Dunkin'
192 Division St, Pawtucket
(401) 729-4887
Recent Reviews
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Terrible customer service, and plus they have a lot of attitude. They Deserve 0 start.
Atmosphere: 1
Food: 1
Service: 1
Customer service always wears their name tag, asks if I want a receipt, very respectful compared to Armstice Blvd. very demure.
Atmosphere: 5
Food: 4
Service: 5
They never remember bakery items for mobile orders and to wait around for someone to help you and get it just adds time on to the morning routine so I just leave. I’m out so many free donut points lol
Atmosphere: 4
Food: 5
Service: 2
Great customer service
Atmosphere: 5
Food: 5
Service: 5
Was there yesterday around 4-5pm. I got a small coffee and 12munchkins. Coffee was very weak. Munchkins were as hard as a rock ..That's it for me going therebut they were very friendly..
Atmosphere: 1
Food: 1
Service: 4
Came in to order a hot chai latte at 5:26 pm and was told they couldn’t make it hot because they turned off the latte machine. You close at 6 pm why are your turning you machine off half an hour before closing if your doors are open your machine should be on. Will not be coming here again.
Atmosphere: 1
Food: 1
Service: 1
Crew was very rude. No good people
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Donuts, Stuffed Biscuit Bites
Went in today to get some food and drinks. Was waiting in line (1st in line) with a large line for 10 mins without an acknowledgment. Now granted they were busy, buuuuuut at least a "hey, we will a little slammed but one of us a I be with you shortly " would have been nice. But 3 employees passed me at least 6 times total and none said a word to me or the people behind me.Worst experience at a dunkins I've ever had.Won't be going back.
Service: 1
Good service, friendly, and the owner works there daily!
Parking: Right in front
Kid-friendliness: No issues with kids
Wheelchair accessibility: It's wide open!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Bacon & Cheese Croissant Stuffer
This is a good branch. Organized and clean. It doesn't have a drive-through, unfortunately. They, sometimes, miss details on my orders because of being very busy. This is not the only Dunkin that does it, though.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Sausage Egg and Cheese, Wake-Up Wrap - Turkey Sausage Egg and Cheese, Wake-Up Wrap - Sausage Egg and Cheese, Donuts, Egg and Cheese, Chicken Bacon & Cheese Croissant Stuffer
Restaurantji Recommends
Place is basura/trash. Dunkin Donuts is the name, but making/having donuts ain't the game. Quick to push that nasty bitter coffee on someone but won't make donuts for the customers. Went to get half a dozen today just to find out they had no donuts. No glazed, Choco frosted, strawberry frosted, Boston creme, jelly, or coffee rolls. Why even open up when you don't have the items in your own name??? What a waste of time.
Atmosphere: 1
Food: 1
Service: 1
This is a good branch. Organized and clean. It doesn't have a drive-through, unfortunately. They, sometimes, miss details on my orders because of being very busy. This is not the only Dunkin that does it, though.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Sausage Egg and Cheese, Wake-Up Wrap - Turkey Sausage Egg and Cheese, Wake-Up Wrap - Sausage Egg and Cheese
It's donut shop food, so it is what it is. The two people working there today in the front were really swamped but working their butts off. I commend them for their hard work and dedication, getting me my caffeine and doughnut fix on laundry day. Thanks ?
Atmosphere: 4
Food: 4
Service: 5
Instead of the employee that was clearly training someone worrying about who was watching her make their food she should be worrying about training him properly. Nothing else.
Service: 2
Good customer service and they are professional and fast, they serve you quickly
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