable service and a friendly atmosphere. We highly recommend this place and will definitely come back!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Avocat Bacon Et Chèvre Servi Sur Paim 12 Grains

A very busy Saturday brunch. They informed early on they were short-staffed. Brought us coffee and complimentary toasts (were really good). Staffs were very polite in apologizing for the delay. Order took a while but still ended up well-made.

Excellent choice, everything is fresh and excellent service by Lilliane.
Good atmosphere with good music

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Breakfast Poutine

I decided to give this restaurant another chance today, but unfortunately my experience was just as disappointing as the previous times. The service is consistently poor: extremely slow, with inattentive servers who seem to completely ignore customers. Don't expect a coffee refill; in fact, enjoy your first cup, because it will probably be the only one you receive. This was my third visit, and each time the same problems were present. It is obvious that this restaurant suffers from serious management problems. After three attempts, I decided to never go back there again.

Atmosphere: 3

Food: 4

Service: 1

Impossible de passer une commande dans les applications quand on nous oblige à utiliser. Les applications livrent deux maisons plus bas deux maisons plus haut. La personne au téléphone nous dit qu’elle ne peut rien faire pour nous. Donc ce message est pour la Direction. Travailler avec vos applications pour faire en sorte qu’elles intègrent les nouvelles adresses…

Service: 1

Endless wait, the food was cold, the atmosphere was chaotic and unclean

Atmosphere: 1

Food: 1

Service: 1

Great staff, crispy chicken burger and marinated red cabbage really a great idea, I like it

Atmosphere: 5

Food: 5

Service: 5

The food is good, but in recent years they have lost a lot of it.

The service is horribly slow and the customers are noisy. After my last visits they unfortunately lost me as a customer.

Atmosphere: 2

Food: 4

Service: 1

It took 30 minutes before a waiter decided to see us to order and ate these because we went to see someone. They seemed to be all new people who don't know how to clear the tables. We serve people before us, the food takes 45 minutes to arrive even though the restaurant is half empty. The eggs are cold, the fruit is dry and warm for the little he had. I asked for no onion and there was some. In short, nothing was up to par. I would not go to this branch again, because the wait is not worth it.

Food: 1

Service: 1

Nous sommes arrivé à 12h50. Avant de pouvoir commander ça à pris 45 minutes. Avant de manger 1h15 environ. Très domage j'aimais cette endroit, mais je ne reviendrai plus. Sans compter que le serveur de la section d'à côté à fait passer la commande de sa copine en priorité en cuisine et parlé avec elles pour un cumulatif d'environ 30minutes.

Atmosphere: 1

Food: 1

Service: 2

Extremely slow service, I had to get up and see the waiter twice to get service. Employees seem to prefer talking or flirting with customers to working. Do not recommend in any way.

Service: 1

Very good, adequate atmosphere and service a little slow but very nice

Atmosphere: 3

Food: 5

Service: 4

Recommended dishes: Poilée Bacon Et Oeuf Crevé