Jersey Mike's Subs

Very good people and service

Food: 5

Service: 5

Always fresh delicious and great subs friendly staff

Kid-friendliness: They have kid size subs

Atmosphere: 5

Food: 5

Service: 5

I have been to this jersey mikes location two times. The food is tasty but the customer service is awful! The first time I went inside to order. I was ordering a steak and cheese for myself and for my Grandfather. He wanted no cheese, no peppers, no onions. When I tried ordering this as a #64 with these customization the worker cut me off and with a lot of attitude said “ no, no I'm not doing that you’re just confusing me and my cooks”. So I then asked what would be a better way to order it and he said as a #17 with no peppers, no onions, no cheese, add mushrooms. Im not sure how this option was any less confusing than the first way I tried ordering it and I definitely did not deserve his attitude. To top it off they still messed up my Grandpas sandwich and put cheese and peppers on it.
The second time I came to this location I ordered through the app. I am a very picky person when it comes to food but i’m also understanding that people make mistakes sometimes. I wanted a #17 with no peppers and no onions. I picked up my order and drove all the way home to realize they did not make my sandwich correctly. I tried calling about 10 times and no one answered so I drove all the way back there. I was greeted by a woman I think she had blonde hair. I told her my sandwich was made incorrectly it was supposed to have no onions and no peppers. She takes it from me and puts it on the counter and starts dissecting it to see if I was telling the truth! She then yells to this young guy who was standing on the side of her and says “what does it say on the recite!” He then says “only chicken, cheese, and mayo” she then throws her hands up in the air and walks away and the younger guy remakes my sandwich.
I definitely will not be going back to this location again.

I want to thank Store Manager Aaron for a great sandwich well prepared as well as outstanding service to veterans thanks for a job well done

Atmosphere: 5

Food: 5

Service: 5

Good customer service nice people

Atmosphere: 5

Food: 5

Service: 5

Manager was VERY helpful and understanding when i placed an order at the wrong location. Love this place!

Atmosphere: 5

Food: 5

Service: 5

Food is good but service is slow. Friendly service though. If you order online double that time and then give them an additional 15 min. So 45 min for a sub. But it’s a good sub ?

Atmosphere: 4

Food: 5

Service: 3

No high chair for a baby? We walked right back out.

They ran out of bread, said it would be ready in 5-10 minutes, 10 minutes later they said 5 more minutes, they came back out and said someone messed up the bread it would be another 10 minutes. Then the workers were arguing behind the counter. I saw one guy sitting there for about 30-40 minutes.

Service: 1

Staff was friendly! Food was great!

Over all this location is fantastic! I was greeted when I walked through the doors. The customer service is great, everyone has a smile on there face and very helpful as far as accommodating for dietary needs. You can tell they have good communication between staff which is great for team work! The food is so delicious and hits the spot every time! It’s a very welcoming establishment! I highly recommend stopping in the Lincoln location!

Atmosphere: 5

Food: 5

Service: 5

My first time here today. I opened the door and the line was literally to the door I hesitated but went inside anyway.. Very friendly staff and quick. I literally had my order in less than 10 minutes. Great job!

Atmosphere: 5

Food: 5

Service: 5

We did an app order, ours sandwich’s were exactly as ordered and ready on time, the store was super busy but the staff had great attitudes. Will be

Atmosphere: 5

Food: 5

Service: 5

5 stars, good food nice people fast service

Dietary restrictions: Gluten free bread

Atmosphere: 5

Food: 5

Service: 5

Great experience overall, staff was friendly and even though it was late on their grand opening day they still were upbeat and kind. Food was great and fresh. Fantastic experience overall, I definitely recommend especially for something new in the Lincoln mall.

Atmosphere: 5

Food: 5

Service: 5