The guy delivery named Sebastian threw my food over my head and then demanded a tip and then threw my garbage and recycling cans all over my lawn. Horrible!!
Atmosphere: 5
Food: 5
Service: 1
Eric David
Be aware service counter workers are sleeping. I waited 30mins for my order. They dont verify who's taking what! Not cool!
Atmosphere: 1
Food: 3
Service: 1
Norman Yean
Been going here for as long as I can remember, living in Brossard. Still great Chicken and amazing sauce.
Atmosphere: 5
Food: 5
Service: 5
Jorge Guillen
Best chiken Rotisseries!
Atmosphere: 5
Food: 5
Service: 5
Gabriel Golovka
Honestly service was impeccable and fast for a take out order and I really loved the service from the lady in the front at around this time. Because of the fast service and even more reliable crew I got to my bus in time blessing in disguise thank you Bennys Grande allé.
Atmosphere: 5
Food: 5
Service: 5
Cheryl Weldrick
Ordered a club sandwich. Should have ordered a chicken sandwich, would have been cheaper as there was 1 peice of bacon and 2 tomatoe slices and half a leaf of lettuce. Too.many times, too.many chances. Last time.
Food: 2
Service: 4
Kyle Faria
THIS IS THE BEST BENNY AND HAS BEEN AROUND FOREVER
Amazing, I have no words. Gravy is like liquid gold. Chicken is so delicious. Workers are humorous and kind. We come here when we crave good chicken and crave good laughs. 🤗🍗🐔
Atmosphere: 5
Food: 5
Service: 5
jcb
Out of 4 main courses, 2 with mistake, wrong kind of poutine, and meal 4 strips of chicken replace with breast. Check your dishes before leaving!!!
Atmosphere: 3
Food: 3
Service: 5
Janet Aubertin
I have been picking up the "Special Tuesday Chef's Choice" for over 20 years & have always been pretty happy with getting at least 1 breast out of 2 or 3 meals. A few weeks ago I picked up 3 Chef's Choice meals & was very disappointed, as I received 3 legs with hardly any meat on all 3 & the fries were cold and very small compared to usual. I asked specifically for the 3 cole slaws to be replaced with extra sauce & received no cole slaw & no extra sauce on all 3 meals. I was very upset & embarrassed, as I was treating my my invitees. All 3 of us (my son, my grandson & myself), did not enjoy the meal at at all! 🤬🤢😡 Don't know if I will go again.
Atmosphere: 3
Food: 3
Service: 1
Karen Carlson
We really enjoy the food, and order online a lot however after our experience tonight, will look at ordering elsewhere. We ordered at 5:30, estimated time to us was between 6:20-6:45pm which is already pretty slow. Currently 6:50 and no food. I called, no apology but was told our order would be on the way soon.
I ordered 2 leg portions as a meal and 1 large poutine for $58.25 and we didn't think to look in the boxes, we were missing the poutine and we didn't have to call to tell us in the end that we had to wait 15 minutes for him to come back and it took 25 minutes for the woman on the phone to give an attitude and not even an apology or at least a discount or refund.
Atmosphere: 1
Food: 1
Service: 1
Styxxx Styxxx
For 10 years it's real crap I order once or twice a year out of nostalgia hoping for the best come back but no
Lyne Martel
We were Saturday afternoon no Rush order finger chicken the fries according to me were reheated were hard stiff. Really sad at the price we pay and not hot It's not the first time
Isabelle L
Avoid during their renovations! There is no point ordering in advance, the wait is endless and the manager is in a very bad mood. This is ridiculous!
Atmosphere: 1
Food: 3
Service: 1
Mélissa Plante
Good morning,
The positive side of my order today is that fortunately the sauce and poutine as well as the chicken are still very good.
The negative sides, firstly concerning the bread. I understand that you are busy, I understand that it is the holiday season, I also understand that you may be experiencing a shortage of employees. But the freshness of the bread must be up to par for the customer.
Second negative point, the delivery man seemed really stupid, in addition to not wishing Happy Holidays. Had I known before, I wouldn't have tipped him $7.
In addition, my mother informed me that twice at this Benny, when giving the tip, she was told that it is not much.
Excuse me but you deliver to an HLM, even if they are people who don't have a lot of means, she still gives you $2 and what's more it's an HLM for elderly people. I know it's not much, but she rarely spoils and the $2 she gives you is the $2 for her wash. They are still human beings. You are a delivery person, but you make more money than this type of clientele. If you don't have a heart, change jobs. At least she gives you the same and you have the car provided. If you want to make even more money, change jobs.
Benny, I believe that the values of your delivery people and cooks do not match the customer service that you want to share with your customers.
Happy Holidays to you and your team
PS. If I could give a 5 star to the receptionist who took my call, I would. Well done to you for serving me and answering my questions with a smile in your voice.
The guy delivery named Sebastian threw my food over my head and then demanded a tip and then threw my garbage and recycling cans all over my lawn. Horrible!!
Atmosphere: 5
Food: 5
Service: 1
Be aware service counter workers are sleeping. I waited 30mins for my order. They dont verify who's taking what! Not cool!
Atmosphere: 1
Food: 3
Service: 1
Been going here for as long as I can remember, living in Brossard. Still great Chicken and amazing sauce.
Atmosphere: 5
Food: 5
Service: 5
Best chiken Rotisseries!
Atmosphere: 5
Food: 5
Service: 5
Honestly service was impeccable and fast for a take out order and I really loved the service from the lady in the front at around this time. Because of the fast service and even more reliable crew I got to my bus in time blessing in disguise thank you Bennys Grande allé.
Atmosphere: 5
Food: 5
Service: 5
Ordered a club sandwich.
Should have ordered a chicken sandwich, would have been cheaper as there was 1 peice of bacon and 2 tomatoe slices and half a leaf of lettuce.
Too.many times, too.many chances.
Last time.
Food: 2
Service: 4
THIS IS THE BEST BENNY AND HAS BEEN AROUND FOREVER
Amazing, I have no words. Gravy is like liquid gold. Chicken is so delicious. Workers are humorous and kind. We come here when we crave good chicken and crave good laughs. 🤗🍗🐔
Atmosphere: 5
Food: 5
Service: 5
Out of 4 main courses, 2 with mistake, wrong kind of poutine, and meal 4 strips of chicken replace with breast. Check your dishes before leaving!!!
Atmosphere: 3
Food: 3
Service: 5
I have been picking up the "Special Tuesday Chef's Choice" for over 20 years & have always been pretty happy with getting at least 1 breast out of 2 or 3 meals. A few weeks ago I picked up 3 Chef's Choice meals & was very disappointed, as I received 3 legs with hardly any meat on all 3 & the fries were cold and very small compared to usual. I asked specifically for the 3 cole slaws to be replaced with extra sauce & received no cole slaw & no extra sauce on all 3 meals. I was very upset & embarrassed, as I was treating my my invitees. All 3 of us (my son, my grandson & myself), did not enjoy the meal at at all! 🤬🤢😡 Don't know if I will go again.
Atmosphere: 3
Food: 3
Service: 1
We really enjoy the food, and order online a lot however after our experience tonight, will look at ordering elsewhere. We ordered at 5:30, estimated time to us was between 6:20-6:45pm which is already pretty slow. Currently 6:50 and no food. I called, no apology but was told our order would be on the way soon.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
I ordered 2 leg portions as a meal and 1 large poutine for $58.25 and we didn't think to look in the boxes, we were missing the poutine and we didn't have to call to tell us in the end that we had to wait 15 minutes for him to come back and it took 25 minutes for the woman on the phone to give an attitude and not even an apology or at least a discount or refund.
Atmosphere: 1
Food: 1
Service: 1
For 10 years it's real crap I order once or twice a year out of nostalgia hoping for the best
come back but no
We were Saturday afternoon no Rush order finger chicken the fries according to me were reheated were hard stiff. Really sad at the price we pay and not hot
It's not the first time
Avoid during their renovations! There is no point ordering in advance, the wait is endless and the manager is in a very bad mood. This is ridiculous!
Atmosphere: 1
Food: 3
Service: 1
Good morning,
The positive side of my order today is that fortunately the sauce and poutine as well as the chicken are still very good.
The negative sides, firstly concerning the bread. I understand that you are busy, I understand that it is the holiday season, I also understand that you may be experiencing a shortage of employees. But the freshness of the bread must be up to par for the customer.
Second negative point, the delivery man seemed really stupid, in addition to not wishing Happy Holidays. Had I known before, I wouldn't have tipped him $7.
In addition, my mother informed me that twice at this Benny, when giving the tip, she was told that it is not much.
Excuse me but you deliver to an HLM, even if they are people who don't have a lot of means, she still gives you $2 and what's more it's an HLM for elderly people. I know it's not much, but she rarely spoils and the $2 she gives you is the $2 for her wash. They are still human beings. You are a delivery person, but you make more money than this type of clientele. If you don't have a heart, change jobs. At least she gives you the same and you have the car provided. If you want to make even more money, change jobs.
Benny, I believe that the values of your delivery people and cooks do not match the customer service that you want to share with your customers.
Happy Holidays to you and your team
PS. If I could give a 5 star to the receptionist who took my call, I would. Well done to you for serving me and answering my questions with a smile in your voice.
Food: 4
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