Dunkin Donuts
4120 RI-122, Cumberland
(401) 658-1912
Recent Reviews
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cashiers are always super nice considering i show most days to grab something to eat. super friendly everywhere and they always make my food right, and the food's pretty cheap for dunkin'. i mean, just look at my fire meal!!!
Kid-friendliness: super welcome to everybody. i bring my friends to walk there and they're very friendly to us.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Sourdough Breakfast Sandwich, Hot Honey Bacon Sandwich
The food was great but a few months ago I went and they just flat out were slow and one just quit and the other had to yell.
Atmosphere: 3
Food: 5
Service: 3
They sold me a Chorizo & Egg Wrap totally frozen, not cook at all. I pay almost 6 dollars for that wrap I’m so disappointed, I was already on my way to work I can’t come back to return this garbage
Atmosphere: 1
Food: 1
Service: 1
The coffee and refresher were amazingly made, my boyfriend forgot his keys and they were kind enough to immediately make sure noone took them from the counter. They are such amazing workers
The coffee and refresher were amazingly made, my boyfriend forgot his keys and they were kind enough to immediately make sure noone took them from the counter. They are such amazing
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wake
Grace was very happy and made sure my order was right when I called back and asked what had happened. Big color difference. She said no green tea was made green and she will properly make sure it's made right. She had great people skills and awesome customer service.. thanks for fixing this issue
Atmosphere: 3
Food: 5
Service: 3
My coffee was made exactly how I requested, staff was very friendly with positive personalities.
Atmosphere: 5
Food: 5
Service: 5
In the morning staff at this Dunkin does not attend the customers instead they would leave you waiting for almost twenty minutes before they even attend to you , personally would never again stop at this
Service: 1
No complaints
Slowest service in the state. Employee was nice but it’s 530pm. I received a coffee with a ticket timed 351pm.
Restaurantji Recommends
I love my large ice coffee from dunkin ?
The negative reviews are completely accurate, the staff is under performing and incompetent. Avoid this place if you can.
I'll never return to this location. I was trapped in the drive through line for over 45 minutes! I think they made my coffee as soon as I ordered it, but it took so long to get to the window my hot coffee was cold by the time I got it. I was almost late picking up my daughter since I was stuck here forever.
Atmosphere: 1
Food: 5
Service: 1
Coffee seems better here for some reason. I get a large frozen each time and most other DD's don't make it the way I like just a fyi
Just awful. Aside from the 30 minute wait in the drive thru with people in cars screaming to hurry up. They seem to not understand the point of drive thru. I've worked for Dunkin many years ago and there's no reason it should take that long. The coffee is 9/10 subpar. I don't even bother with food because it's always burnt and I don't have another 10 minutes to wait. Seems like they are understaffed and that's understandable but why is an associate cleaning and stocking when there is a huge line. Focus on your customer and keep it moving. No sense of urgency. I bet the drive thru times are always in the red. One time I decided to go in thinking it would be faster. Nobody was working the counter and multiple people cut in front of me to order at the pickup area. I get so fed up I ordered on the app and best coffees were the most absolute garbage I've ever had.
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