Out of 4 main courses, 2 with mistake, wrong kind of poutine, and meal 4 strips of chicken replace with breast. Check your dishes before leaving!!!
Atmosphere: 3
Food: 3
Service: 5
Janet Aubertin
I have been picking up the "Special Tuesday Chef's Choice" for over 20 years & have always been pretty happy with getting at least 1 breast out of 2 or 3 meals. A few weeks ago I picked up 3 Chef's Choice meals & was very disappointed, as I received 3 legs with hardly any meat on all 3 & the fries were cold and very small compared to usual. I asked specifically for the 3 cole slaws to be replaced with extra sauce & received no cole slaw & no extra sauce on all 3 meals. I was very upset & embarrassed, as I was treating my my invitees. All 3 of us (my son, my grandson & myself), did not enjoy the meal at at all! 🤬🤢😡 Don't know if I will go again.
Atmosphere: 3
Food: 3
Service: 1
Karen Carlson
We really enjoy the food, and order online a lot however after our experience tonight, will look at ordering elsewhere. We ordered at 5:30, estimated time to us was between 6:20-6:45pm which is already pretty slow. Currently 6:50 and no food. I called, no apology but was told our order would be on the way soon.
Atmosphere: 1
Food: 3
Service: 1
Sheraz Chaudhry
I ordered 2 leg portions as a meal and 1 large poutine for $58.25 and we didn't think to look in the boxes, we were missing the poutine and we didn't have to call to tell us in the end that we had to wait 15 minutes for him to come back and it took 25 minutes for the woman on the phone to give an attitude and not even an apology or at least a discount or refund.
Atmosphere: 1
Food: 1
Service: 1
Styxxx Styxxx
For 10 years it's real crap I order once or twice a year out of nostalgia hoping for the best come back but no
Lyne Martel
We were Saturday afternoon no Rush order finger chicken the fries according to me were reheated were hard stiff. Really sad at the price we pay and not hot It's not the first time
Isabelle L
Avoid during their renovations! There is no point ordering in advance, the wait is endless and the manager is in a very bad mood. This is ridiculous!
Atmosphere: 1
Food: 3
Service: 1
Mélissa Plante
Good morning,
The positive side of my order today is that fortunately the sauce and poutine as well as the chicken are still very good.
The negative sides, firstly concerning the bread. I understand that you are busy, I understand that it is the holiday season, I also understand that you may be experiencing a shortage of employees. But the freshness of the bread must be up to par for the customer.
Second negative point, the delivery man seemed really stupid, in addition to not wishing Happy Holidays. Had I known before, I wouldn't have tipped him $7.
In addition, my mother informed me that twice at this Benny, when giving the tip, she was told that it is not much.
Excuse me but you deliver to an HLM, even if they are people who don't have a lot of means, she still gives you $2 and what's more it's an HLM for elderly people. I know it's not much, but she rarely spoils and the $2 she gives you is the $2 for her wash. They are still human beings. You are a delivery person, but you make more money than this type of clientele. If you don't have a heart, change jobs. At least she gives you the same and you have the car provided. If you want to make even more money, change jobs.
Benny, I believe that the values of your delivery people and cooks do not match the customer service that you want to share with your customers.
Happy Holidays to you and your team
PS. If I could give a 5 star to the receptionist who took my call, I would. Well done to you for serving me and answering my questions with a smile in your voice.
Food: 4
zoe lefebvre
I ordered a Benny bowl and he had a live fly in my bowl. Following a call and a complaint, he brings me another bowl with another fly in it. I was surprised and discouraged, Benny has to clean his kitchen, it’s unacceptable!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Bol Pop Pop Bowl
Noel Lajeunesse
For real wait 2:30 for a fairly ordinary meal from you and it's never a very ordinary meal ever again I order from you it's not like before unfortunately..
After over 40yrs of being a customer, I will not be ordering from them again. This is no longer a business friendly to English speaking customers and one thing I don't tolerate is when my dollar is being discriminated. So good luck Benny with your staff that pretend to not understand the most basics in language and you can hold on to your twice cooked chicken where the skin has the texture of wood. NO MORE!
Ali C
Garbage service
Atmosphere: 1
Service: 1
Mike Snake
I would love to see the face of the new owner of the benny!!! It's a mess compared to before.
It's about to change to ɓəņɲý
Food: 1
Service: 1
Stephane Fournel
I ask for a club sandwich no tomatoes with brun meet, I got a club sandwich with tomatoes and with frozen meet and a poutine that I never ask, I'm allergic to tomatoes so thank you but no thanks, never again, you just lost a customer, and we used to by from you guys once a week.
Gill Grenier
Wow I call 30 minutes before 10 p.m. and they tell me they are no longer delivering (Tuesday September 14, 2021) Honestly it's hard :-\
Today November 28th I wanted to go online to order one of their special for $9.99 on online orders, but their site is not working, so I called and they told me that the specials are no longer in effect, but on their website it is indicated until December 2.
Out of 4 main courses, 2 with mistake, wrong kind of poutine, and meal 4 strips of chicken replace with breast. Check your dishes before leaving!!!
Atmosphere: 3
Food: 3
Service: 5
I have been picking up the "Special Tuesday Chef's Choice" for over 20 years & have always been pretty happy with getting at least 1 breast out of 2 or 3 meals. A few weeks ago I picked up 3 Chef's Choice meals & was very disappointed, as I received 3 legs with hardly any meat on all 3 & the fries were cold and very small compared to usual. I asked specifically for the 3 cole slaws to be replaced with extra sauce & received no cole slaw & no extra sauce on all 3 meals. I was very upset & embarrassed, as I was treating my my invitees. All 3 of us (my son, my grandson & myself), did not enjoy the meal at at all! 🤬🤢😡 Don't know if I will go again.
Atmosphere: 3
Food: 3
Service: 1
We really enjoy the food, and order online a lot however after our experience tonight, will look at ordering elsewhere. We ordered at 5:30, estimated time to us was between 6:20-6:45pm which is already pretty slow. Currently 6:50 and no food. I called, no apology but was told our order would be on the way soon.
Atmosphere: 1
Food: 3
Service: 1
I ordered 2 leg portions as a meal and 1 large poutine for $58.25 and we didn't think to look in the boxes, we were missing the poutine and we didn't have to call to tell us in the end that we had to wait 15 minutes for him to come back and it took 25 minutes for the woman on the phone to give an attitude and not even an apology or at least a discount or refund.
Atmosphere: 1
Food: 1
Service: 1
For 10 years it's real crap I order once or twice a year out of nostalgia hoping for the best
come back but no
We were Saturday afternoon no Rush order finger chicken the fries according to me were reheated were hard stiff. Really sad at the price we pay and not hot
It's not the first time
Avoid during their renovations! There is no point ordering in advance, the wait is endless and the manager is in a very bad mood. This is ridiculous!
Atmosphere: 1
Food: 3
Service: 1
Good morning,
The positive side of my order today is that fortunately the sauce and poutine as well as the chicken are still very good.
The negative sides, firstly concerning the bread. I understand that you are busy, I understand that it is the holiday season, I also understand that you may be experiencing a shortage of employees. But the freshness of the bread must be up to par for the customer.
Second negative point, the delivery man seemed really stupid, in addition to not wishing Happy Holidays. Had I known before, I wouldn't have tipped him $7.
In addition, my mother informed me that twice at this Benny, when giving the tip, she was told that it is not much.
Excuse me but you deliver to an HLM, even if they are people who don't have a lot of means, she still gives you $2 and what's more it's an HLM for elderly people. I know it's not much, but she rarely spoils and the $2 she gives you is the $2 for her wash. They are still human beings. You are a delivery person, but you make more money than this type of clientele. If you don't have a heart, change jobs. At least she gives you the same and you have the car provided. If you want to make even more money, change jobs.
Benny, I believe that the values of your delivery people and cooks do not match the customer service that you want to share with your customers.
Happy Holidays to you and your team
PS. If I could give a 5 star to the receptionist who took my call, I would. Well done to you for serving me and answering my questions with a smile in your voice.
Food: 4
I ordered a Benny bowl and he had a live fly in my bowl. Following a call and a complaint, he brings me another bowl with another fly in it. I was surprised and discouraged, Benny has to clean his kitchen, it’s unacceptable!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Bol Pop Pop Bowl
For real wait 2:30 for a fairly ordinary meal from you and it's never a very ordinary meal ever again I order from you it's not like before unfortunately..
Atmosphere: 1
Service: 1
Restaurantji Recommends
After over 40yrs of being a customer, I will not be ordering from them again. This is no longer a business friendly to English speaking customers and one thing I don't tolerate is when my dollar is being discriminated.
So good luck Benny with your staff that pretend to not understand the most basics in language and you can hold on to your twice cooked chicken where the skin has the texture of wood. NO MORE!
Garbage service
Atmosphere: 1
Service: 1
I would love to see the face of the new owner of the benny!!! It's a mess compared to before.
It's about to change to ɓəņɲý
Food: 1
Service: 1
I ask for a club sandwich no tomatoes with brun meet, I got a club sandwich with tomatoes and with frozen meet and a poutine that I never ask, I'm allergic to tomatoes so thank you but no thanks, never again, you just lost a customer, and we used to by from you guys once a week.
Wow I call 30 minutes before 10 p.m. and they tell me they are no longer delivering (Tuesday September 14, 2021)
Honestly it's hard :-\
Today November 28th I wanted to go online to order one of their special for $9.99 on online orders, but their site is not working, so I called and they told me that the specials are no longer in effect, but on their website it is indicated until December 2.
You are just thieves
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