Went to this dunkin 3/30/2025 in the afternoon about 4pm to grab something to eat ... I asked for snaking bacon 🥓 well done, hashbrowns well done, M blue raspberry colada, and a plain raisen toasted bagel with butter.
Instead I got: burned smacking bacon ( black in color), undercooked hashbrowns, bagel drenched in butter (the butter was literally dripping from the rapper, trough the bag).
Customer service was poor: the person literally crunched up the bag before giving it to me like it was her food she was bringing home with her.
I went back for the burned bacon, they gave me another one with less bacon now... for a 3rd time I went back and finally asked for a refund they told Me that there is nothing that they can do bc Michelle (manager) was not available to answer their call. Asked for a receipt they also said they cannot provide me with one, so basically I left with a random note that said to go back another time to talk with a manager for a refund.
Atmosphere: 1
Food: 1
Service: 1
cesar lima
Waiting time for each order take so long
Nicole Miranda
I've been here three or four times now, and every single visit, the service has been exceptionally slow. There's one girl who's making all the drinks. Meanwhile, the manager just stands by the drive-thru, directing her instead of helping outbarely lift her own finger to any coffee orders.Eventually, the girl apologized and made my coffee—I felt bad for her. Unfortunately, I won't be returning. They really need better management. 15 mins for 2 drinks and two donuts.
Debra Gorman
Parking: na
Atmosphere: 1
Food: 1
Service: 1
Debora De Sousa
The service wasn't welcoming. My 2nd time here. Both times wasn't greeted even after I said good morning, please and thank you's. Staff wasn't friendly at all.
Food: 3
Service: 2
Julia Forget
Whatever aluminum packaging that is used to make frozen drinks was cut open and fell into my drink. It was blended together and still served to me. I don’t know how someone didn’t see the big piece they cut off that landed into the blender. There was multiple small pieces in my drink due to it being blended. Worker’s definitely need to pay more attention and should never serve something like this to a paying customer.
Food: 1
Service: 1
Rhodie Rideshare Guy Gerry
What can you really say about, Dunkin, It's not exactly far in dining, but you get what you asked for. For the most part, this location has pleasant. Helpful. People occasionally is one girl that could. Here's a little bit of an attitude adjustment, but most of the staff is fantastic. Could just be that she has to deal with random knuckleheads, most of the mornings.
Atmosphere: 5
Food: 5
Service: 5
Marc Dasilva
Staff is rude, slow service!
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: English Muffin
Felicia Murriel
Went to this Dunkin donuts one morning thank God I did not have my granddaughter with me because when I was waiting to get my coffee one of the girls that were working that morning and all she kept doing was cussing and yelling about another employee I found that so unprofessional so I decided I will never go back to this Dunkin donuts again!!!
Kid-friendliness: I would recommend not to take your children into this dunkin' donuts you never know who's working and what's going to come out of their mouth
Atmosphere: 1
Food: 3
Service: 1
Ally Chev
The staff here used to be so nice and got every order correct. Recently staff has been rude and every order I've gotten is wrong. I tried to order a coffee flavor, "the girl says "we don't have that." Tried to order a muffin, "we are out." Got to the window and she says "what did you order." No manners or customer service at all. Didn't receive the flavor in my coffee and the food tastes like over is dirty. I'll be heading to another location from now on, which sucks because this is the closest to my house.
The bathroom is a total disaster completely unstocked and zero soap, no dispenser. Very messy. Employees here are very lazy.
Patricia Banfield
No pumpkin donuts or pumpkin swirl....went to another Dunkin Donuts.
Victor
Wish it had a bike rack and more trees outside. Other than that, it's a dunk.
Atmosphere: 4
Food: 4
Service: 4
Sam The Sham
Listen, the manager needs to retrain their staff. Poor people skills, just rude . dropped change on the ground and actually had the nerve to tell me " oh well.."
Went to this dunkin 3/30/2025 in the afternoon about 4pm to grab something to eat ... I asked for snaking bacon 🥓 well done, hashbrowns well done, M blue raspberry colada, and a plain raisen toasted bagel with butter.
Instead I got: burned smacking bacon ( black in color), undercooked hashbrowns, bagel drenched in butter (the butter was literally dripping from the rapper, trough the bag).
Customer service was poor: the person literally crunched up the bag before giving it to me like it was her food she was bringing home with her.
I went back for the burned bacon, they gave me another one with less bacon now... for a 3rd time I went back and finally asked for a refund they told Me that there is nothing that they can do bc Michelle (manager) was not available to answer their call. Asked for a receipt they also said they cannot provide me with one, so basically I left with a random note that said to go back another time to talk with a manager for a refund.
Atmosphere: 1
Food: 1
Service: 1
Waiting time for each order take so long
I've been here three or four times now, and every single visit, the service has been exceptionally slow. There's one girl who's making all the drinks. Meanwhile, the manager just stands by the drive-thru, directing her instead of helping outbarely lift her own finger to any coffee orders.Eventually, the girl apologized and made my coffee—I felt bad for her. Unfortunately, I won't be returning. They really need better management. 15 mins for 2 drinks and two donuts.
Parking: na
Atmosphere: 1
Food: 1
Service: 1
The service wasn't welcoming. My 2nd time here. Both times wasn't greeted even after I said good morning, please and thank you's. Staff wasn't friendly at all.
Food: 3
Service: 2
Whatever aluminum packaging that is used to make frozen drinks was cut open and fell into my drink. It was blended together and still served to me. I don’t know how someone didn’t see the big piece they cut off that landed into the blender. There was multiple small pieces in my drink due to it being blended. Worker’s definitely need to pay more attention and should never serve something like this to a paying customer.
Food: 1
Service: 1
What can you really say about, Dunkin, It's not exactly far in dining, but you get what you asked for. For the most part, this location has pleasant. Helpful. People occasionally is one girl that could. Here's a little bit of an attitude adjustment, but most of the staff is fantastic. Could just be that she has to deal with random knuckleheads, most of the mornings.
Atmosphere: 5
Food: 5
Service: 5
Staff is rude, slow service!
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: English Muffin
Went to this Dunkin donuts one morning thank God I did not have my granddaughter with me because when I was waiting to get my coffee one of the girls that were working that morning and all she kept doing was cussing and yelling about another employee I found that so unprofessional so I decided I will never go back to this Dunkin donuts again!!!
Kid-friendliness: I would recommend not to take your children into this dunkin' donuts you never know who's working and what's going to come out of their mouth
Atmosphere: 1
Food: 3
Service: 1
The staff here used to be so nice and got every order correct. Recently staff has been rude and every order I've gotten is wrong. I tried to order a coffee flavor, "the girl says "we don't have that." Tried to order a muffin, "we are out." Got to the window and she says "what did you order." No manners or customer service at all. Didn't receive the flavor in my coffee and the food tastes like over is dirty. I'll be heading to another location from now on, which sucks because this is the closest to my house.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Stale
Atmosphere: 1
Food: 1
Service: 2
The bathroom is a total disaster completely unstocked and zero soap, no dispenser. Very messy. Employees here are very lazy.
No pumpkin donuts or pumpkin swirl....went to another Dunkin Donuts.
Wish it had a bike rack and more trees outside. Other than that, it's a dunk.
Atmosphere: 4
Food: 4
Service: 4
Listen, the manager needs to retrain their staff. Poor people skills, just rude . dropped change on the ground and actually had the nerve to tell me " oh well.."
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Bagels
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