Dunkin'
20 Ann and Hope Way, Cumberland
(401) 725-1921
Recent Reviews
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I just popped in for an iced coffee and a muffin. The young man who waited on me was so attentive, polite, made my coffee correctly and was very ambitious with restocking behind the counter. Neat and organized. I hope y’all treat him well. The person working with him was very nice as well. Thanks so much for the extra effort. It really, really matters.
Atmosphere: 5
Food: 4
Service: 5
Please install shades for afternoon customers! Too hot to enjoy a coffee
If you specifically ask for the flavor shot they will put the swirl in. Every single time without fail. Dairy is a pretty big allergen and clearly management hasn't trained staff appropriately on why it's important to read directions.
Atmosphere: 1
Food: 1
Service: 1
Best to go off hours. It's ok when busy but its busy.
Atmosphere: 1
Food: 4
Service: 3
This Dunkin has one of the best customer service I’ve seen. As busy as the ladies were, they still took their time to insure both my daughter’s food and drinks came out exactly how they requested. They even took their time to ask my girls if everything came out the way they wanted. My daughters said this was the best Dunkin they’ve been too.
Atmosphere: 5
Food: 5
Service: 5
Go they’re almost every other day they know me by name and my coffee is perfect. Great bunch of people work in there.
Atmosphere: 5
Food: 5
Service: 5
Incompetence. Disgusting work habits. Unclean and rude. Better off door dashing or traveling to a different one.
I ordered an order of Babel minis plain, it came very hot and tasted like burnt bread, horrible. I couldn't eat it so I had to throw it away!
Food: 1
Service: 1
Every morning the line it out to the street and when I go in, there's one person running, the drive thru while every other worker is in the back talking. Train your staff better.
Whichever girl was at the window mid morning sunday was incredibly rude. We almost drove off without our donuts after she started to send us away, and when we mentioned it she rudely said “what kind?” while rolling her eyes and shoved them at us after she got them. Never gotten this type of service before with being a regular customer, honestly appalled
Restaurantji Recommends
Great staff.
Worst service. They don’t even remember that they have dine in. Super slow.
Go here all the time. Everyone is kind and the cold brew is always good!
Drive thru extremely slow not sure the issue but inside wasn’t much faster
What a crappy selection of donuts at 10 am. Sad. Cmon dunkin be better
Actually asked for refunds cause they were out of all chocolate covered. Guess I'll start going to honeydew
Atmosphere: 1
Food: 1
Service: 1
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