Second Cup Café
861 Rue St Pierre, Terrebonne
(450) 326-1033
Recent Reviews
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I like the place they have very good coffee. And the staff are friendly.highly recommended.
Horrible rude service!
The cashier didn't greet me, she seemed tired of her job, the table was super dirty and sticky and I've never had such disgusting coffee, thank you but no thank you, plus we don't stock them with pumpkin
Atmosphere: 1
Food: 1
Service: 1
I strongly advise against this place, very poor customer service
Employees spend their time chattering without worrying about the customer
No hello, no smile, no attention
Atmosphere: 1
I DO NOT RECOMMEND, very poor service and average quality of products. 5 employees including 1 at the cash register, 1 who prepares the coffees and 3 who do nothing, who prefer to chat and be on their phones. While we are still waiting for our 4 cakes and no one cares... When we ask where our order is, no one knows what we ordered... While there is a long line at the cash register...
I liked the coffee and the employees are charming.
Atmosphere: 4
Food: 4
Service: 5
Careful. Expired Milks.
I ordered a matcha latte with oat milk 3 days ago. While I was drinking it I noticed gooey chunks in my mouth. I looked under the cup and realized the milk was heavily expired. I took it right back and waited in line while trying not to throw up. They offered to remake my drink but by that point I felt so nauseated and sick that I just asked for a refund. The man didn’t even give me the right amount back but I didn’t feel like arguing over it since I felt extremely nauseated.
If you go there please look inside your cups.
Atmosphere: 1
Food: 1
Service: 1
The coffee was so terrible, I tested like I was drinking milk.
The employees are young with zero experience about how to make a coffee
I tried it several times with the same bad coffee
Atmosphere: 1
Food: 1
Service: 1
Ouff Michael what a disappointment your service is completely in your image. Serve a cake for $9.99 and for the utensils you tell me go get it yourself!! Your colleague was ashamed of you so she took over to finish the bill. No, but it's a shame to be there just to give you a tip that you don't even deserve. Second cup bad experience again
The place is not very clean, both the toilets and the floors and even the walls are dirty, the table legs have so many crumbs, I wonder if this place is ever cleaned.
Atmosphere: 2
Food: 2
Service: 2
Restaurantji Recommends
Very slow service, employees chat among themselves when they are supposed to prepare orders and the caramel smoothie does not taste like mustard caramel at all
Atmosphere: 3
Food: 3
Service: 1
Nice little place for a drink or food. Soft serve creams (ice creams) are great with a wide choice of flavors. To do !
Atmosphere: 5
Food: 4
Service: 4
Nous avons commandé des chocolats chauds. Ils étaient froid et sans chocolat, en résumé du lait.
Atmosphere: 4
Food: 2
Service: 2
Bad service and expensive, young people in the counter with a Hugh lack of training, 0 customer service.
Atmosphere: 1
Food: 2
Service: 1
The place is clean and well decorated. The menu is interesting, but I wonder what it can be like during busy times having waited several minutes for coffee and hot chocolate when the place was deserted on a winter evening. Still, I will return to try their ice cream during the next summer season.
Atmosphere: 4
Food: 5
Service: 4
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