DePetrillo's Pizza & Bakery

I have loved this place for years (bringing pizza for hosts when we are traveling and always buying it for our guests and parties) but quality and service has declined significantly under new ownership. Pizza is undercooked, and crust is uneven when it used to be perfect. I continued buying assuming maybe they were just off days, but it was brought to my attention they switched hands recently and this explains it all. I will say the bakery goods are delicious but I only bought them when picking up pizza and now I refuse to get their pizza (when I would order 3/4 times a month before). Not only has the food quality declined, but their customer service is just as bad. After four or five bad pizzas I finally called to complain and was met with defensiveness and poor customer service. After persisting, I received store credit ( but was rudely told to come quickly bc it won’t last long and not given an expiration date) and honestly never went back to get my free pizza bc it will also be mediocre. The nail in the coffin was their recent help wanted ad on Facebook that was downright unprofessional and even though the requirements they listed are necessary to do your job well, the tone and attitude made it very clear this person would not be fun to work with or for. Too bad, so sad. Went from my favorite pizza on the planet, to an establishment I refuse to support. Last thing I want to add is that the girls at the register have always been pleasant enough, but the issues seem to stem from management/owners.

Atmosphere: 2

Food: 1

Service: 3

Buyer beware they sell you day old as fresh. Bought a half tray of strips 2 spinach rolls and one stromboli roll. Also 3 day old rolls. Paid over $60 and not one item was fresh. Pizza strips were dry and dough was tough. Rolls were warm on the outside and cold on the inside. Not acceptable. Charging fresh price for day old is just wrong. This is why you are loosing customers.

Atmosphere: 1

Food: 1

Service: 1

I love this place I grew up in Rhode Island and I now live in Maine. I always stop there on my trips back home they have wicked good pizza strips and dam good cupcakes. I always make sure I bring some back with me

Atmosphere: 5

Food: 5

Service: 5

Love it!!!

Atmosphere: 5

Food: 5

Service: 5

Best taco pizza!

Atmosphere: 5

Food: 5

Service: 5

Love walking to Coventry location. Smells soooo good. Food is always on point. Someone is always there to greet you. We typically only get the red and white stripes of party pizza and a few Calzones. Love the PB cookies and omg are the pizza chips to die for!!

Atmosphere: 5

Food: 5

Service: 5

Best pizza stripe on the planet!!!!

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Pizza Strips, Absolutely, Pizza, Pepperoni and Onion Pizza, Calzones Brownie Cookies, Italian, Pepper Biscuits, Olives Mushrooms Spinach

The pizza chips and pizza went downhill. Tastes like sweet tomato’s squished on it. Not a good sauce. Calzones are dry. If you want really good bakery items the drive to Atwood Ave Johnston is worth it. The original Italian bakery is where I go. So good. Right near St Rocco’s. You won’t be disappointed

Note they close at 830 pm and open at 8am the time on the website will be changed. Food is outstanding!

Atmosphere: 5

Food: 5

Service: 5

Really love the calzones. The problem is, they are so inconsistent. One little piece of chicken in a chick/broccolli.Also, @ 12:30 in the afternoon, the bottoms shouldn't be so hard that they aren't edible. But last week around the same time, they were perfect, nice and soft bread with plenty of fillings. Sure hope.they can get a handle on what's going on in the kitchen. Maybe a timer ? Maybe using some kinda measuring system for ingredients ? Or possibly employees that care. Hope my next visit is better. About to give up. Best of luck on your next visit.

Atmosphere: 5

Food: 3

Service: 5

Had two large pizzas from there last night. They were truly perfect! I could not believe now heavy they were when I picked up the boxes. Not skimping on anything here. Also, the young lady who waited on me was lovely. I will definitely be back. Thanks!

Atmosphere: 3

Food: 5

Service: 5

Best bakery arround excellent bakery pizza and thier baked goods out of this world

Atmosphere: 5

Food: 5

Service: 5

This place is takeout only. There's nothing I've had here that wasn't delicious 😋! 4 stars is the best rating I usually give because 5 stars is a rarity! Definitely worth a stop and try visit!

Atmosphere: 4

Food: 4

Service: 4

Last month strips awful . Raw . Need to hire someone who knows how hat they are doing . This is like the forth time in a row .

Always great food and service