Providence Bagel

My first time at Providence bagel in North Providence. It was excellent. I ordered al sandwich on in asiago bagel. The sandwich was good in size The bagel was absolutely delicious. The service was good the place was clean. I will definitely be back.

Atmosphere: 5

Food: 5

Service: 5

Absolutely love Providence Bagel! The customer service here is top-notch — everyone is super friendly, attentive, and makes you feel welcome the moment you walk in. My order was taken and prepared quickly, and the wait time was impressively short even during the morning rush. The staff clearly care about providing a great experience, and it really shows. Delicious bagels, great coffee, and excellent service — can’t ask for more! Highly recommend!

Atmosphere: 5

Food: 5

Service: 5

The bagel was okay but the service stood out as exceptionally good especially for a drive-thru

Atmosphere: 5

Food: 3

Service: 5

I asked my husband to get me a pizza bagel I usually get it from North Main Providence bagel who is the only one how to do it because the Mineral Springs Ave one does not know how to do it they do it with so much sauce a hardly no cheese he got it from here again Mineral Spring Ave again and I must say the Pizza Bagel here sucks no good they need to teach them how to to do it is more Sauce in it then cheese Please teach your employees how to do a pizza bagel do better .

Food: 2

Service: 3

Recommended dishes: Bagels

I live nearby and frequently place a mobile order. Several times I have encountered poor customer service at the window. Today I placed an order at 9:42AM then waited around 15 minutes in line only to be told they just received my order at 10:11AM. It had been almost a half hour since I placed it. I had to cancel the order, as it was not even started. It's a shame because I really like the breakfast sandwiches. I work in customer service and no matter how understaffed we are, we treat every customer with respect and kindness. I still don't really fault the employees, as I could tell they were trying their hardest and running around. Management desperately needs to hire more employees or staff shifts better. I know a Saturday morning might be busy, but the whole situation was absurd.

Atmosphere: 1

Food: 5

Service: 1

Depending on the day the staff is great but sometimes you get some off days, Bagels are usually always good and fresh, they sell things quick though so it's hard to get stuff after 10am usually. Always recommend Prov. Bagel but definitely could use some fine tuning but nothing that would prevent me from not going back

Atmosphere: 4

Food: 4

Service: 4

Significantly over priced

Atmosphere: 3

Food: 3

Service: 3

I do it to myself, I know each time I go in my visits gonna be miserable and yet I keep going back. Today no different.

Music blasting, given the wrong food, went back, watched them try and give the food I open to the correct guy who said he wanted a fresh one, then proceeded to wait even longer for a subpar bagel.

Atmosphere: 1

Food: 2

Service: 1

Understaffed, understocked on selection, and overpriced.

Waited 20 minutes (1 customer ahead in lobby) for service - very few choices for a bagel store.

Staff was polite but food not worth the wait at all. Take your business elsewhere. Seems like a business getting ready to close.

Atmosphere: 1

Food: 3

Service: 2

There was only one car ahead of us in the drive-thru line. The time it took to wait and then receive our food at the window was over 30 minutes. When receiving our order 2/3 sandwiches were incorrectly made. This location used to be great - did they expand to other locations too fast and forgot about one of the originals?!

Atmosphere: 3

Food: 3

Service: 1

I bought bagels to toast at home and bought them uncut. They were all hard as a rock. The 8 oz of cream cheese was almost 10 dollars!!!!! I will never go back. Too expensive and it was lousy.

Atmosphere: 3

Food: 1

Service: 3

waiting 20-30 minutes in the drive thru is wild. Everyone was new and training and honestly didn't seem to care. Best part was just to get the wrong order on both Sandwiches. 🫩 save yourself the time and when we told them it was wrong gave us a hard time.

Atmosphere: 1

Food: 1

Service: 1

Just ordered my 1 sandwich and 1 coffee at the speaker and sat there for about 10 minutes with 2 cars in front of me. Put my car in reverse and left. Right when I got there the car in front of me was trying to leave the line as well, but didn’t have enough room.

Service: 1

Used the drive-thru. Coffee was average. Interesting menu,I'll try again.

Food: 4

Service: 4

This place was my favorite!! The bagels are sooo good, however the service has gotten so terrible! The wait time is pretty crazy. There were 2 cars ahead of me and I didn’t move for 10 mins Im pretty patient so I didn’t mind waiting but then the young girl on the speaker asked for my order and I told her I haven’t moved yet and she said oh and started laughing and it erked me. This location of staff has to be retrained starting with customer service! At the moment I wanted to pull out and leave but the drive thru lane is so tight and I was legit stuck! I got to the window and it took another 7 mins I should’ve left but the bagels are so good! So I was sure the wait would’ve been worth it well I thought wrong There were 2 girls leaned over at the counter doing idk what and when my food was served by a young boy. My food was not in a bag and on top of that it was pouring so my food got wet. The hashbrown was soo hot! And the bagel was so cold 😩 and tasted old . PLEASE get this location help!

Atmosphere: 1

Food: 1

Service: 1