Luxor
213 Notre-Dame St E, Victoriaville
(819) 752-2022
Recent Reviews
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Dessert : Tartufo aux pistaches 🫶🏻
Je recommande vivement. C’est un vrai régal 5 étoiles 🌟et de plus un service exceptionnel.🙌
My husband took me here for Mother’s Day! We had the Tomahawk steak and was it ever worth the price! Every bite was divine!
This is the first time I've tried this restaurant and it will be the last. We were placed at a table. It took a good 20 minutes before a waitress with no joy of living who looked at us with her tired eyes came to serve us and ask us our choice on the menu. She left so quickly when we said our main meals that I didn't I didn't even have time to ask for a drink because she didn't offer us anything.
15 minutes later she comes back with our fondue parmesan starter and the fondue falls on the table. She doesn't offer us change, I take it straight from the table...
She fills our glasses with water and spills it everywhere, she doesn't apologize...
Another good 20 min after finishing our starter the main meal arrives.
The quality of pasta carbonara is questionable. I get a cream pastry soup with imitation bacon. No love or generosity in this dish. Pasta with a sauce wrap from the store is much better...
I look around at everyone looking exasperated at waiting so long.
No one came to see us when we finished. We therefore decided to go and get the addition at the checkout so as not to wait another 20 minutes.
In short, it was a dinner that will remain etched in our memory, but for the wrong reasons.
Good luck
Kid-friendliness: Not really suitable for children. They don't want to serve a children's menu if the parents don't eat a main meal on the menu.
Atmosphere: 1
Food: 1
Service: 1
My filet mignon was excellent, cooked to perfection. The plates are well presented and plentiful.
The service is friendly and fast.
I recommend
Atmosphere: 5
Food: 5
Service: 5
Good but made expensive,
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Brochette de Poulet, Breuvage, Filet de Doré Jaune
The service does not live up to the bill. 20 minutes before the waitress approached our table with a tired attitude, she seemed like she didn't feel like being there. Surprise only, 2 choices of white wine. I'm stunned. The waitress leaves our table because I tell her it's not possible, she leaves without taking an order. 10 minutes later another cheerful waitress arrives. Still only 2 choices of white wine, despite a menu with an interesting and quite expensive main course. She takes our order. The plate arrives 45 minutes later. It's only "good"...not anything to justify the price. It's been a long time since I went there. It's going to be okay. No need to go back. The price is way too high for the quality of the service and the food.
Excellent lunch, perfect service
Atmosphere: 5
Food: 5
Service: 5
Honestly the worst dinning experience I’ve ever had, it took 2 hours for the food to arrive, it is way too overpriced, our reserved room was given to someone else and on top of that our waters were never refilled. This is not was it used to be.
Atmosphere: 1
Food: 2
Service: 2
More white and red wine of our choice, more cod, half cooked hamburger, skewer of ridiculous mini scallops, fettuccine made with mini shrimp, bubbly steak burnt underneath well hidden and it took 2 hours to be served!!!!
Atmosphere: 2
Service: 2
Restaurantji Recommends
never again
Price too high for the quality of the food!!!
Avoid if you have children too long service even though it was 4:45 p.m. on a Saturday and the restaurant was empty
Note that I have been a waiter for 20 years, it is not my type of complaining except in extreme cases like this
Atmosphere: 1
Food: 1
Service: 1
Very nice restaurant. Good table service. Very nice server.
Prices are high for what is served. The meat appears to be of quality. But.
In Quebec, at the height of the fresh fruit and vegetable season, the sides are very disappointing. I would have received the same ones on the bland side in the middle of winter.
Good pieces of veal served with bland and limp boiled carrots. Commercial pepper sauce. The all-dressed potato is forgotten.
Wagyu burger. The kitchen served me a charred dumpling. Hard, pungent and downright disgusting. Served with a green salad with very ordinary grated carrot.
Positive point, the fries are good.
Lots of improvement to be made for the price paid.
Atmosphere: 4
Food: 2
Service: 3
Terrible from terrible
Bad experiences happen...but with the one we had, it's impossible for me to leave it without comment. Here, point by point, are the reasons that made our experience quite disappointing:
Context: we had reserved a room for my grandmother's birthday at 10:30 a.m. There were two large tables and there were 5 of us on a small table next to each other.
1. After 1.5 hours of waiting, we still did not have water and coffee at the table. There were two young servers for the group but both seemed new to the restaurant business. They went back and forth to bring one drink at a time or even came back empty-handed.
2. After all this waiting, I decided to get up and go to one of the two servers to tell him that we would like to order drinks and food. We had a toddler at our table who was really starting to get hungry. I am told that yes, they will come.
3. Several minutes passed and still without news from the waiters, I got up and picked up the coffee flint that was lying on the counter. I started serving our table.
4. Once the waiters came back into the room, they started going around the two large tables ignoring the fact that we had mentioned having a small hungry child at our table..So we started writing on a Let's top our meal choices to speed up the process when they come to see us. They said they would rush to serve the meals to our table as a priority, which they did.
5. At 1 p.m., we were forced to leave because we had other obligations. Note that my grandparents still had not received their plates, we were all discouraged for them.
When we went to pay at the counter, there was a queue of people in front of the cash register and there was no one to answer them. The owner's wife came and started charging people. In turn, we expressed our disappointment while remaining respectful. We understand that labor is difficult to find and having worked in catering (my sister and I), we know that there are days when it is more difficult to provide A1 service. The owner's wife laughed in our faces and responded in an extremely cavalier manner, she was very arrogant. To top it all off, we had the luxury (pun intended) of having the owner come up to us and insult us for sharing our disappointment with his wife. They told us that they didn't have time to train new employees and that if we were thirsty, we just had to ask (see point #2)
In short, the service experience we received was disappointing but the lack of respect and professionalism from the owner and his wife was totally unacceptable. We will never set foot in this establishment again and I strongly suggest that you encourage any other restaurant in the area.
One of our worst experiences... 1h30 after our arrival we still had no drinks. Employees walk around empty-handed. Several errors in the orders, not to mention that one person still did not have their plate after 2 hours... for a brunch... the worst part of all that was that the owners raised their voice at us when we told them about it. our comments at the time of the invoice, using unprofessional language.
Atmosphere: 1
Food: 4
Service: 1
Great food. Great waitress.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Alfredo, Poutine
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