I've heard and seen the way Brandi treats her employees an it is absolutely unacceptable. And the way she texts her emoloyees is so unprofessional. Employees have complained about it but she singles out anyone who tries and cuts there hours.
Atmosphere: 1
Food: 1
Service: 1
Dot Sacchetti
Getting Coffee for Christmas gifts
Atmosphere: 5
Food: 5
Service: 5
Richard Euhus
Cashier was rude and had a attitude
Atmosphere: 1
Food: 5
Service: 1
K P
Stopped going. Prices increased service went down. Coffee more often than not made wrong.
Atmosphere: 3
Food: 3
Service: 3
Michelle Langlois
D&D in barrington, RI closes at 7pm but many times I’ve gone there at 6pm and they no longer offer certain drinks due to already cleaning. I went there at 5pm last week to order a frozen drink and was told they already cleaned machine and it would be an hour before they could give me drink.
Atmosphere: 3
Food: 3
Service: 2
Joe
The only dunk I'll go to!
Jakson
Ive came here over 100 times and the food isn’t that bad but I got a burnt bagel one time, just once. The refreshers are always good. The times that I went the staffs were nice besides a middle aged woman. if they ran out of an item they would I’ll replace it for you with another. The hash browns and SEC are always on point. But overall the place is nice it’s just that they need to make sure to not clean everything up and hour before closing.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Hash Browns
Sarah Hemond
Very disappointed in the latte. My husband and typically enjoy Dunkin lattes. This time, his was good. For some reason mine tasted awful like the coffee beans were re-used. Had to toss the drink.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Donuts
Michael M
Horrible and rude and unprofessional employees that work Saturdays and Sundays mornings, the female employees are so disrespectful and impolite to customers. So many other coffee places then this nasty Dunkin.
Atmosphere: 2
Food: 3
Service: 1
Haley “HaleyLMT”
This Dunkin’ location has been consistently problematic. Despite being a loyal customer for years, my regular order is frequently incorrect. The staff’s attitude is hit or miss, and there’s a noticeable lack of enthusiasm. The recent introduction of charges for extras adds to the frustration, especially when my coffee often arrives poorly made. The drive-through experience is marred by staff gossip, and the practice of sending customers to the parking lot to avoid affecting timers is inconvenient. If your order is simple, you might be okay, but for larger orders, double-check everything. Overall, the service and quality have declined, making it a challenging choice for a reliable morning coffee spot.EDIT: Since contacting the manager at this location, my experience has gotten much better. Less drama, ease of ordering and no hassle from previous employees. Much better service and less stress!!! Thank you
There are other choices, try Blue Kangaroo or Coffee Depot in Warren, both 5 starsMyself and numerous other no longer step foot in this DunkinThe restroom in Barrington Dunkin is now locked, the key is on a heavy 10 inch Crescent Wrench and even if you are a 20 year customer, a 70 year old disabled Veteran with a 70 year old Bladder, they make you order before they give you the key. Saying the the bathroom is only for customers. Like after 20 years of coming there (the staff person has been there for at least 2 years of that) my friend was there just for the bathroom???Just this past weekend the Manager comes at my seated Disabled Veteran 70 year old neighbor in what appeared as a threatening manner yelling at him and accusing him of swearing at her staff, and said that "we don't like you, no one likes you, you are always making trouble, we don't want you here" (or words close to that). It was a terrible situation that in my opinion was brought on by the manager.Another time I observed a server accidently spill hot coffee over the counter missing a baby by inches who was sitting in a carrier on the floor against the counter next to his mother. He didn't apologize and doesn't even comp the coffee, makes the mother pay for it.Another neighbor who has been going to this place for over 20 years accidently spilled his coffee before he even got a chance take a sip, he didn't want to ask for a replacement so I asked for a free replacement, they complained and said "I didn't spill it" but finally replaced it for free, reluctantly. We went back to our table and talked between ourselves about how this staff was not customer friendly, especially to the senior citizen Veterans (some of us wear ball caps with our branch of service). We then hear the Duncan staff from behind the counter badmouthing us.Another friend told me that he saw a man (who he didn't know) complain to the staff that he was still waiting for his coffee, the manager yelled at him " you order here and pick up your coffee over there!!! There was no sign indicating that.The staff for the most part is unprofessional and the Manager is the worst and has a temper issue with customers in my opinion.Read some of the other negative reviews.
Atmosphere: 1
Food: 3
Service: 1
Lanerd12
They mean☹️
Atmosphere: 2
Food: 4
Service: 1
Ryan Ottone
UNPROFESSIONAL AND INCOMPETENT!!!!Place was empty when I arrived so I was helped immediately which is the only positive thing I can say. My sandwich after being made was thrown on to the side counter and turns out mess and some how undercooked. I then waited patiently off to the side because they got very busy quickly for my coffee. After four customers placed and received their orders I walked up to the counter and finally was asked if I needed something. I stated that I hadn’t received my coffee and was met with a questioning look and being told that they made it…I didn’t have it and they looked at me like I was hiding it somewhere. The employees finally found my coffee over by the online pick up window and they gave it to me. With my coffee and sandwich in hand I went and grabbed a straw and made my way to the door only to over hear the two employees condescendingly commenting about me standing there “staring” as I waited for my order in front of a full line of customers. I bit my tongue and left. This was One of the most unpleasant experiences I’ve had at a Dunkin’ Donuts. The unprofessionalism and incompetence at this location is absolutely unreal, and to talk negatively about a customer at all. Never mind while they’re in earshot is absolutely absurd. I will never come back to this location.
I've heard and seen the way Brandi treats her employees an it is absolutely unacceptable. And the way she texts her emoloyees is so unprofessional. Employees have complained about it but she singles out anyone who tries and cuts there hours.
Atmosphere: 1
Food: 1
Service: 1
Getting Coffee for Christmas gifts
Atmosphere: 5
Food: 5
Service: 5
Cashier was rude and had a attitude
Atmosphere: 1
Food: 5
Service: 1
Stopped going. Prices increased service went down. Coffee more often than not made wrong.
Atmosphere: 3
Food: 3
Service: 3
D&D in barrington, RI closes at 7pm but many times I’ve gone there at 6pm and they no longer offer certain drinks due to already cleaning. I went there at 5pm last week to order a frozen drink and was told they already cleaned machine and it would be an hour before they could give me drink.
Atmosphere: 3
Food: 3
Service: 2
The only dunk I'll go to!
Ive came here over 100 times and the food isn’t that bad but I got a burnt bagel one time, just once. The refreshers are always good. The times that I went the staffs were nice besides a middle aged woman. if they ran out of an item they would I’ll replace it for you with another. The hash browns and SEC are always on point. But overall the place is nice it’s just that they need to make sure to not clean everything up and hour before closing.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Hash Browns
Very disappointed in the latte. My husband and typically enjoy Dunkin lattes. This time, his was good. For some reason mine tasted awful like the coffee beans were re-used. Had to toss the drink.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Donuts
Horrible and rude and unprofessional employees that work Saturdays and Sundays mornings, the female employees are so disrespectful and impolite to customers. So many other coffee places then this nasty Dunkin.
Atmosphere: 2
Food: 3
Service: 1
This Dunkin’ location has been consistently problematic. Despite being a loyal customer for years, my regular order is frequently incorrect. The staff’s attitude is hit or miss, and there’s a noticeable lack of enthusiasm. The recent introduction of charges for extras adds to the frustration, especially when my coffee often arrives poorly made. The drive-through experience is marred by staff gossip, and the practice of sending customers to the parking lot to avoid affecting timers is inconvenient. If your order is simple, you might be okay, but for larger orders, double-check everything. Overall, the service and quality have declined, making it a challenging choice for a reliable morning coffee spot.EDIT: Since contacting the manager at this location, my experience has gotten much better. Less drama, ease of ordering and no hassle from previous employees. Much better service and less stress!!! Thank you
Service: 4
Restaurantji Recommends
Typical Dunkin' , possibly needs a refresh but as good a product line as ever
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Donuts
Good, but they have messed up my order a few times.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Bacon Egg and Cheese, Sausage Egg and Cheese, Croissant, Hash Browns, Wake-Up Wrap - Sausage Egg and Cheese, Munchkins Donut Hole Treats, Coffee Roll, Wake-Up Wrap - Bacon Egg and Cheese, Bagels, Muffins, Donuts, Doughnut, Turkey Sausage Egg and Cheese, Sourdough Breakfast Sandwich, Strawberry, Hazelnut Iced Coffee, Caramel Iced Macchiato, Dunkin' Coconut Refreshers, Everything Stuffed Bagel Minis, Stuffed Biscuit Bites
There are other choices, try Blue Kangaroo or Coffee Depot in Warren, both 5 starsMyself and numerous other no longer step foot in this DunkinThe restroom in Barrington Dunkin is now locked, the key is on a heavy 10 inch Crescent Wrench and even if you are a 20 year customer, a 70 year old disabled Veteran with a 70 year old Bladder, they make you order before they give you the key. Saying the the bathroom is only for customers. Like after 20 years of coming there (the staff person has been there for at least 2 years of that) my friend was there just for the bathroom???Just this past weekend the Manager comes at my seated Disabled Veteran 70 year old neighbor in what appeared as a threatening manner yelling at him and accusing him of swearing at her staff, and said that "we don't like you, no one likes you, you are always making trouble, we don't want you here" (or words close to that). It was a terrible situation that in my opinion was brought on by the manager.Another time I observed a server accidently spill hot coffee over the counter missing a baby by inches who was sitting in a carrier on the floor against the counter next to his mother. He didn't apologize and doesn't even comp the coffee, makes the mother pay for it.Another neighbor who has been going to this place for over 20 years accidently spilled his coffee before he even got a chance take a sip, he didn't want to ask for a replacement so I asked for a free replacement, they complained and said "I didn't spill it" but finally replaced it for free, reluctantly. We went back to our table and talked between ourselves about how this staff was not customer friendly, especially to the senior citizen Veterans (some of us wear ball caps with our branch of service). We then hear the Duncan staff from behind the counter badmouthing us.Another friend told me that he saw a man (who he didn't know) complain to the staff that he was still waiting for his coffee, the manager yelled at him " you order here and pick up your coffee over there!!! There was no sign indicating that.The staff for the most part is unprofessional and the Manager is the worst and has a temper issue with customers in my opinion.Read some of the other negative reviews.
Atmosphere: 1
Food: 3
Service: 1
They mean☹️
Atmosphere: 2
Food: 4
Service: 1
UNPROFESSIONAL AND INCOMPETENT!!!!Place was empty when I arrived so I was helped immediately which is the only positive thing I can say. My sandwich after being made was thrown on to the side counter and turns out mess and some how undercooked. I then waited patiently off to the side because they got very busy quickly for my coffee. After four customers placed and received their orders I walked up to the counter and finally was asked if I needed something. I stated that I hadn’t received my coffee and was met with a questioning look and being told that they made it…I didn’t have it and they looked at me like I was hiding it somewhere. The employees finally found my coffee over by the online pick up window and they gave it to me. With my coffee and sandwich in hand I went and grabbed a straw and made my way to the door only to over hear the two employees condescendingly commenting about me standing there “staring” as I waited for my order in front of a full line of customers. I bit my tongue and left. This was One of the most unpleasant experiences I’ve had at a Dunkin’ Donuts. The unprofessionalism and incompetence at this location is absolutely unreal, and to talk negatively about a customer at all. Never mind while they’re in earshot is absolutely absurd. I will never come back to this location.
Atmosphere: 1
Food: 1
Service: 1
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