I am writing to let you know that the service that Cindy provides is excellent. I have been a Door Dash driver for 3 years now and both her work ethics and her disposition is unlike any employee you have at the five locations I have delivered from. Unfortunately my experience at most locations has not been that outstanding. Thank you Cindy I appreciate it immensely and keep up your standard of excellence.
Service: 5
Recommended dishes: Chips
john lima
Excellent service as always!
Atmosphere: 5
Food: 5
Service: 5
Greg C
Wow, portions are getting smaller and smaller. $7 and change for a half salad! This tiny container that was 1/3 full, came out to $1.50 per bite of salad. Also with enough dressing for 2 pieces of lettuce
Atmosphere: 1
Food: 1
Service: 3
Janet Houle
Love the 2 for 2 sandwich salad soup delicious, thank you panera.
Atmosphere: 5
Food: 5
Service: 5
Margaret Anonymous
Just when they started getting my orders right they ruin my three go to meals. No more gorganzola in my Fuji apple salad, they ruined the dressing in the chicken frontega, changed it to something gross, and my final favorite the turkey bravo is now a different cheese and lass turkey substituted with ham (sodium). I’m all done with Panera. It was great once upon a time but they had to go and ruin their 3 best meals. BTW processed cheese doesn’t make a good grilled cheese either.regardless of how good the bread is.
Atmosphere: 4
Food: 2
Service: 4
Robert Cesario
A fun and different place to eat. Great prices and a great menu.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Broccoli Cheddar Soup
T jW
Picking up online orders is unnecessarily difficult. They have an order status screen, but no shelving. Name wasn’t on list so waited around for 5 minutes but nothing. Asked the service area folks if they had my order, said to go to the counter. Waited in line for 6 more minutes for the woman to hand me my order that had been ready the whole time. Why so difficult ? Makes zero sense.
Food: 4
Service: 1
Brian Legg
Consistently slow. Plan extra time for online orders
Saniya Royalty
If i could give 0 stars i would $57 on food that had tiny pieces of hair all on the eggs that came in the cob salad the outside plastic bowl it came in appeared dirty my sandwich was made very sloppy just messy i had to inspect the rest of my food nothing felt safe to eat after seeing all that hair ..the bag of chips was the only thing i could actually eat with out having to inspect it
My husband will sometimes stop to pick up salads for us both on a cook-free night at the take out window. We order the Greek goddess salad and the Oriental Chicken salad every time. How do you serve one of the salads as literally just a bowl of lettuce and nothing else in it. That same order they told him that they did not have any bread for a side. Isn’t the name of the establishment Panera bread?????
Atmosphere: 2
Food: 1
Service: 1
Bethanie Vincent
Ordered through the app and set it for drive thru pickup so I could grab it on my way. Waited in the line for 10 minutes until I got to the speaker to tell them I had a drive thru pickup order and then sat in the line for almost 10 more minutes waiting to get to the window to get my order. When I got to the window finally they said they didn't have the souffle I ordered and I had to chose something different. I would've been better off going inside to order and wait for my food. Probably would've been faster. Literally no sense of urgency here and clearly no speed of service. Update, just opened my bag and there's no knife for my cream cheese and no fork for the souffle that isn't even the one I wanted. I specifically checked the box to include untensils when I ordered
Food: 3
Service: 1
Chris Hughes
We ordered teriyaki chicken broccoli bowls. They were very tasty but very skimpy!! I literally had 2 tiny pieces of brocolli!! It is not worth $14. The size we received was like a child's portion and worth about half that amount. Terrible
Atmosphere: 5
Food: 2
Service: 3
Rebecca Buontempo
I have been continuously disappointed in my food. The salads are half full, the sandwiches have had literally NO chicken in them. Too overpriced for what you order. I feel the lack of care reflects in your order. The drive thru girl was horribly rude.
I am writing to let you know that the service that Cindy provides is excellent. I have been a Door Dash driver for 3 years now and both her work ethics and her disposition is unlike any employee you have at the five locations I have delivered from. Unfortunately my experience at most locations has not been that outstanding. Thank you Cindy I appreciate it immensely and keep up your standard of excellence.
Service: 5
Recommended dishes: Chips
Excellent service as always!
Atmosphere: 5
Food: 5
Service: 5
Wow, portions are getting smaller and smaller. $7 and change for a half salad! This tiny container that was 1/3 full, came out to $1.50 per bite of salad. Also with enough dressing for 2 pieces of lettuce
Atmosphere: 1
Food: 1
Service: 3
Love the 2 for 2 sandwich salad soup delicious, thank you panera.
Atmosphere: 5
Food: 5
Service: 5
Just when they started getting my orders right they ruin my three go to meals. No more gorganzola in my Fuji apple salad, they ruined the dressing in the chicken frontega, changed it to something gross, and my final favorite the turkey bravo is now a different cheese and lass turkey substituted with ham (sodium). I’m all done with Panera. It was great once upon a time but they had to go and ruin their 3 best meals. BTW processed cheese doesn’t make a good grilled cheese either.regardless of how good the bread is.
Atmosphere: 4
Food: 2
Service: 4
A fun and different place to eat. Great prices and a great menu.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Broccoli Cheddar Soup
Picking up online orders is unnecessarily difficult. They have an order status screen, but no shelving. Name wasn’t on list so waited around for 5 minutes but nothing. Asked the service area folks if they had my order, said to go to the counter. Waited in line for 6 more minutes for the woman to hand me my order that had been ready the whole time. Why so difficult ? Makes zero sense.
Food: 4
Service: 1
Consistently slow. Plan extra time for online orders
If i could give 0 stars i would $57 on food that had tiny pieces of hair all on the eggs that came in the cob salad the outside plastic bowl it came in appeared dirty my sandwich was made very sloppy just messy i had to inspect the rest of my food nothing felt safe to eat after seeing all that hair ..the bag of chips was the only thing i could actually eat with out having to inspect it
Atmosphere: 1
Food: 1
Service: 1
Gone down
Atmosphere: 2
Food: 2
Service: 2
Restaurantji Recommends
My husband will sometimes stop to pick up salads for us both on a cook-free night at the take out window. We order the Greek goddess salad and the Oriental Chicken salad every time. How do you serve one of the salads as literally just a bowl of lettuce and nothing else in it. That same order they told him that they did not have any bread for a side. Isn’t the name of the establishment Panera bread?????
Atmosphere: 2
Food: 1
Service: 1
Ordered through the app and set it for drive thru pickup so I could grab it on my way. Waited in the line for 10 minutes until I got to the speaker to tell them I had a drive thru pickup order and then sat in the line for almost 10 more minutes waiting to get to the window to get my order. When I got to the window finally they said they didn't have the souffle I ordered and I had to chose something different. I would've been better off going inside to order and wait for my food. Probably would've been faster. Literally no sense of urgency here and clearly no speed of service. Update, just opened my bag and there's no knife for my cream cheese and no fork for the souffle that isn't even the one I wanted. I specifically checked the box to include untensils when I ordered
Food: 3
Service: 1
We ordered teriyaki chicken broccoli bowls. They were very tasty but very skimpy!! I literally had 2 tiny pieces of brocolli!! It is not worth $14. The size we received was like a child's portion and worth about half that amount. Terrible
Atmosphere: 5
Food: 2
Service: 3
I have been continuously disappointed in my food. The salads are half full, the sandwiches have had literally NO chicken in them. Too overpriced for what you order. I feel the lack of care reflects in your order. The drive thru girl was horribly rude.
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: Chips
Delicious fresh food! Nice atmosphere! Clean place!
Atmosphere: 5
Food: 5
Service: 5