First off, I would like to say the staff were great throughout the whole visit. The experience - was questionable at most. We came in old cold day, seeking refreshment and replenishment. Did we receive that, Yes, but was it easy or as good quality as we would like? No. The order was pretty simple, a few donuts, munchkins, one coffee, refresher, and a coolants. The donuts were easy, no trouble. Munchkins? Trouble. We asked for 25, and they said we had only one flavor. Not ideal, but whatever. After they packed them, we saw a whole rack of munchkins with every flavor imaginable. There was more trouble to come, we ordered a simple coffee and it turned out troublesome. First, they didn’t put the flavor shot in it and it was really dark. After they did that, it was still bad and was really dark. Finally after putting more milk in it was fine. Do better!
Atmosphere: 4
Food: 3
Service: 2
Bob Holehouse
Stale frozen donuts, they buy their donuts now
Atmosphere: 2
Food: 1
Service: 2
Ricardo Baez
Sandwich was cold and coffee tasted watered
Atmosphere: 3
Food: 3
Service: 3
Kathy Zosa
Food and coffee has always been little pricey for what you purchase, service is good.
Food: 4
Service: 4
Recommended dishes: Hash Browns, Egg and Cheese
Robert J.
Everett told me I coulda get my donut heated even though I told him I get it done everyday the same way. He then didn't want to ask the other employees because he was scared he would be wrong. Customer service is terrible. My job is around the corner been going here for years. I will not be anymore thanks to Everett. Terrible customer service.
M D
I just went in to get a couple donuts but they had a special on six so I got three of the Boston cream and three jelly filled and boy they were good!! Didn’t have to wait at all. And the restrooms very clean!Wheelchair accessibility: Ramp for wheelchairs and restroom
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Abby Escobar
My iced latte was made just
Food: 5
Katherine Gifford
This is the third time I went to this store. Ordered ice coffee. Received a cup of ice with cream. Dumped it in my cold cup didn't even have a half of cup of coffee. It was all ice and cream. Didn't even taste like coffee. Choose a different store don't go to the one on Ten Rod Road. They don't know how to make coffee.
Atmosphere: 1
Food: 1
Service: 1
Nicole Camardo
Very rude. Blonde blue eyed older lady tossed a wasp at me through the drive through. A WASP. Then looks at me laughs and goes oh sorry and slams the drive through window. I was genuinely appalled and she shrugged and walked away. Then laughed the the blue eye silky brown blonde hair girl in the back. I’m allergic to wasps and COULD HAVE BEEN STUG. when the other woman came back to give me my order I asked if that seriously just happened and they treated me like a Karen … that’s so disgusting. Customer service is a zero.
Atmosphere: 1
Service: 1
Ethan Brown (Eef)
We come and do art in the cafe, employees have always been kind, patient, and willing to help when needed. I get an odd order, a coffee milk in a cup of ice with cold foam on top, which has been met with many different reactions across the land of Dunkin's, but this location is especially patient and didn't make me feel bad.Enjoyable time and good people.
They don’t fill my coffee cup, I am paying for it so I want a cup full!!! My hash browns are always cold…They rather talk to each other about what ever, They should be focused on the customer!Who trains they to not fill the cup?
Atmosphere: 2
Food: 2
Service: 1
Nancy Bardsley
They ask you if you want your change I’ve never had somebody ask me if I wanted my change. Not just once has happened but every time this girl waits on me.
Atmosphere: 1
Food: 1
Service: 1
Andrew M
I ordered a latte, I paid for a latte. You gave an ice coffee that is not a latte. I will be speaking to your manager who usually runs this place amazingly well, I guess you need him to be there for you to not screw over your customers orders.
Atmosphere: 4
Food: 4
Service: 1
Nicole Rydberg
Dairy allergy. Asked for butter got a ton of cream cheese on bagel.
Atmosphere: 5
Food: 1
Service: 5
Janell Abreu
Very pleasant experience here on the morning afternoon of Mother’s Day. The line was wrapped around and I was hesitant but decided to wait in line & so glad I did! The line went extremely fast. I was so impressed! This Dunkin is filled with fast, friendly & efficient employees!
First off, I would like to say the staff were great throughout the whole visit. The experience - was questionable at most. We came in old cold day, seeking refreshment and replenishment. Did we receive that, Yes, but was it easy or as good quality as we would like? No. The order was pretty simple, a few donuts, munchkins, one coffee, refresher, and a coolants. The donuts were easy, no trouble. Munchkins? Trouble. We asked for 25, and they said we had only one flavor. Not ideal, but whatever. After they packed them, we saw a whole rack of munchkins with every flavor imaginable. There was more trouble to come, we ordered a simple coffee and it turned out troublesome. First, they didn’t put the flavor shot in it and it was really dark. After they did that, it was still bad and was really dark. Finally after putting more milk in it was fine. Do better!
Atmosphere: 4
Food: 3
Service: 2
Stale frozen donuts, they buy their donuts now
Atmosphere: 2
Food: 1
Service: 2
Sandwich was cold and coffee tasted watered
Atmosphere: 3
Food: 3
Service: 3
Food and coffee has always been little pricey for what you purchase, service is good.
Food: 4
Service: 4
Recommended dishes: Hash Browns, Egg and Cheese
Everett told me I coulda get my donut heated even though I told him I get it done everyday the same way. He then didn't want to ask the other employees because he was scared he would be wrong. Customer service is terrible. My job is around the corner been going here for years. I will not be anymore thanks to Everett. Terrible customer service.
I just went in to get a couple donuts but they had a special on six so I got three of the Boston cream and three jelly filled and boy they were good!! Didn’t have to wait at all. And the restrooms very clean!Wheelchair accessibility: Ramp for wheelchairs and restroom
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
My iced latte was made just
Food: 5
This is the third time I went to this store. Ordered ice coffee. Received a cup of ice with cream. Dumped it in my cold cup didn't even have a half of cup of coffee. It was all ice and cream. Didn't even taste like coffee. Choose a different store don't go to the one on Ten Rod Road. They don't know how to make coffee.
Atmosphere: 1
Food: 1
Service: 1
Very rude. Blonde blue eyed older lady tossed a wasp at me through the drive through. A WASP. Then looks at me laughs and goes oh sorry and slams the drive through window. I was genuinely appalled and she shrugged and walked away. Then laughed the the blue eye silky brown blonde hair girl in the back. I’m allergic to wasps and COULD HAVE BEEN STUG. when the other woman came back to give me my order I asked if that seriously just happened and they treated me like a Karen … that’s so disgusting. Customer service is a zero.
Atmosphere: 1
Service: 1
We come and do art in the cafe, employees have always been kind, patient, and willing to help when needed. I get an odd order, a coffee milk in a cup of ice with cold foam on top, which has been met with many different reactions across the land of Dunkin's, but this location is especially patient and didn't make me feel bad.Enjoyable time and good people.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
They don’t fill my coffee cup, I am paying for it so I want a cup full!!! My hash browns are always cold…They rather talk to each other about what ever, They should be focused on the customer!Who trains they to not fill the cup?
Atmosphere: 2
Food: 2
Service: 1
They ask you if you want your change I’ve never had somebody ask me if I wanted my change. Not just once has happened but every time this girl waits on me.
Atmosphere: 1
Food: 1
Service: 1
I ordered a latte, I paid for a latte. You gave an ice coffee that is not a latte. I will be speaking to your manager who usually runs this place amazingly well, I guess you need him to be there for you to not screw over your customers orders.
Atmosphere: 4
Food: 4
Service: 1
Dairy allergy. Asked for butter got a ton of cream cheese on bagel.
Atmosphere: 5
Food: 1
Service: 5
Very pleasant experience here on the morning afternoon of Mother’s Day. The line was wrapped around and I was hesitant but decided to wait in line & so glad I did! The line went extremely fast. I was so impressed! This Dunkin is filled with fast, friendly & efficient employees!